上海招聘

Field Application Engineer现场应用工程师-深圳

LOCATION:工作地点:深圳

LMI Technologies, recognized as one of Canada’s 50 Best Workplaces, is a medium-sized technology company built on a culture of openness, respect and professional excellence. LMI is now ranked as one of Canada's Top 10 Manufacturing Workplaces.
LMI is also now ranked #95 on the Top 250 Canadian Tech Companies list, we're moving up each year! At LMI our staff work passionately toward the common goal of designing and delivering innovative 3D machine vision solutions to OEMs and System Integrators working in industrial factory automation around the world. The result of this teamwork is high-performance, easy-to-implement and cost-effective 3D sensor technologies that deliver the best results in even the most challenging 3D inline inspection applications.

职责描述：

Reporting to the Regional Development Manager, the Field Application Engineer (FAE) will apply product knowledge of LMI sensors and networking products to support sales activities at a technical level. The FAE works closely with customers to resolve technical issues as well as interact with sales team members to support successful sales outcomes. Activities include timely response to application testing, code snippet development, troubleshooting, travelling with sales reps to assess the technical requirements of customers, recommending appropriate product solutions, and general support of the sales process to grow business for the region.

Perform-testing of samples sent in by customers (to determine if our sensors meet the application requirements)

and report results

对客户送来的样品进行评估测试（确认是否我们的传感器能达到应用需求）并且制作专业的测试报告

Work closely with customers to identify technical requirements and propose solutions for customer’s applications

与客户紧密合作，辨别客户技术需求并且提出相应技术解决方案

Create software that is used for test, demonstration and evaluation purposes to promote the use and sale of LMI products. All software is created within the R&D software design guidelines and in cooperation with the R&D department

与R&D部门紧密配合，为测试、示范和评估开发相应软件

Provide training or product demonstrations to existing and potential customers on LMI’s premises or at the customer’s premises

在为所有现有和潜在客户提供LMI的产品培训和产品展示

Develop strong relationships with key customer personnel at technical levels

在技术层面与重点客户建立良好的关系

Log all customer support interactions in LMI’s customer support ticketing software, ensure these records are updated regularly, and issues are resolved in the quickest time possible

在LMI客户支持系统录入客户支持记录，确保定期更新，在尽可能最快的时间内解决问题

Produce technical sales materials in cooperation with the sales and marketing departments

与销售和市场部门合作，制作销售工具

Produce training materials in cooperation with the sales and marketing departments

与销售和市场部门合作，制作培训工具

To be familiar with all of LMI’s processes for sales and marketing and work within and support these processes

熟悉并支持LMI的销售和市场的工作

To learn and become proficient in the operation, characteristics and performance of all LMI sensor products

学习并精通所有LMI产品的运行、特性和性能。

Support the sales team in preparing for trade shows and attend these shows when necessary

在展会或讲座期间给予销售团队支持

Continually provide feedback as to how LMI’s products or services can be improved to enhance our customers experience

在如何提高产品性能和服务方面不断提供客户的反馈

任职要求：

Bachelor of Computer Science, Electrical, Mechanical or Computer Engineering degree or equivalent

计算机、电器或机械专业学士学位以上，或拥有相同经验

Minimum 5 years of experience in the high technology industry / factory automation industry working on various projects relating to their area of study

至少5年高新技术工业/工厂自动化工业领域工作经验，从事各种相关领域的研究工作，有机器视觉行业经验尤佳

Minimum of 2-3 years customer service experience or equivalent work experience

至少2-3年客户服务工作经验或者相关工作经验

Excellent knowledge of tools required by their discipline (Software – Visual Studio [C, C#, VB.NET], Labview, PLC programming, Mechanical – SolidWorks, Electronics – Wiring and setup, basic soldering skills) with demonstrated ability in past project accomplishments

熟悉并可独立使用这些软件：Software – Visual Studio [C, C#, VB.NET], Labview, PLC programming, Mechanical – SolidWorks

Problem solving skills using a clear understanding of facts and implementation of test plans and solution strategies

处理测试方案和解决方案的问题时，能明确的认识到问题所在并且加以解决。

Solid interpersonal skills for proper function in a team environment

在团队中拥有良好的人际关系，并且能在团队中发挥恰当的作用。

Exceptional verbal and written communication skills with proficiency using Microsoft Office and Google products

优秀的英语口头和书面沟通能力

Exceptional organizational and prioritization skills

卓越的组织能力，以及能够按照优先顺序处理工作的能力。

Self-motivated, have a positive attitude and a results oriented approach to business

自我激励，在工作中拥有积极地态度，重视结果。

Demonstrated ability to work independently as well as in a team environment?

有团队合作精神以及独立工作的能力。

A valid passport and the ability to travel frequently domestically or internationally

有护照，可以经常在国内和国外出差。

LMI Technologies, recognized as one of Canada’s 50 Best Workplaces, is a medium-sized technology company built on a culture of openness, respect and professional excellence. LMI is now ranked as one of Canada's Top 10 Manufacturing Workplaces.
LMI is also now ranked #95 on the Top 250 Canadian Tech Companies list, we're moving up each year! At LMI our staff work passionately toward the common goal of designing and delivering innovative 3D machine vision solutions to OEMs and System Integrators working in industrial factory automation around the world. The result of this teamwork is high-performance, easy-to-implement and cost-effective 3D sensor technologies that deliver the best results in even the most challenging 3D inline inspection applications.