上海招聘

Position Summary:

1. Provide reliable investigation result of technical problems in field and production.

2. Coordinate escalation handling within PLM and with external partners (e.g. CS, HSC, Customer)

3. Drive cooperation between CT and MI for related products.

Areas of Responsibilities:

1. Sustaining project tasks, such as system level documents update, system impact analysis, new requirement evaluation, standard and law implementation, etc.

2. Installed base technical support, such as escalation handling (both installed base and production line), complaint investigation.

3. Onsite technical support on request for critical issues

4. Support to sustaining PSG for system level tasks, including spare part consumption, KPIs, etc.

5. Support to SW project decision and action.

6. Support to ongoing project to provide IB experience as input to project decision.

7. Other tasks assigned by superiors.

Experiences:

1. At least 5 years’ experience of medical equipment development or customer support.

2. At least bachelor degree, engineering background preferred.

在西门子医疗，我们的目标是通过全面实现数字化医疗，助力医疗服务提供者在各自领域推进精准医疗、转化诊疗模式、改善患者体验，以全方位助力其提升价值。每一天，全球有五百万名患者在影像诊断、临床诊疗、实验室诊断、分子医学以及数字化医疗和企业服务方面受益于我们的创新技术和服务。拥有超过170年历史，在全球范围内持有18,000个专利，西门子医疗是领先的医疗技术公司。我们在全球超过70个国家约50,000名员工将继续创新，塑造医疗行业的未来。
At Siemens Healthineers, our purpose is to enable healthcare providers to increase value by empowering them on their journey towards expanding precision medicine, transforming care delivery, and improving patient experience, all enabled by digitalizing healthcare.
An estimated five million patients globally everyday benefit from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.
We are a leading medical technology company with over 170 years of experience and 18,000 patents globally. With about 50,000 dedicated colleagues in over 70 countries, we will continue to innovate and shape the future of healthcare.