上海招聘

Service Delivery Manager - On-Wing Services (Greater China)

As an OWS Service Delivery Manager for Rolls-Royce, you’ll be responsible for delivering field services on a global scale to support the expanding requirements in the civil fleet. It is an additional position within OWS Greater China to cope with the growth of the department and is an exciting opportunity for a dynamic individual with a customer focused, planning and engineering background, to demonstrate their skill in a testing environment. You will be based in our Beijing facility and be occasionally required to travel and be available for stand-by and call-out outside of normal office hours. You will show strong leadership to your assigned OWS Team members.

At Rolls-Royce, we pioneer cutting-edge technologies that deliver the cleanest, safest and most competitive solutions to our planet’s vital power needs. We embrace the power of data and technology and aim to be Digital First in everything we do.

We deliver the best jet engines in the world. Through intelligent innovation and active collaboration, we’re putting our customers at the forefront of the aviation industry – and we keep them there. Our product portfolio powers more than 35 types of commercial aircraft, and with over 13,000 engines in-service around the world; we’re keeping the world flying.

Key Accountabilities

? Responsible for maintaining delivery of OWS operations across the range of products and services, by control of IT tools and systems, internal process and Customer Satisfaction

? Lead the provision of planning activity for OWS activity in the Greater China Region.

? Forge strong links with the rest of the worldwide OWS operations and suppliers.

Requirements

? Extensive knowledge of Part-145 regulations.

? Apprentice trained in an engineering discipline and preferably educated to degree level or equivalent.

? A combination of strong services and technical background, with invoicing and contract administration experience essential.

? Strong IT background, with experience of planning systems and reporting to deliver improved and efficient ways of working.

? Experience of planning activities and tasks in a dynamic environment to support customer needs, and work in a calm and efficient manner.

? Customer focused and be able to work in a changing environment, at all times be flexible and responsive in their approach to dealing with requests to customers and third parties.

? Good command of English and Chinese (Both verbal and written)

We offer excellent opportunities to develop, along with a competitive salary and exceptional benefits.

Pioneer the performance of the future. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for brilliance and innovation

Beyond tomorrow

We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realize.

You can learn more about our global Diversity and Inclusion strategy here.

Closing date: February 29th 2020

罗尔斯·罗伊斯的愿景是成为强大动力系统市场的杰出领导者，利用我们的工程技术专长、全球运作以及深厚的行业知识为客户提供无与伦比的解决方案和服务体验。我们运营五大业务：民用航空、防务航空、船舶、核能和动力系统。罗尔斯·罗伊斯的客户遍布全球120个国家，包括380多家航空公司和租赁客户、160家防务客户、4,000家船舶企业（包括70家海军用户），以及超过5,000家动力系统和核能客户。我们2014年的基础收入为146亿英镑，其中一半以上来自售后服务。截至2015年6月底，已确认和宣布订单额达765亿英镑。2014年，罗尔斯·罗伊斯投入12亿英镑用于研发。我们在全球31所大学设立技术研究中心，确保我们的工程师占据科技前沿。罗尔斯·罗伊斯现有超过54,000名员工，分布在世界50个国家。其中超过15,500名员工是工程师。