上海 [切换城市] 上海招聘上海咨询/顾问招聘上海专业培训师招聘

携程呼叫中心知识库培训师(英文)

携程旅行网国际业务

  • 公司规模:10000人以上
  • 公司性质:民营公司
  • 公司行业:互联网/电子商务

职位信息

  • 发布日期:2019-11-20
  • 工作地点:上海-长宁区
  • 招聘人数:若干人
  • 工作经验:无工作经验
  • 学历要求:招若干人
  • 语言要求:不限
  • 职位月薪:1-1.5万/月
  • 职位类别:专业培训师

职位描述

About Ctrip

Ctrip.com International Ltd. (NASDAQ:CTRP) founded in 1999 and its headquartered in Shanghai, China.  Now Ctrip, with more than 30,000 employees worldwide, is:

  • China’s leading travel services provider
  • Ranked No. 1 among China travel groups in 2015
  • Covering over 50% of the online travel service market share
  • The 2nd largest global online travel services company in terms of market value
  • China’s largest domestic travel services company

In 2009, 2010 and 2014, Ctrip invested in ezTravel (Taiwan) and Wing On Travel (Hong Kong), expanding its business and services into Taiwan, Hong Kong, Macau and North America as well as additional destinations worldwide.  Ctrip started its International Business towards the end of 2013, and the extent and pace of growth continues at an impressive rate. 

As part of the exciting global expansion strategy, Ctrip is now opening its second Asian presence in the vibrant city of Seoul.

Core Responsibilities

  • 根据部门人才发展战略和计划,对现有培训课程进行管理,包括培训记录、员工访谈、课程库管理、培训平台维护、微课制作等
  • 根据培训需求(包括业务需求、流程更新、语言话术等),独立开发培训课程,包括课件准备、更新迭代、优化等
  • 对收集到的培训反馈等素材进行汇总、整理,并提出可行性优化方案,不断完善培训课程
  • 确保所有记录和文档的归档和保存,协助培训课程的执行和落地,配合完善培训体系
  • 完成人才发展高级主管所布置的其他培训项目和工作任务

Key Qualifications and Experience

  • 全日制本科或以上学历
  • 优秀的英语书面和口语能力,有在英语国家工作经验者优先
  • 1年以上培训工作经验,有管理咨询工作经验者优先;旅游行业、互联网行业或全球化公司工作经验优先
  • 具备良好的课程开发能力,熟练运用各类课件开发工具,如PPT、创课贴、长图文等
  • 有网络课程平台、线上课程库管理意识
  • 有良好的沟通能力、执行能力和抗压能力;对待工作认真负责,并有协同合作的精神

职能类别:专业培训师

公司介绍

Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer service centers. Founded in 1999 and listed on Nasdaq in 2003, Trip.com Group has become one of the largest travel companies in the world in terms of gross merchandise value.
携程集团(纳斯达克股票代码:TCOM)是一家领先的在线旅游服务提供商,旗下品牌包括Tirp.com,携程,天巡和去哪儿。携程集团能够整合复杂的旅游相关信息并通过其先进的移动端app,网站以及24小时无间断的免费客户服务中心提供旅游产品预订和服务,帮助商务和休闲游用户获取信息,降低成本。携程集团自1999年成立、2003年纳斯达克上市以来发展迅速,已经成为全球***的旅游服务提供商之一。

联系方式

  • 公司地址:地址:span金钟路999号A栋