上海招聘

MAJOR FUNCTION & RESPONSIBILITIES:

主要功能和职责:

To establish a high degree of excellent in our Guest rooms, suites and corridors, ensuring the

Customer receives only the highest standard of services that are equal to the high level of

Guest and Management expectations.

建立卓越的高标准客房，确保每一位客人得到***标准的服务，以达到客人超越的期望。

JOB RESPONSIBILITIES:

工作职责:

1. Responsible for training of all Room Attendants.

负责本部门员工所有培训。

2. Ensure all floors are stocked properly and adherence to all pars.

确保所有的楼层物品存放适当。

3. Ensure all china, glass and silver is in excellent condition and is maintained at all times.

确保所有的瓷器、玻璃和银器的状况非常好。

4. Ensure the standards of Guest rooms are equal to our high degree of Excellencies.

确保客房高标准的良好状态。

5. Inspect and complete inspection reports.

检查及完善工作报告。

6. Immediately report any damaged scene or any reported by Room Attendant so the

corridors and equipment are kept to the high standards.

立即报告任何损坏的景象（走廊和设备）确保一切保持高的标准。

7. Report any burned out lights, other than what the Room Attendants are to replace.

及时报告灯具的损坏（服务员无法更换的）。

8. Any engineering issues should be reported directly to the Main Linen Room.

任何工程问题直接报告。

9. Ensure Lost & Found items are turned directly in to the Main Linen Room on a daily

basis. These items are never to be left on the floor overnight.

确保当天的遗留及时上缴，不能遗忘在楼层。

10. Keep halls clear of trash, soiled linen, cribs and other Guest service equipment.

确保楼层各区域清洁与整洁。（垃圾，脏布草，各种加床与客用品）

11. Be responsible for the input of all status of Guest rooms.

负责及时输入正确的房态。

12. Ensure Room Attendant is working at all times and that Room Attendants are fully

equipped with the supplies that they need to take care of the Guest.

确保楼层服务员工作期间,提供及时的充分的备品，以方便提供服务。

13. Exhibit a high degree of gracious hospitality, greet Customers at all times and exhibit

philosophy of one-stop shopping.

盛情款待迎接每一位入住的客人。

14. Complete any special assignment, directed by the Housekeeping Manager or the

Director of Services promptly.

及时完成客房经理或服务总监所指派的特殊工作。

15. Housekeeping supervisors will be responsible for reporting the performance of

associates in their area to the Housekeeping Manager and the Director of Services.

客房主管将负责的报告员工的工作表现。

作为亚太区***规模的万豪品牌旗舰酒店，上海雅居乐万豪酒店于2011年11月24日正式开业。傲立于繁华的城市中心，位于西藏中路，毗邻人民广场和人民公园，与各个***的文化、娱乐和购物场所近在咫尺。信步可至南京路步行街、人民公园和外滩以及人民广场地铁站（地铁1、2、8号线的交汇站）。

上海雅居乐万豪酒店拥有720间客房，在39层楼高的酒店里，宾客们还可以享受到来自5个不同餐厅的各式美味。酒店六楼设有一个豪华水疗中心，同时配备7个私密理疗室，让宾客们的身心得到放松和享受。酒店还提供25米长的室内游泳池，其中按摩池，蒸汽房和桑拿尽在设施齐全的健身房内，让宾客们荡漾在无限的愉悦和享受中。

我们将继续秉承万豪公司的核心文化，”照顾好我们的同事，同事便会照顾好我们的客人”。我们是谙熟待客之道的大师，并对此深感自豪。我们技艺娴熟，富于想象，为每位客人创造独特而难忘的体验。我们不懈追求卓越，恪守品牌创始人“以人为本”之训言，并将其升华为一门艺术。我们承诺将提供广阔的事业发展机会和全方位的培训系统，诚挚期待您的加入。

每周二下午14:00-16:00为酒店公开招聘日

联系电话：021-23129888-6605

电子邮箱：mhrs.shamc.hr@marriott.com

地址：上海市黄浦区西藏中路555号 人力资源部 （酒店B1员工通道进入）

Construction of the largest full-service Marriott-branded flagship hotel in Asia- Pacific, Shanghai Marriott Hotel City Centre opened its doors on 24 November, 2011. Located aside People's Square and Park on Xi Zang Middle Road, the Shanghai Marriott Hotel City Centre boasts a premium downtown location and provides effortless access to the city’s finest cultural, entertainment and shopping attractions. Nanjing Road Pedestrian Street, People’s Park and the Bund, plus the People’s Square metro hub （connecting lines 1, 2 and 8） are all within close walking distance.

Besides 720 bedrooms, we offer our guests five different dining options varying from fine dining to alfresco inside the 39-storey sleek glass and steel structure. Level 6 includes a luxurious Spa focused on providing superior body and beauty rituals within seven treatment rooms. Fitness enthusiasts enjoy a 25 meter indoor swimming pool with Jacuzzi, Steam and Sauna as well as an extensive cardiovascular gymnasium.

The Brilliant Hosts of Marriott City Centre are devoted to play forward the company culture of Marriott International, "Take care of our associates; and our associates will take care of our guests.” We are proud masters of our craft. With skill and imagination, we create memorable experiences unique to each guest. Relentless in our pursuit of excellence, we live our Brand Founder’s words “put people first” and raise it to an art form. We are committed to providing you tremendous job opportunities and systematic training programs to strengthen your career development. Warmly welcome you to join us.