Admissions Assistant 招生助理
- 公司规模：150-500人
- 公司性质：外资（欧美）
- 公司行业：教育/培训/院校
职位信息
- 发布日期：2020-03-19
- 工作地点：上海
- 招聘人数：1人
- 工作经验：2年经验
- 学历要求：本科
- 职位月薪：0.8-1万/月
- 职位类别：市场助理
职位描述
Key Responsibilities:
Guide parents and students through the admissions process, making the experience positive, straightforward and engaging throughout.
§ Ensure timely communication, responding to all parent contact within 24 hours during the working week. § Ensure high quality communication: written and verbal language, structure and consistent attention to detail. § Maintain high levels of warmth and enthusiasm throughout all communications. |
Ensure that each family experiences key ‘magic
moments’ throughout their journey, from enquiry to enrolment / induction, that
are customised to their circumstances and memorable.
Build an understanding of each family’s needs and interests throughout the Parent Experience Journey. § Get to know families through great questions and active listening. § Always be curious - identify what each parent and student needs – then personalise and tailor your offer accordingly. § Deal effectively with objections and be responsive to buying signals. § Build empathy and rapport with families. |
Support the MAC team through attendance at school
recruitment events.
Drive conversion at each stage of the pipeline by maintaining a focus on ‘closing’ towards the next step. § Deal with new enquiries effectively and convert the enquiry to a visit to the school. § Conduct individual and group tours of the school, making them as personal as possible and convert families to make an application. § Facilitate the application and assessment process in a straightforward and efficient way to convert families to enrolment. § Facilitate any remaining enrolment requirements and maintain continued contact to convert enrolled families into new starters. § Support families in their induction and orientation to ensure a positive start at their new school. § Follow up with leads at all stages of the pipeline that have become unresponsive to reignite their interest. Follow best practice in timing this communication. § Close out unresponsive leads in a timely fashion, always leaving the door open for the conversation to restart.
Ensure that the school’s brand and core messages are integrated throughout the Purchase process. § Articulate in a compelling fashion the school’s USP and proof points. § Advocate the value of being part of the Nord Anglia family. § Link what parents and students need to our unique offer. |
educational assets to meet the needs to each family and student.
Support the Admissions Manager throughout the re-enrolment process to optimize the retention of existing students and families. § Support the Admissions Manager in refining the list of families eligible for re-enrolment. § Work with the Admissions Manager to identify high risk families and support the execution of any mitigation strategies that are put in place to minimize the risk of these families not re-enrolling. § Support the work with Marketing & Communications to optimize the nurturing of existing families with regard to the re-enrolment process. § Support the re-enrolment process for families with the aim of making the process as straightforward as possible. |
to efficiently support the contracting and finance aspect to the re-enrolment
process.
Implement the school’s admissions processes in line with any group policies and local market regulations.
§ Maintain an up to date understanding of group-wide admissions policies and processes. § Understand any local regulatory requirements and ensure these are implemented at each stage of the admissions process. |
Manage data capture and lead management through Salesforce currently and our CRM system when this launch. § Ensure that all new leads are entered into Salesforce / CRM within 24 hours during working week. § Ensure that lead statuses, notes and personal details are kept fully up to date at all times and after each and every communication with prospective parents. |
relation to data capture and management.
Provide appropriate feedback and best practice share to other members of the Admissions and wider school team. § Support the DAM to develop a culture where the school engages as one and works to ensure admissions is a whole school responsibility. |
admissions across the Admissions team, region and group.
Take a proactive approach to personal development planning using company toolkits and procedures as appropriate.
§ Take ownership for personal development and works with Admissions Manager to develop and implement a focused and straightforward Personal Development Plan. § Take ownership for requesting feedback from others in a timely fashion. § Provide both constructive and appreciative feedback both unprompted and when asked. |
|
公司介绍
www.nordanglia.com
上海诺德安达双语学校（NACIS）坐落于虹桥枢纽核心区的金辉路。将面向年龄为6至18岁的学生展开招生计划。我们的课程将严格遵循上海市中小学二期课改课程大纲，融入国际化教学理念。在一个拥有自豪感，互相尊重，并充满学习热情的多语言环境中，我们的老师将激发学生无限的创造力并激励他们在一个具有挑战性的学习环境中不断成长。NACIS的所有学生将有机会和全球志同道合的外国学生进行学术合作与交流.
学校宽敞明亮的校园极具现代化，内部先进的学习设施为学生打造了独特的艺术教学环境。校园设施包括：科学实验室，艺术教师，信息技术工作室以及多样化的运动场地：游泳池，篮球场，网球场，足球场，田径场地。其它设施包括：舞蹈室，戏剧工作室，以及供来自世界顶尖专业音乐学院－茱莉亚学院老师上课的大型音乐教室等。
联系方式
