深圳招聘Area Admissions Manager Southern China

Area Admissions Manager Southern China

诺德安达

公司规模：1000-5000人
公司性质：外资（欧美）
公司行业：教育/培训/院校

职位信息

发布日期：2019-07-02
工作地点：深圳
招聘人数：1人
工作经验：10年以上经验
学历要求：本科
职位月薪：30-40万/年
职位类别：区域销售经理

职位描述

This position will be responsible for ensuring best in class admissions practice and process across the Southern China Bilingual Schools which inclusive of Foshan, Shenzhen, Guangzhou and other upcoming new schools in southern China area.

The role will be responsible for initiating the Admissions Process at the new China Bilingual Schools across the region and will be expected to second to these schools for short periods in order to manage and set up the admissions processes. The role will be involved in the recruitment, on-boarding and training of new admissions teams across China ensuring best in class admissions process as well as use of CRM system. The role will oversee all admissions teams across China and will works with the teams in order to achieve student enrollment FTE targets for both new schools and existing China Bilingual Schools.

Admissions

§ Develop and document full Admissions process by school (which will be specific to province) for all China Bilingual Schools

§ Set Admissions requirements for admissions for each school. The role holder will be responsible for ensuring all processes and requirements are communicated to all teams

§ Develop all Admissions materials required for both new schools and existing schools both online and offline including enquiry responses, acceptance packages, re-enrollment etc.

§ Deliver a first class, individualised admissions process from enquiry to on-boarding including the admissions tours, applications and welcoming activities.

§ Ensure the admissions processes are intuitive and seamless for the prospective families and students.

§ Ensure appointments and entrance exam times are set up with the relevant Stage Leader.

§ Follow up with offer of places and to be the first point of contact, providing support to new families.

§ Ensure all members of the School community understand and fulfill their admissions responsibilities.

§ Ensure the admissions team understands their responsibilities.

Strategic / Planning

§ Assist with the development and evaluation of admissions strategies for the school to deliver business goals and enhance relationships with key stakeholders.

§ Lead the development, implementation and evaluation of the action plans to deliver the admissions strategies.

§ Work with key stakeholders to ensure delivery of the admissions strategy consistently throughout the School.

§ Set up CRM systems for schools for Admissions, train and monitor use of system and quality of data entry. Keep oversight of all Admissions reporting in enquiries, visits and enrollments and evaluate ROI and conversion.

§ Prepare timely reports including both statistics and narrative on admissions activities

§ Work with teams to conduct regular customer market research to understand perceptions of the offer by parents and students, as well as third party influencers (companies, kindergartens and feeder schools).

Customer Service

§ Work in partnership with the DAM to implement Nord Anglia Education’s customer service standards that deliver an exceptional user experience

§ Ensure families receive professional support, guidance and expert advice across the full admissions process

Qualifications/Training
Bachelor’s degree in Business Studies, Marketing, Public Relations, or Sales related field.
Experience / Knowledge
§ 7+ years’ work experience in an Admissions environment or a Customer Service related role
Experience of having managed a team in a sales environment and providing customer service and sales training.
Experience of having worked remotely and independently for periods of time as well as having managed remote teams.
Experience of having worked within a service delivery sector and experience of event management (in the service sector or education field a bonus)
Fluency in Chinese and English with excellent writing and presentation skills in Mandarin Chinese and Cantonese
Experience of working with Management Information Systems and integration with the sales life cycle
Knowledge of MS-Office tools and strong digital background in social media
Personal Attributes
§ Self-motivated, flexible and adaptable to different tasks at hand
§ Customer service oriented
§ Proactive and able to prompt others to ensure deadlines and targets are achieved, calm working under pressure
§ Excellent time management, project management and organisational skills
§ Proficient communicator both oral and written in Mandarin Chinese & English
§ Excellent attention to detail
§ Affinity with and interest in education

职能类别：区域销售经理

关键字：区域招生经理

公司介绍

诺德安达教育集团是全球领先的高端学校经营者。我们在中国、欧洲、中东、东南亚及北美等25个国家经营管理着55所高端学校（包括战略合作模式下开办的学校），并在这些学校中为超过5万名学生提供高品质的教育。我们主要服务于年龄段从幼儿园至中学毕业的学生群体(K-12)。我们所有的学校奉行同一理念：对我们的学生、员工及学校大家庭抱有热望，志在高远，并在这一理念的推动下奋力前行。

每一位家长都希望给予孩子最优质的教育，在通往这一目标的道路上我们与您同行。诺德安达教育立志为学生提供超越传统、拥有更为广阔视角的一流教育。我们在全球名声斐然，这帮助我们吸引了来自世界各地优秀的人才。我们为学生创造多元化的学习机会，激发他们的学习热情。

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