上海 [切换城市] 上海招聘

客服专员/助理(非技术)

阿泽雷斯国际贸易(上海)有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:贸易/进出口

职位信息

  • 发布日期:2019-10-03
  • 工作地点:上海-浦东新区
  • 招聘人数:若干人
  • 工作经验:无工作经验
  • 学历要求:招若干人
  • 语言要求:不限
  • 职位月薪:7-9千/月
  • 职位类别:客服专员/助理

职位描述

MAIN RESPONSIBILITIES:

1. Order Life Cycle Management

- Receive customer orders and check stock availability/credit limit, get confirmation from Sales;

- Create sales order in system

- Work closely with Supply Chain to arrange purchase and monitor the progress of order until delivery to customer;

- Coordinate with 3PL to arrange delivery

- Liaise with Finance dept for confirmation of receipt of payment and prepare payment or invoice.

- Ensure all orders are followed up, all steps are performed and orders are closed;


2. Master data

- Obtaincustomers, material, vendor information per internal process;

- Master data maintenance in system to ensure the system operation;


3. Stock Control

- Collect monthly sales forecast;

- Dispatch cargo per forecast;

- Stock report timely.


4. Customer Responses

- Provide customer support for the entire product range;

- Sample arrange.

- Deal with customer compliance.

- Other customer relationship maintains matters.


5. Other tasks assigned by supervisor


Key Performance Indicators:

1. Order fully execute;

2. Customer relationship maintains;

3. Cross function relationship Maintains


REQUIREMENTS:

Education:

Bachelor's Degree


Working Experience:

2-3 years receptionist experience


Technology & Professional Knowledge:

- Strong sense of customer orientation with good problem-solving abilities, attentive to details, pleasant and out-going personality;

- Willing to take hard work and bear high responsibility, good team cooperation spirit;

- Good command of written and spoken English.

- Proficient in MS office;

With hazardous chemicals logistic knowledge is prefer.

职能类别:客服专员/助理

关键字:客服

公司介绍

阿泽雷斯是欧洲领先的特种化学品分销商,也是全球五大化学品分销商之一。自从90年代以来,阿泽雷斯就从中国采购特种化学品、活性医药原料和食品添加剂,与中国的特种化学品、精细化工和生物化工产业有着很好的对接。目前在上海和广州设有办事处。考虑到公司在中国的规模、成长,还有中国经济的快速增长,阿泽雷斯做出了战略上的决定,将公司的亚太总部设在上海。随着高附加值的增值产品、环境保护和服务业在中国的发展,阿泽雷斯看到了引进特种化学品分销这样一个窗口。它打算投资建立和发展成一个全国性的销售网络,为快速成长中的中国民营企业带来高品质的特种化学品和最新的应用程序。阿泽雷斯相信,一定能为食品与健康、个人护理、制药和涂料行业中年轻的中国企业在竞争力发展上,带来重大的贡献。
因此,我们在寻找年轻、有志向、富有企业家精神,并且又具有扎实的技术教育和实践经验的人士,可以为我们分享其创造价值和成长的过程。

联系方式

  • 公司地址:地址:span金海路1000号16楼1002室