上海招聘

工作职责:

IT Intern Support & Operations:

- Ensure smooth systems operation in collaboration with the global HQ IT members and global help desk

- Manage escalated issues and coordinate support through various IT teams for speedy resolution

- General IT support for office users including VIPs, which consists of break-fix support.

- Improve processes to avoid recurring issues and drive stabilization of IT systems

- Report of local activities to the local and global IT leadership teams

- Partner with the global solution delivery team to ensure successful deployment of new solutions to the region

- Drive local operational improvement projects through better understanding of the global standards and procedures provided by the GHQ IT governance and operations team

- Manage and plan in regards to office maintenance, inventory

 

任职资格:

Qualification / Requirements

- Knowledge of operating systems, network administration, server administration, and general IT troubleshooting

- Business level communication in English & local language.

- Behavior: flexible, open minded, diplomatic, rigorous, responsible, autonomous with good reporting skills

Desired Characteristics

-  Proactive, responsible individual, whom is able to set his/her own action plan

-  Strong technical and logical problem solving skills

-  Customer centric mentality

-  Quality and cost driven individual

-  Ability to explain benefit & cost trade-off to control business requirements

-  Strong oral and written communication skills

-  Strong interpersonal and leadership skills

Today H&M has more than 80,000 employees all working with the same philosophy: to offer fashion and quality at the best price, where sustainability is a crucial part of our business and partnerships. We have expanded substantially in recent years and we now have more than 2,300 stores spread over 38 markets. Our globalization and the big opportunities that are developing within the company have made H&M an attractive company to work for, giving you great opportunities for growth and development.

Read more about H&M on our official website.