Customer Quality Manager
采埃孚亚太集团有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:汽车零配件
职位信息
- 发布日期:2019-11-27
- 工作地点:上海-徐汇区
- 招聘人数:1人
- 工作经验:无工作经验
- 学历要求:招1人
- 语言要求:不限
- 职位月薪:50-65万/年
- 职位类别:质量管理/测试经理(QA/QC经理)
职位描述
l Be responsible for customer quality problem solving and concern management handling activity for all Asia Pacific customer OEM-VW,
l Work with plant cross functional team to identify root cause and generate corrective action plan, fully communicate with customer as the interface between ZF & Customer OEM-VW.
l Work with plant quality organization team to maintain CMS (Concern Management System)
l Lead and conduct customer satisfaction workshop to improve plant customer quality to exceed customer expectations.
l Work with ZF PPAC committee to fix critical customer complaint and safety related issues, as coordinate representing AP region.
l Customer relationship build up and enhancement, regular listen the Voice of Customer, regular customer visit and communication, lead and coordinate customer satisfaction issue between ZF & Customer OE-VW
l Lead and drive on plant customer issue handling & related process set up/ implementation, problem solving activities.
l Early involve in new product launch quality, verify and drive on new product quality improvement at customer site.
Be ZF Global strategic customer champion for VW JV’s, quality improvement, customer relationship building up and enhancement
Key Competencies
· Strong Problem solving skills and methodology, such as six sigma, 8D, 5WHY, …preferred
· Strong product, process, and or quality engineering background
· Strong communication, teamwork, cross functional working experience, competency & skills
· TS16949 automotive industry Quality system knowledge and experience
· Good working attitude and ability to work at pressure
· Demonstrated strong management & leadership skill & abilities
· Self-starter with the ability to work in a global/regional/cross functional team environment
· Positive thinking / working style
职能类别:质量管理/测试经理(QA/QC经理)
公司介绍
联系方式
- 公司地址:上海市徐汇区苍梧路519号光启园四期2号楼 (邮编:200233)