上海招聘

MAJOR FUNCTION 主要功能 :

Manages the day to day kitchen utility operations and staff. Areas if responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Strives to continual improve guest and associate satisfaction while maintaining the operating budget

合理有效的每日厨房设备清洁及管事部员工管理。区域的职责包括配菜间,夜班清洁,后备区清洗及保洁,宴会的餐具和食物运行.。在有效控制运营成本的同时要力求不断提高客人与员工的满意程度

MAJOR RESPONSIBILIES 責任概要 :

To provide consistent quality of food and services to internal and external customers, by adhering to and enforcing all Marriott Standards and Policies and Marriott Shanghai City Centre standards of excellence; training and guidance of trainees and attendants.

通过坚持和执行各种万豪标准各项政策；培训和指导其部门其他员工和实习生，为所有顾客提供始终如一的，高质量保证的食品和服务。

SPECIFIC DUTIES 工作任務 :

1. Directly responsible for sanitation of all culinary, storage and buffet areas

直接负责厨房卫生设施，存储和自助餐区域

2. Supervises dish room shift operations and ensures compliance with all food and

beverage policies, standard and procedures

监督管理盘碟存放间的轮班运转操作并确保与餐饮部的相关政策，标准，程序相一致

3. Performs all duties of utility associates as necessary

执行所有必要工作职责

1. Follows proper handling and right temperature of all food products

适当操作并对所有食品保持适当温度

1. Inspects food holding and transport equipment repair and maintenance program

检查食品持有程序和运输设备及其维修设备程序

6. Ensures compliance with food handling and sanitation standards

确保食品操作及卫生标准符合规定规范

7. Ensures compliance with all local, state and federal regulations

确保所有操作符合政府法律法规

8. Manages all equipment, china, glass and silver and ensures adequate clean

supplies of each

管理所有设备，瓷器，玻璃器皿，镀银器皿并确保有其负责清洁的供应商

9. Knows and enforces proper cleaning routines for service ware, equipment, floors, etc

熟知并对所有服务器皿，设备，地板等清洁程序严格正确执行

10. Conducts China, glass and silver inventories

对瓷器，玻璃器皿和银器皿定期盘点管理

11. Enforce proper breakdown procedure for banquets, restaurants, room service and

Associates cafeteria

针对宴会厅，餐厅，客房送餐及员工餐厅执行正确适当的破损程序

12. Making sure the cleanness level is compliant with the brand standard guidelines

确保清洁标准符合酒店品牌标准

13. Knows and implements Marriott's 46 Points of Hygiene and Safety Standards.

了解并执行万豪46项卫生及安全标准

14. Trains associates in safety procedures and supervises their ability to follow loss

prevention policies to prevent accidents and control costs

给于部门员工安全程序的培训，预防事故发生培训及成本控制

15. Effectively investigates, reports and follow up on associates accidents

有效调查，报告及跟踪员工的意外事件

16. To be responsible for maintaining outlet safety at all times

在任何时间维护各个分支部门的工作安全

17. To implement a departmental daily 15 minutes training with associates

执行贯彻部门每日15分钟培训计划

18. Ensure utility staff is properly trained regarding sanitation, equipment handling and

chemical usage

确保给于部门员工关于卫生，设备操作及化学品的使用相关的培训

19. Helps associates receive on-going training to understand guest expectations

帮助员工培训并理解客户需求期望

20. To ensure the efficient scheduling of supervisors and associates

合理有效安排部门主管及员工的排班

21. Periodically plan outside associates activity to promote teamwork

周期性的计划安排员工参加团队活动

22. Promote positive inter-departmental relations through candid communication and cooperation

通过沟通和合作，创造一个积极和谐的部门关系

23. Perform any reasonable request made by the management which is not life threatening or against the law

严格执行管理层的任何不违反法律法规的合理要求

24. Responds in a friendly manner to guest concerns or inquires

友好礼貌的面对客人所关注的所有问题及需求

25. Ensure associates maintain required food handling and sanitation certifications

确保员工持有必须的食品操作和卫生操作证明

26. Empowers associates to provide excellent customer service. Ensures associates understand expectations and parameters

授权员工为客户提供优质服务，确保员工理解其期望

27. Observes service behaviours of associates and provides feedback to individuals; continuously strives to improve service performance

观察员工的服务行为并对他们提供反馈信息，不但指导他们改善服务表现

28. Promote positive inter-departmental relations through candid communication and cooperation.

通过坦诚的沟通合作，积极推动跨部门的合作

作为亚太区***规模的万豪品牌旗舰酒店，上海雅居乐万豪酒店于2011年11月24日正式开业。傲立于繁华的城市中心，位于西藏中路，毗邻人民广场和人民公园，与各个***的文化、娱乐和购物场所近在咫尺。信步可至南京路步行街、人民公园和外滩以及人民广场地铁站（地铁1、2、8号线的交汇站）。

上海雅居乐万豪酒店拥有720间客房，在39层楼高的酒店里，宾客们还可以享受到来自5个不同餐厅的各式美味。酒店六楼设有一个豪华水疗中心，同时配备7个私密理疗室，让宾客们的身心得到放松和享受。酒店还提供25米长的室内游泳池，其中按摩池，蒸汽房和桑拿尽在设施齐全的健身房内，让宾客们荡漾在无限的愉悦和享受中。

我们将继续秉承万豪公司的核心文化，”照顾好我们的同事，同事便会照顾好我们的客人”。我们是谙熟待客之道的大师，并对此深感自豪。我们技艺娴熟，富于想象，为每位客人创造独特而难忘的体验。我们不懈追求卓越，恪守品牌创始人“以人为本”之训言，并将其升华为一门艺术。我们承诺将提供广阔的事业发展机会和全方位的培训系统，诚挚期待您的加入。

每周二下午14:00-16:00为酒店公开招聘日

联系电话：021-23129888-6605

电子邮箱：mhrs.shamc.hr@marriott.com

地址：上海市黄浦区西藏中路555号 人力资源部 （酒店B1员工通道进入）

Construction of the largest full-service Marriott-branded flagship hotel in Asia- Pacific, Shanghai Marriott Hotel City Centre opened its doors on 24 November, 2011. Located aside People's Square and Park on Xi Zang Middle Road, the Shanghai Marriott Hotel City Centre boasts a premium downtown location and provides effortless access to the city’s finest cultural, entertainment and shopping attractions. Nanjing Road Pedestrian Street, People’s Park and the Bund, plus the People’s Square metro hub （connecting lines 1, 2 and 8） are all within close walking distance.

Besides 720 bedrooms, we offer our guests five different dining options varying from fine dining to alfresco inside the 39-storey sleek glass and steel structure. Level 6 includes a luxurious Spa focused on providing superior body and beauty rituals within seven treatment rooms. Fitness enthusiasts enjoy a 25 meter indoor swimming pool with Jacuzzi, Steam and Sauna as well as an extensive cardiovascular gymnasium.

The Brilliant Hosts of Marriott City Centre are devoted to play forward the company culture of Marriott International, "Take care of our associates; and our associates will take care of our guests.” We are proud masters of our craft. With skill and imagination, we create memorable experiences unique to each guest. Relentless in our pursuit of excellence, we live our Brand Founder’s words “put people first” and raise it to an art form. We are committed to providing you tremendous job opportunities and systematic training programs to strengthen your career development. Warmly welcome you to join us.