上海招聘

岗位职责

l 根据本组市场开发计划，制定个人销售活动计划。

l 通过开发新客户，稳定老客户，以力争达到所确定的销售收入目标。

l 主动挖掘潜在客户，并与客户建立长期稳定的和合作关系；

l 向销售部经理汇报市场信息，包括本市场状况、竞争对手情况、客户反馈意见等。

l 以外出销售、电话联络和信函等方式与所辖区客户保持高度联系。

l 熟悉自己客户分类情况及各客户的需求特点和主要的竞争对手。

l 制定销售计划，并按计划拜访客户和开发新客户；

l 以专业化的形象和服务向会员及宾客介绍，并协助会员及宾客了解会籍等相关事宜；

l 负责收集、整理、归纳***，分析销售和市场竞争发展状况，提出可行性方案。

l 完成上级领导交办的其他工作。

*此岗位需要出外勤

任职资格

l 大专以上学历（有餐饮销售经验者可适当放宽），有客户优先；

l 具备餐饮/酒店销售学、酒店管理学等知识的储备。

l 有高级餐饮销售经验。

l 了解合同法、企业法以及有关法规。

l 对销售工作有热情，具有良好的沟通管理及协调能力；

l 工作积极主动热情，抗压能力强，能承受业绩压力；

l 具有市场调查和预测能力，能及是掌握市场动态，并能综合分析，及时地提出相应的措施和合理的建议；

l 有较强的语言表达能力，能撰写市场调研报告，具有起草工作计划、总结及业务汇报的能力；

l 性格开朗外向，形象气质佳优先。

Job Descriptions

The primary role is responsible for managing all activities of COVA business in Shanghai include below but not limit to:

- Establish & maintains the brand and company quality standards of guest service and product.

- Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs.

- Making suggestions to management for improvements in all aspects

- Assisting the management in implementing and supervising the Operational Standards as well as internal rules and regulations.

- Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.

- Selects, trains and evaluates all company associates within the team.

- Lead the frontline team by attracting, recruiting, training and appraising talented personnel

- Provide direction to subordinates regarding operational and procedural issues.

- Establish targets, KPI’s, schedules, policies and procedures

- Design exceptional menus, purchase goods and continuously make necessary improvements

- Supervise restaurant / retail leaders (waiters, chefs, service).

- Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards,

- Close coordination between front office, housekeeping, and the sales as well as the guest.

- Performs other duties and responsibilities as required or requested.

Job Requirements

- Must fulfill the “Foreigner Work Permits” requirements of China

- Bachelor degree in hotel/restaurant management, food service management, BA or related field

- Minimum 8 years solid experience in luxury western restaurant preferably in 4+ stars hotels

- Minimum 2 years’ experience of managing not less than 5 chain stores

- Previous working exposure in Asia / China & familiar with Chinese culture / mentality is definite advantage

- Experience of store opening is a must

- Fluent in English & Italian, Mandarin speak is definite advantage but not a must

- Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.

- Proven food and beverage management experience

- Working knowledge of various computer programs (MS Office, restaurant mgt software, POS)

- Ability to spot and resolve problems efficiently

- Communication and leadership skills

- Strong service attitude.

- Up to date with food and beverages trends and best practices

- Ability to manage personnel and meet financial targets

 

2011年　COVA　正式登陆大中华区,　在上海开设了首家Caffetteria。
COVA的集团理念秉承“员工是我们最重要的资产及成功的关键”　，所以公司一直致力为有潜力的员工提供更多发展机会，发挥每个人的特质，使大家都能和公司一起成长就是我们***的成功。
COVA诚挚欢迎有志在餐饮业发展之人士加入COVA的大家庭,与我们共同成长。