上海招聘

Job Summary:

 

Are you looking to be a part of a team which is in the business of bringing people together and creating meaningful, positive memories for consumers which last a life time?  Are you passionate about leveraging the voice of the consumer to drive business strategy and inform execution? Do you love working in the team which help people reach their full potential in a dynamic, inclusive environment where everybody is striving to make this world a better place? If the answer is yes, then consider joining Shanghai Disney Resort as Analyst, Consumer Insight Technology Team.

 

This position is one of the members of excellent research team supporting a broad cross-section of departments across Shanghai Disney Resort (SHDR) including marketing, communication, product development, pricing/ticketing, operations, food and beverage, merchandise, entertainment, Human Resources and Imagineering departments.

 

This position provides visitors’ data collection, cleaning, conversion, weighting, tabulating and analysis through the most advanced software and hardware as well as analytical methods. The position supports research team to complete tasks with high efficiency and quality, which is a vital link in the whole consumer insight value chain.

  

Position Responsibilities:

1. Deliver high quality work in a fast-paced environment. Responsibilities include:

• Creating and maintaining Shanghai Disney Resort Guest Research data collection and process platform (ConfirmIT)
• Creating and maintaining various questionnaires suitable for different data collection methodology
• Using professional statistical software to do data processing and some professional statistical analysis
• Creating and maintaining auto report platform, such as Tableau, Visual Basic, Excel, Excel VBA, HTML, JavaScript etc.
• Hardware and software maintaining, including hardware and software maintenance and upgrade that are used for data collection, and streaming for FGD etc.
• Creating and maintaining SHDR guest database
• Assist with Creating and maintaining standardized working process
• Communicating with other team/line of business effectively and timely

2. Has innovation consciousness, proactively seek new way to improve the working efficiency and quality. Assist manager to keep improve the whole team’s professional capability, including doing the training for juniors on professional skill capability etc..

3. If necessary, provide technology support and training for other teams/line of business.. 

 

Qualifications and Requirements:

1. 3 years and above market research or related industry working experience

2. Bachelor’s degree or above

3. Strong logic thinking, sensitive to data, strong mathematical and statistical analysis ability. Detail-oriented but with a focus on big picture.

4. Familiar with data collection and process platform. ConfirmIT experience is preferred

5. Proficiency in Windows environment and Microsoft

6. Proficiency in statistical software, including SAS, SPSS etc.

7. Intermediate knowledge various auto report software, such as Tableau, Visual Basic, Excel, Excel VBA, HTML, JavaScript etc.  Proficiency in auto report software is preferred

8. Proficiency in Hardware and software maintaining, including hardware and software maintenance and upgrade that are used for data collection, and streaming for FGD etc.

9. Good team spirit within the team and across the team

10. Good written and oral communication capability, good English communication is preferred

11. Can deliver high quality work in a fast-paced environment

12. Strong learning and self-learning capability, to keep improve the whole team’s professional skill

13. Full availability is required, which means shifts are scheduled at night, weekends and holidays

职位介绍：

你是否一直在找寻一个可以团聚人心，为消费者创造价值与美好，以及值得回味一生的回忆的地方？你是否对通过了解消费者来帮助企业解决商业问题充满热情？你是否想要共事于一个充满活力，互相帮助，为了让世界更加美好而奋斗的团队？如果你的答案是是，那恭喜你，你就是上海迪士尼度假区消费者洞察团队在寻找的一员，请考虑加入我们成为一名消费者洞察技术团队的分析师。

该职位是上海迪士尼度假区优秀的研究团队的一员，负责支持内部多个部门的调研需求，合作部门包括市场，市场传讯，产品发展，票务／定价部门，运营，餐饮，商品，娱乐，人力资源和幻想工程部门。该职位主要通过利用最先进的软硬件及分析方法, 提供游客数据收集, 清洗, 转换, 加权, 表格制作及分析。支持研究员团队高效高质量的完成任务, 是整个消费者洞察价值链至关重要的一环!

工作职责:

1. 能在一个快节奏的环境下，保质保量完成项目，包括：

• 建立和维护上海迪士尼度假区游客反馈数据收集和分析平台(ConfirmIT)
• 建立和维护适用于各种不同访问/数据收集类型的问卷
• 使用专业的统计分析软件处理各种不同类型的数据以及进行一些高级的数据分析
• 建立和维护自动化报告生成平台, 例如：Tableau, Visual Basic, Excel, Excel VBA, HTML, JavaScript等等
• 硬件和软件的维护，包括用于收集游客反馈数据硬件和软件的维护和升级，以及小组座谈会硬件/软件的连接等等
• 建立和维护上海迪士尼度假区游客数据库
• 协助建立和维护标准的，规范化的工作流程，
• 与其他部门/小组进行及时有效地沟通

2. 保持创新，主动寻求各种可以提高整体工作效率和工作质量的方法，协助上级管理人员不断提升整个小组的专业能力，包括为初级人员进行定期的各种专业培训等

3.  如果需要，为 其他团队提供一定的技术支持和培训。

 

基本要求:

1. 3年及以上市场研究或相关行业工作经验

2. 本科及以上学历

3. 有较强的逻辑思维能力，对数据有较强的敏感性，有较强的数学基础以及统计分析能力，注重全局又同时关注细节

4. 具备数据处理与分析的知识。熟练运用数据收集与分析平台，有ConfirmIT经验者优先。

5. 熟练运用Microsoft Office,包括Excel, Word, PowerPoint等

6. 熟练运用各种统计分析软件，例如 SAS, SPSS等

7. 了解各种自动化报告生成软件，例如Tableau, Visual Basic, Excel, Excel VBA, HTML, JavaScript等，能够熟练运用者优先

8. 有较强的硬件/软件的维护能力，包括对于用于数据收集的平板电脑的维护和软件升级，小组座谈会所需设备的维护和升级等

9. 良好的团队内部以及跨团队的合作精神

10. 良好的书面和口头沟通能力，有英语沟通能力者优先

11. 能够在快节奏的工作环境下保质保量的完成工作

12. 有较强的学习/自学能力，能够不断提升自己以及整个团队的专业能力

13   能接受一周七天的灵活工作安排，并且能接受不同的班次，包括晚上，周末和节假日

作为全球家庭娱乐业的领军企业之一，上海迪士尼度假区为我们的游客带来独具一格的服务和珍藏一生的记忆。加入我们，在这个充满奇幻、想像、创意和探险的全新世界里，为每年数以百万的度假区游客创造欢乐。无论您的迪士尼旅程走向台前还是幕后，您都拥有无限机遇。
As one of the worldwide leaders in family entertainment, Shanghai Disney Resort delivers legendary service and a lifetime of memories for our guests. Joining us in a new world of fantasy, imagination, creativity and adventure involves creating happiness for the millions of guests who visit our Resort each year. Whether your career journey here is onstage or backstage, there are almost unlimited opportunities for growth and personal development at Shanghai Disney.