上海招聘

1. Directs, supervises and co-ordinates the functions of all Housekeeping personnel engaged in activities such as:

指导，监督并协调好所有客房部员工所从事的工作，例如：

1) Cleaning and maintaining hotel premises

清洁保养酒店的营业场所

2) Storing and issuing hotel linen and uniforms

保管、发放酒店的布草和制服

2. Ensures that all guest rooms, function rooms, public areas, health club ,hotel offices, back of the house areas, and their surroundings conform with the Hotel standards of cleanliness and orderliness.

确保所有的客房，会议室，公共区域，健身中心，酒店办公室，酒店后台及其周围环境符合酒店所制定的标准

3. Inspects hotel rooms and premises regularly; ensures that furnishings, facilities and equipment are cleaned, repaired, maintained and replaces ad necessary and informs management of requirements ensures that deficiencies are corrected.

定时视察酒店客房及营业场所，确保家具，设施设备的清洁，保养和在必要时的更换，并向管理部门汇报所需物品以确保缺省物品的及时补充

4. Determines need for general cleaning, repairs and rehabilitation; schedules such work activities in co-ordination with Engineering and Front Office.

决定大清洁，维修和整修的需要；与工程部和前台协调安排这些工作

5. Trains personnel according to established procedures, conducts training meetings to discuss problems, future plans, gives instructions and assignments etc.

根据已建立的程序做好员工培训，主持培训会议以讨论问题及进一步的计划，给予说明和安排等

6. Briefs Housekeeping supervisors on the functions, VIP arrivals and other events which will necessitate additional or special preparations.

向客房部主管给予其职能，VIP的到达和其他一些需要额外的或特殊准备的事项的讯息

7. Controls and ensures the adequacy of inventory of all necessary Housekeeping materials and supplies, ordering replacement when needed.

控制并确保所有客房部所必需物品和备品的充足，以便在需要时及时更换

8. Prepares reports on periodic inventories of linen and uniforms; submits same to superior.

准备布草和制服的定期清单报表；呈报至上级管理层

9. Co-ordinates with Front Office regarding room transfers, guest charges and other problems or requirements regarding guest accommodations and billings.

与前台协调好房间变动，顾客收费和其他一些问题或顾客住房和账单的需要

10. Maintains a close payroll control.

维持一份周密的薪金控制

11. Ensures the availability of linen and uniforms as required in close co-ordination with Laundry Department.

协同洗衣房确保布草和制服的有效使用

12. Makes recommendations to Management for modernization of equipment, methods or supplies.

向管理层作现代化的设备、管理方式或供应物品的介绍

13. Ensures the proper scheduling of personnel in order to meet all cleaning and service requirements daily; to meet peak and slack periods, and remain within Union and labor law requirements.

确保员工的排班适当以便配合每天的清洁工作、旺季和淡季，并维持与员工的合同需要

14. Conducts regular department meetings to review, monitor, adjust and upgrade the performance of the Department as a whole.

主持部门会议，就部门工作做出回顾、整理提高工作成果。

15. Prepares maintenance order, work orders, requisitions, reports on guest complaints and other inter-office memoranda.

准备维修程序、工作指示、所需物品，所要回报的顾客投诉和其他酒店内部办公室的备忘录

16. Identifies and ensures highest possible standard of cleanliness, maintenance, guest room supplies and amenities at a realistic costs.

清楚保持高标准的清洁、维护、客房用品、易耗品等所产生的费用。

17. Supervises outside contractors to ensure contractual compliance.

监督承包商，确保他们按合同执行。

18. Implement and control Housekeeping procedures including lost and found, key control, security

19. and emergency procedures, health and safety for employees and guests.

严格控制和执行客房工作程序，包括失物招领、钥匙控制、安全和应急程序，并对员工和客人的安全及健康负责。

20. Responsible to ensure that all stock/linen levels and usage are effectively and cost efficiently controlled.

管理和控制经营设备、布草/制服储存数量的盘店，清楚成本的控制。

21. Prepare various monthly reports as required and the annual capital budget.

按需求准备各种月报告和每年的财政预算。

22. Performs duties common to all managers and other duties as may be assigned.

履行同所有管理人员的职责和其他可能被要求的工作职责

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