上海招聘

SUMMARY OF JOB:

This is a strategic electrical engineering position where your technical expertise will be used to improve the quality and design of APC power products. The qualified individual will be working in a dynamic and innovative technical environment. The team interfaces with Design and Manufacturing engineering to enhance product quality, improve reliability, and increase customer satisfaction. As a member of the team you will drive continuous improvement of products and processes using the appropriate quality tools.

ESSENTIAL FUNCTIONS:

% of Time	Description of Essential Functions
	Responsible for the resolution of product performance issues, lead the resolution of Critical Issues and heavily support the resolution of Red Alerts associated with Product Quality
	Conduct statistical analysis of failure
	Act as a customer advocate within the organization
	Identify the problems related to unsatisfactory performance of the products in the field / customer sites.
	Conduct technical analysis of prominent failures in order to understand the nature of defect and propose corrective solutions.
	Collaborate with manufacturing to resolve workmanship and supplier issues as well as working with Design Engineering to address design issues and incorporate requirements/testing into development cycle as appropriate
	Collaborate with regional teams to ensure that products meet customer quality expectations – develop plan to address gaps
	Provide field performance data to PMP team to ensure that product performance issues are corrected in subsequent release or new project
	Conduct evaluation of alpha and beta units and provide feedback to the PMP team.
	Conduct technical analysis associated with RFA process and generate report
	Interact with team leaders in Customer Care Center to identify and review trends in product performance issues, based on symptom information

SCOPE & SIZE:

Individual contributor with high cross functional coordination demand

JOB QUALIFICATIONS

EDUCATION – MINIMUN REQUIRED LEVEL:

Diploma in Electrical/Electronics Engineering/B.E.-Electrical/Electronics

EXPERIENCE – MINIMUM REQUIRED:

4-6 years for Diploma or 2+ years for BE

Experience in an electronic manufacturing environment is a plus

KNOWLEDGE AND SKILLS 1 – REQUIRED:

Basic Project Management skills

Strong technical and problem solving skills

Proficient in power electronics

Ability to function independently.

Participate in proactive cross-functional team on issue resolution efforts

Strong written and verbal English communication skills.

Exposed to use of quality tools

· Pareto, Histograms, Ishikawa Diagrams, 5 Why’s, PDCA, 7-step or similar

High Level of professionalism and integrity.

Self –Motivated

Dynamic

MS Office and MS Project proficiency.

KNOWLEDGE AND SKILLS 2 – DESIRED BUT NOT ESSENTIAL:

Lean Quality Improvement knowledge

TRAVEL:

Limited

APC was acquired by Schneider Electric in 2007. MGE UPS Systems, another division of Schneider Electric, merged with APC. Together they represent the IT Business Unit of Schneider Electric. IT Business offers the industry’s most comprehensive product and solution range for critical IT and process applications in industrial, enterprise, small and medium business and home environments.

In 2008, Shanghai R&D Center of IT Business was inaugurated in Shanghai. As a core R&D group under the Schneider Electric IT Business, Shanghai R&D center is working on the new product development of Surge-Protection Power, Uninterruptible Power Supplies (UPS), Precision Cooling Solution, Racks & Accessories, and Power Distribution Units.

Shanghai R&D Center ------ HBN
·Specialize in surge and line conditioner technologies.
·Build expertise in embedded systems and UPS technology starting with derivative projects starting in 2009.
·With UPS experience, build China customer expertise for Home segment projects.
Charter
To design, develop and bring to market solutions for HBN customers using APC's mature solution concept prioritization, research and PMP methods. The solutions will be made of robust subsystems that can be easily reused in other HBN products. Whenever possible, and within product cost and time to market program constraints, trade-offs shall be made in favor of reliability, modularity and scalability/ extensitibility.
We will leverage our location to best integrate product solution architecture with China suppliers of surge protector and components.
We will leverage our location near manufacturing to best utilize the resources that achieve our quality, cost and time to market objectives.
Shanghai R&D Center ------ R&C
·Lead the market World Wide, with Best in Class Rack & Power distribution, Cooling solution & related Service for Data Center, Industry & Building Environments.
·Pursue a Clear Leader Strategy in Racks & Accessories, Power Distribution Units and Service
·Maintain Challenger Strategy in Cooling with pushing highly innovative Solutions and targeting top of mind IT Decision maker issues
Primary Mission
Create profitable product solutions in support of PMP Product Roadmap initiatives and create value for our Customers worldwide.
Key Accountabilities
·New product design creativity and implementation excellence.
·Innovate through technology.
·Develop PMP capability on all product families.
·Initiate and support In-Region vendor selection/development for technical product applications.
·Support Manufacturing Operations as In-region product/process technical resource.
·Assist Factory Operations in product trouble-shooting and theory of operations training.
·Support PMP sourcing (initial & second source) and Value Engineering initiatives on technical applications.
·Facilitate In-region compliance approvals to support Zone Sales initiatives.
·Support Zone as In-region product expert.
Relationships and Sponsorship
·The Shanghai R&D Center will use Engineering Administration resources from IT Business in US to support Oracle and Notes data entry; and Patent and Environmental consulting and administration. Sharing of knowledge and skill between Shanghai and all engineering groups in all locations is required to be successful. Team Work driving our achievements with good communication and effective cooperation in Schneider Big Home.