上海招聘

Position: Admissions Manager 市场招生经理/主任

Key Responsibilities:

- Guide parents and students through the admissions process, making the experience positive, straightforward and engaging throughout.
- Ensure timely communication, responding to all parent contact within 24 hours during the working week.
- Ensure high quality communication: written and verbal language, structure and consistent attention to detail.
- Ensure that each family experiences key ‘magic moments’ throughout their journey, from enquiry to enrolment / induction, that are customised to their circumstances and memorable.
- Build an understanding of each family’s needs and interests throughout the Parent Experience Journey.
- Get to know families through great questions and active listening.
- Always be curious - identify what each parent and student needs – then personalise and tailor your offer accordingly.
- Support the Marketing team through attendance at school recruitment events.
- Drive conversion at each stage of the pipeline by maintaining a focus on ‘closing’ towards the next step.
- Deal with new enquiries effectively and convert the enquiry to a visit to the school.
- Run the Parent Information Sessions for groups of parents interested in finding out more about the school.
- Organise and run (in collaboration with the school ols’ Marketing Team) the Open Day event son campus.
- Facilitate the application and assessment process in a straightforward and efficient way to convert families to enrolment.
- Support families in their induction and orientation to ensure a positive start at their new school.
- Follow up with leads at all stages of the pipeline that have become unresponsive to reignite their interest. Follow best practice in timing this communication.

- Manage data capture and lead management through iSAMs currently and our CRM system when this launches.
- Ensure that all new leads are entered into iSAMs / CRM within 24 hours during working week.
- Ensure that lead statuses, notes and personal details are kept fully up to date at all times and after each and every communication with prospective parents.
- Ensure the school adheres to NAE business rules in relation to data capture and management.

Required Skills, Competencies & Experiences？ Degree qualified
？ Bilingual English / Mandarin speaker
？ Minimum 5 years working in a sales or service delivery sector
？ Good cross-cultural, interpersonal & communication skills and an affinity for interacting with diverse nationalities and cultures
？ Experience of having managed a team
？ Experience of working with a CRM and / or IMS
？ Experience of having worked within a service delivery sector, education sector experience a bonus
？ Outstanding written and verbal communication skills in Mandarin and English
？ Excellent time management skills and flexibility in dealing with multi-functional tasks
？ A warm, personable and curious character
？ Creative and technical thinking ability
？ Self-motivated, flexible and adaptable to different tasks at hand
？ Proactive and able to prompt others to ensure deadlines and targets are achieved, calm working under pressure
？ High level of integrity

www.nordanglia.com
上海诺德安达双语学校（NACIS）坐落于虹桥枢纽核心区的金辉路。将面向年龄为6至18岁的学生展开招生计划。我们的课程将严格遵循上海市中小学二期课改课程大纲，融入国际化教学理念。在一个拥有自豪感，互相尊重，并充满学习热情的多语言环境中，我们的老师将激发学生无限的创造力并激励他们在一个具有挑战性的学习环境中不断成长。NACIS的所有学生将有机会和全球志同道合的外国学生进行学术合作与交流.
学校宽敞明亮的校园极具现代化，内部先进的学习设施为学生打造了独特的艺术教学环境。校园设施包括：科学实验室，艺术教师，信息技术工作室以及多样化的运动场地：游泳池，篮球场，网球场，足球场，田径场地。其它设施包括：舞蹈室，戏剧工作室，以及供来自世界顶尖专业音乐学院－茱莉亚学院老师上课的大型音乐教室等。