上海招聘

Job Title: Service Lead

Job Responsibility:

? Responsible for leading, organizing and developing the Biotech PASS Service organization.

? Responsible for elaborating service contracts and the related costing, quotation preparation/elaboration on China level. Approve and check the elaborated costing and quotes prepared by the team for its correctness in accordance to the established approval levels and procedures.

? Work in close cooperation with the engineering department to plan and execute system handovers after project completions.

? Responsible for purchasing and planning/coordination all service activities including spare and wear parts handling for corresponding service activities.

? Developing and training Biotech PASS Service China organization and staff.

? Strive for continuous improvements of the established procedures and the organization, in order to meet customer basic insight and that the service is delivered in accordance to specifications, on time and within budget.

Essential Job functions:

Main duties include the following:

? Responsible for servicing and testing of complete systems hardware including mechanical, electrical and instrumentation. Must implement design modifications in agreement with the Project Engineering Team and Change Control procedures.

? May be required to troubleshoot PLC and HMI software based on established design.

? Responsible for the elaboration of POR root cause analysis for warranty investigations and sub sequential submittal into the quality POR system.

? Responsible for the generation and implementation of written service and/or test procedures and risk assessments.

? Responsible for documenting system modifications and conveying modification details back to Project Engineering, through the correct Change Control procedures.

? Responsible for “Red Lining” system design drawings and operation manuals and forwarding to the Project Engineering Team for updating to “as-built” status.

? Responsible for training customer personnel in the proper operation of the Pall System. Must prepare training materials for various Pall Systems Technologies, including the provision of Standard Service Products relating to the specific technology

? Assignments will involve travel to specified sites to perform service activities. Travel may take place on evenings or weekends as required to meet the customer’s need. Travel schedules will be arranged as directed by the line manager and will be in accordance with the Pall Travel Policy.

? Responsible for maintaining a positive relationship with customer. While performing service, the engineer must make sound technical decisions to meet customer requirements while maintaining Pall’s commercial interests.

? Should be able to independently resolve adverse situations constructively.

Minimum Qualifications:

Educational Qualification:

? Bachelors or Masters in Instrumentation Engineering (or equivalent) with relevant experience and knowledge to perform service on a filtration, separation and purification system/equipment in the biopharmaceutical industry.

? Detailed knowledge of apertures, fittings, valves, measuring devices and electrical installation is a must.

? Cross trained in electrical / instrumentation / mechanical / process disciplines is essential.

Essential Previous Experience:

? A minimum of 5 years post qualification experience in a service or similar position within the biopharmaceutical market.

? Factory test work and/or site work experience.

? Multi-discipline work experience.

Position Competencies:

(a) Knowledge & Key Skills:

? Knowledge of filtration or similar process equipment.

? Team management and ability to work independently with minimum back-up when necessary.

(b) Other Requirements:

? Timely and accurate completion of Service Reports, Time Tracking, Site Visit Reports, Expense Reports and other business related documents.

? Performing all services in compliance with applicable Pall, site and industrial safety practices.

? Training Customers’, in the correct use and maintenance procedures for Pall service products, including the generation and use of Service Manuals.

? Other reasonable duties as required by changes to Pall procedures or markets.

Other Requirements:

? To work safely and to comply with the company’s health, safety and environmental (HSE) policies and procedures.

? Must be prepared to work unsociable hours when required eg, overtime, shift work, weekend and holiday working.

? Ability to travel at short notice – home country and abroad.

? Able to work away from home for extended durations.

? Work well alone or as part of a team.

? Ability to integrate into international teams (Pall and customer), including understanding of cultural differences.

? Computer literate including email, office applications and general Windows features

颇尔过滤器（北京）有限公司成立于1946年的美国颇尔公司（Pall Corporation）是全球***，涉及领域***的专门从事过滤、分离和纯化的公司。

颇尔产品遍及工业及生命科学的各个领域，具有从上游研发到下游大规模生产最完善的产品线，同时拥有全球权威的除菌过滤验证能力。颇尔公司以其专业、创新的优秀品质成为全球过滤领域的领导者。

颇尔的技术专长，产品系列和全球网络使其成为该市场的世界领先者。公司总部设于美国纽约，全球员工逾万人，子公司及生产设施遍及全球30多个国家和地区。

颇尔过滤器（北京）有限公司是Pall Corporation于1993年在华成立的独资企业，中国总部位于北京市经济技术开发区，业务分支机构遍布全国，职工逾800人。

公司技术实力雄厚，拥有先进的生产设备、检测设备和实验设备，满足客户所需的产品质量要求。

颇尔的产品被广泛地应用于国内各专业领域，并大量出口到日本, 韩国、美国、澳大利亚、新西兰、南非、以及东南亚和欧洲等许多国家。