上海招聘

Working with customers and suppliers the world over, our International Supply Chain (ISC) team provides real-time visibility and control over the entire order management process. If you are interested in a challenging career with a global logistics leader, manage customer relationships and drive operational excellence, this is an excellent opportunity to join our rapidly growing team in Shanghai.

 

Reporting to the Regional Control Tower Manager, you will take the lead in building strong working relationships with the assigned customers. You will also actively seek opportunities to drive continuous improvement and ensure the highest levels of customer satisfaction.

 

We are interested in individuals who demonstrate drive and a customer-focused mindset. In return, you will gain access to professional development opportunities and international exposure in a team-based environment. To find out why Kuehne + Nagel is the best place to build your logistics career, start a conversation with us and click apply today!

 

Your tasks and responsibilities

 

• Understand customer requirements and enhance standardisation of operational processes and documents to meet agreed service levels across regions

• Conduct regular reviews to ensure origins understanding of customer requirements in SOP/ SLA and reinforce origins compliance

• Ensure regional control tower provides operational and technical support to Asia Pacific origins and prevent potential service failures

• Coordinate the onboarding of new accounts and closely communicate with the implementation team

• Liaise with country operational teams to deliver solutions that meet business demands and improve overall efficiencies

• Lead the team to monitor stations on SOP compliance and prepare regular KPI updates to the customers

• Be the champion of operational service excellence across regions and globally

Your skills and experience

 

Ideally, you should have minimum 5 years of logistics experience and exposure in key account management. You demonstrate a good understanding of purchase order management, as well as relevant experience in supply chain management. You are able to present ideas and concepts effectively to all levels, and are exceptionally skilled in managing projects according to milestones and timelines.

 

Good reasons to join

 

At Kuehne + Nagel, you get to grow your expertise, shape processes and deliver innovative solutions. We are continuously building our local and global network and our product portfolio, creating career opportunities in different fields of work worldwide. As a leader in the logistics industry, we provide a collaborative and IT driven environment where you will work with motivated and customer-centric colleagues across the world.

 

For enquiries on this role

 

Jason Lee/ Head of Talent Acquisition, North Asia

+86 21 2602 8000

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德迅成立于1890年，是全球首屈一指的物流服务公司。我们在全球拥有约78, 000名员工，业务遍及100多个国家的1,300个地点。我们致力于通过提供创新的、符合可持续发展目标的物流解决方案来创建人与货物之间的紧密联系，从而塑造一个崭新的物流世界。

1965年，我们在香港开设了亚太区的***个分站。50多年来，德迅一直致力于在亚太区为客户提供最卓越的供应链解决方案。目前，德迅在大中华区已开设超过30个分站，员工数量超过3500 人。

如果您正在寻找一份有挑战性和有价值的职业，并希望与德迅共同成长，请关注我们的招聘信息并踊跃申请。

Kuehne+Nagel was founded in 1890. With around 78,000 employees at more than 1,300 locations in over 100 countries, Kuehne + Nagel is one of the world’s leading logistics companies. We shape the world of logistics with a strong determination to connect people and goods through innovative and sustainable logistics solutions.

Since opening our first office in Hong Kong in 1965, Kuehne+Nagel has operated in Asia Pacific Region for over 50 years, and has built the knowledge to deliver bespoke supply chain solutions for customers. Today we have expanded to a network of over 3500 employees across more than 30 locations in Greater China – all strategically positioned to service our customers.

Join us, together we shape the future of logistics.