Sr. Business Support, Customer Success
上海西氏医用橡胶制品有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:制药/生物工程
职位信息
- 发布日期:2020-08-21
- 工作地点:上海-普陀区
- 招聘人数:1人
- 工作经验:1年经验
- 学历要求:本科
- 职位月薪:10-12万/年
- 职位类别:订单处理员 物流专员/助理
职位描述
Job Summary:
Handle all customers’ enquiries and samples request.
Coordinate with Planning and Shipping to ensure that shipment is affected according to Customer delivery schedule and requirements
Essential Duties and Responsibilities:
- Handle all customers’ enquiries and samples request.
- Coordinate with Planning and Shipping to ensure that shipment is affected according to Customer delivery schedule and requirements
- Plan delivery based on weekly shipment schedule, outstanding order list, inventory list, outstanding
- Update shipment schedule and outstanding order list when order confirmation is received
- Advise customers and Sales team of their outstanding orders monthly.
- Perform local deliveries as directed.
- Log in complaint.
- Liaise with customers on opening of L/C. Monitor order amendment.
- Follow-up and coordinate internally for all Product Discrepancy Reports (PDR),
- Attend Production meetings and Material Review Board Meetings (MRB) on a weekly basis.
- Assist in forecasting and Production Planning.
- Update Price List every half-yearly.
- Raise purchase order.
- File all correspondence and enquiries in “Country” files
- Any other duties assigned by your superior.
Basic Qualifications:
· Education: Bachelor's in related discipline
· Experience: 1-3 years of CS experience
Preferred Knowledge, Skills and Abilities:
- College above in international trade/Logistic with minimum 2 years of working experience
- Computer literate
- Knowledge of SAP module in SD/PP/MM module would be advantageous
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Travel Requirements:
- 3% (Meetings, Training)
公司介绍
About West
West Pharmaceutical Services, Inc. is a leading manufacturer of packaging components and delivery systems for injectable drugs and healthcare products. Working by the side of its customers from concept to patient, West creates products that promote the efficiency, reliability and safety of the world's pharmaceutical drug supply. West is a listed company in NYSE and named to the S&P 500 Index in 2020.
Headquartered in Exton, Pennsylvania, it supports its customers from locations in North and South America, Europe, Asia and Australia. West's 2019 net sales of $1.84 billion reflect the daily use of approximately 100 million of its components and devices, which are designed to improve the delivery of healthcare to patients around the world.
西氏医药包装是全球领先的注射剂容器包装和给药系统生产厂商。从概念设计到患者,西氏携手客户,制造的产品可以提高全球药品供应的效率、可靠性和安全性。西氏是纽交所上市公司,并于2020年被纳入标准普尔500指数。总部位于宾夕法尼亚州埃克斯顿(Exton, PA),西氏在北美、南美、欧洲、亚洲和澳大利亚等地设有分部为客户提供支持。 西氏2019年的净销售额为18.4亿美元,日生产组件超过1亿个,旨在为全球病患带来更好的医疗保健服务。
About West Asia Pacific
In 1983, West established operations in Singapore in the Asia Pacific region. In 2009, an injection molding facility opened in Shanghai Qingpu Industrial Zone in China. At present, West has two digital technology centers in Bengaluru India and Taiwan China, three main production bases located in Singapore, Shanghai China and Chennai India, and seven offices and distributor centers in Australia, China, India, Korea, and Singapore.
1983年,西氏率先在亚太区的新加坡设立工厂;2009年,在上海青浦工业区开设了***家注射成型工厂。目前,西氏分别在印度班加罗尔和中国台湾拥有两个数字技术中心,在新加坡、中国上海和印度钦奈设有三个主要生产基地,并在澳大利亚、中国、印度、韩国和新加坡设有七个办事处和分销中心。
West Pharmaceutical Services, Inc. is a leading manufacturer of packaging components and delivery systems for injectable drugs and healthcare products. Working by the side of its customers from concept to patient, West creates products that promote the efficiency, reliability and safety of the world's pharmaceutical drug supply. West is a listed company in NYSE and named to the S&P 500 Index in 2020.
Headquartered in Exton, Pennsylvania, it supports its customers from locations in North and South America, Europe, Asia and Australia. West's 2019 net sales of $1.84 billion reflect the daily use of approximately 100 million of its components and devices, which are designed to improve the delivery of healthcare to patients around the world.
西氏医药包装是全球领先的注射剂容器包装和给药系统生产厂商。从概念设计到患者,西氏携手客户,制造的产品可以提高全球药品供应的效率、可靠性和安全性。西氏是纽交所上市公司,并于2020年被纳入标准普尔500指数。总部位于宾夕法尼亚州埃克斯顿(Exton, PA),西氏在北美、南美、欧洲、亚洲和澳大利亚等地设有分部为客户提供支持。 西氏2019年的净销售额为18.4亿美元,日生产组件超过1亿个,旨在为全球病患带来更好的医疗保健服务。
About West Asia Pacific
In 1983, West established operations in Singapore in the Asia Pacific region. In 2009, an injection molding facility opened in Shanghai Qingpu Industrial Zone in China. At present, West has two digital technology centers in Bengaluru India and Taiwan China, three main production bases located in Singapore, Shanghai China and Chennai India, and seven offices and distributor centers in Australia, China, India, Korea, and Singapore.
1983年,西氏率先在亚太区的新加坡设立工厂;2009年,在上海青浦工业区开设了***家注射成型工厂。目前,西氏分别在印度班加罗尔和中国台湾拥有两个数字技术中心,在新加坡、中国上海和印度钦奈设有三个主要生产基地,并在澳大利亚、中国、印度、韩国和新加坡设有七个办事处和分销中心。
联系方式
- 公司地址:地址:span天辰路111号
- 电话:13524411461