上海 [切换城市] 上海招聘上海客服及技术支持招聘上海售前/售后技术支持主管招聘

售后服务信息主管/专员

观致汽车有限公司

  • 公司性质:合资(欧美)
  • 公司行业:汽车

职位信息

  • 发布日期:2013-01-09
  • 工作地点:上海
  • 招聘人数:若干
  • 工作经验:三年以上
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位类别:售前/售后技术支持主管  

职位描述

Responsibilities
-Work with supplier and internal customer to develop coding system (symptom codes, cause codes etc);
-Standardize schema and format of service information and coordinate with supplier to meet technician needs;
-Coordinate with supplier for service information contents delivery;
-Align service information legal and language requirements for different markets;
-Approve and release service information to dealer network;
-Consolidate internal customer (technical team) and external customer (dealers) feedback and inform supplier for promptly update;
Qualifications
-Education: Bachelor degree
-Experience: Minimum 3 years in service information or publication related area, technical background is a plus;
-PC skills: Good knowledge on PC Operation and networking, including Windows and MS office etc.
-Language: Be fluent on English and Chinese, and good communication skill.
-Leadership skills: Good
-Personality: Honesty, Integrity and cooperation. Be happy to do service job for internal customers and external customers.

公司介绍

观致汽车有限公司诚聘

联系方式

  • 公司地址:地址:span申贵路669号虹桥绿谷E座