上海招聘

Responsibilities

·         Work with stakeholders to understand their business needs and identify opportunities for analysis insight to inform their decision-making

·         Understand and report to your team and senior management on business performance

·         Ensure delivery of regular reports on time and without error

·         Self-manage delivery of analytical projects

·         Defining the business problem

·         Determining the analytical approach

·         Efficiently extract relevant data

·         Appropriately use statistical and data analysis techniques

·         Sharing your findings using impactful data visualizations and efficient communication

·         Balance multiple priorities, updating stakeholders on progress and expected delivery

·         Encourage and train department members in best practice use of Trip.com data, analysis techniques and interpretation.

Qualifications

·         Bachelor’s degree in computer science, engineering, mathematics, statistics, data science or a related degree program with outstanding academic results.

·         2-3 years work experience in analytics area.

·         SQL proficiency required: can extract data from large databases using SQL to develop data queries

·         Expert Excel user: able to understand and build complex spreadsheets

·         Excellent problem solving skills including the ability to analyze and resolve complex problems

·         Strong business sense, especially on call center practices.

·         Excellent communication and comprehension skills: confident communicating with people of differing levels of seniority, analytical understanding and from a wide variety of backgrounds

·         Organized and structured: can manage multiple, competing priorities and deliver results under tight deadlines and pressure

·         Fluent in English & Chinese(Mandarin) both spoken and written – additional languages are a plus

Attitude

·         Must be curious, proactive, practical and solution-oriented with “Get it done!” attitude

·         Must be data savvy and love crunching numbers: love the idea of working in an international and multicultural company, analyzing billions of actions from millions of travelers choosing from thousands of hotels

·         Must want to tell an impactful story with analysis and smart data visualization, not just number crunch

·         Able and willing to share your opinion and propose ideas to improve operations based on data and have an impact on the customer experience

·         Attentive to detail and committed to data integrity

  

  

Good To Have (but Not Required)

·         Experience in management consulting

·         Experience in one data analysis package, such as R, Python or SAS

    

·         Experience with dashboarding / visualization software like Tableau

Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer service centers. Founded in 1999 and listed on Nasdaq in 2003, Trip.com Group has become one of the largest travel companies in the world in terms of gross merchandise value.
携程集团（纳斯达克股票代码：TCOM）是一家领先的在线旅游服务提供商，旗下品牌包括Tirp.com，携程，天巡和去哪儿。携程集团能够整合复杂的旅游相关信息并通过其先进的移动端app，网站以及24小时无间断的免费客户服务中心提供旅游产品预订和服务，帮助商务和休闲游用户获取信息，降低成本。携程集团自1999年成立、2003年纳斯达克上市以来发展迅速，已经成为全球***的旅游服务提供商之一。