上海 [切换城市] 上海招聘上海客服及技术支持招聘上海客服总监(非技术)招聘

客服专员/助理(非技术)(职位编号:004)

上海挺进投资管理有限公司

  • 公司规模:少于50人
  • 公司性质:民营公司
  • 公司行业:金融/投资/证券  互联网/电子商务

职位信息

  • 发布日期:2013-01-15
  • 工作地点:上海-黄浦区
  • 招聘人数:2
  • 工作经验:一年以上
  • 学历要求:大专
  • 语言要求:英语良好
  • 职位类别:客服总监(非技术)  客服专员/助理(非技术)

职位描述

职责
· Answering client inquiries and providing supreme client services
· Administering and maintaining the company website
· Managing the overall office administration related activities and responsibilities
· Answering and directing calls
· Accountable for the actual running of the business (both middle and back office function)
· Supporting the company in tasks when required e.g. translation, research, and booking events and venues etc.
· Personal Assistant to General Manager
· Participating in new strategy formulation and execution process when required
· Participating in and be accountable for all the other activities assigned by the company when necessary

岗位要求:

1. 外貌端庄,形象气质佳,普通话标准,口齿清晰。
2. 熟悉WORD,EXCEL,POWERPOINT等计算机办公及图形软件。
3. 有良好的文字、语言表达、沟通能力,较强的理解力和执行力,能独立完成工作。
4. 具有服务、协作意识,工作能力强、认真细致,有责任心。
5. 具有应付繁琐和多方面事务的耐心和能力,工作高效,有条理。
6.具有金融相关的客户服务工作经验尤佳,
7.语言要求:中英文
8.熟悉WORD,EXCEL,POWERPOINT等计算机办公软件。
9.懂得客户至上的道理,并运用在实际的客户服务当中
10.懂得合理安排时间和效率,并以每天为单位来创造价值,业绩和优秀的客户关系和服务。
11.定期需要在下班时间后或周末在上海支持公司的销售讲座和活动

岗位待遇:

1。公司会在10-11月份对所有员工提供全日制专业的技术和知识培训;培训的重点为:企业文化和流程,产品和服务,专业知识和术语,销售和讲座技巧,客户服务要求和技巧,以及团队合作精神等。
2。薪资构成:底薪+业绩提成

3。缴纳社保
4。公司为每一位员工提供挑战高薪的机会,内部升迁的机遇;
5。高薪是个你的努力有直接关系的;我们公司会每月衡量业绩并以每季度的方式根据你的个人和公司的业绩进行业绩的评估和相应的奖赏。

公司介绍

Shanghai Ting Jin Investment Management Company Limited.(上海挺进投资管理有限公司) is a company specialized in financial and investment consultancy and business management consultancy services. The company was set up at the beginning of this year to introduce financial and investment information, knowledge, expertise and opportunities to Chinese and foreign clients. We believe in foreign management style together with localized implementation to achieve operational efficiency, effectiveness and supreme business performance etc. Our business partners are from Europe, Australia and the USA etc.

Due to the international exposure of the business model, we would like to attract and retain individuals who:

Are open-minded to and willing to learn new concepts and way of conducting business
Are able to speak fluent English or at least understand and read English well (listening, reading and writing).
Have basic to advanced understanding of the global and/or local financial and investment markets
Are willing to learn new things and entrepreneurial and have a keen interest in making the profit for both the company and himself/herself; at the same time value excellent customer service and value-delivery to build the brand name.
Understand and fit for our company’s culture of performance-based and will be rewarded accordingly based on the individual and company’s performance
Are willing to grow with the company and become international professionals
Are able to work hard and make things happen and try to be the best they can and improve continuously
Are able to work in a team environment and understand that it takes the whole team of people to deliver successful services and excellent value to clients not isolated individuals

上海挺进投资管理有限公司是一家专注于金融投资咨询和企业管理服务的公司。公司成立于今年年初,为中外客户提供金融投资方面的信息、知识、技术和机会。我们坚信外国管理风格结合本土化的运营方式会使得工作更有效率从而带来最好的工作表现。公司的客户和合作伙伴来自欧洲,澳大利亚及美国。

鉴于国际化的商业模式,我们想要吸引以下有志人士:

具有开放思维,愿意学习新概念和新的业务
具备流利的英语口语或至少具有较强的英语听,读和写的能力
对全球和当地金融与投资市场有基本到深的理解
愿意学习新鲜事物,有极强意愿为公司和个人带来利润;同时用优良的客户服务和价值传递来建立公司品 牌
理解和适合公司中外结合(国际化)的企业文化,公司也会根据员工表现给予同样的奖励
愿意和公司共同成长,并成为这一领域里的专业人士
能够努力工作,不断进取,把工作做到最好
能够协同团队工作,理解带给客户卓越价值和服务是整个团队的努力和贡献而不仅仅只是个人的。

联系方式

  • 联系人:陈小姐