上海招聘

As a member of the Regional IT Services team, participate and contribute to the execution of the overall IT strategy to ensure Global IT maximizes its short, medium and long term value to its customers. Closely work with L4 and formulate and implement plans and budget in line with regional IT strategy for his/her location and befitting the department and needs and objectives of SBUs in Greater China.

Create and manage robust operations review processes under ITIL/ISO standardized procedures across infrastructure solutions and services. Maintain understanding of critical business process and manufacturing operations. Establish and lead an effective operational team, integrating key infrastructure related contacts with appropriate supplier representatives. Track and communicate operational metrics (including trending over time) and identify process improvement opportunities. Participate in teams supporting transformation projects with the businesses, such as refresh and consolidation strategies and infrastructure technology rollouts. Work with business and service providers to identify and resolve systemic process and/or service delivery issues. Ensure that infrastructure (networks, data centers, servers, collaboration systems, backup and storage) incidents and problems are resolved in a timely and effective manner, and reduced by analyzing root cause, minimizing disruption to business operations and adhering to SLAs on availability and resolution response times. Ensure businesses are aligned with infrastructure processes and are utilizing appropriate support and infrastructure management tools (service desk, virus protection, etc.). Participare in, and provide critical input into, core corporate infrastructure planning activities, including strategic planning and annual operating plan. Optimize the delivery of existing and new services and support the continuous improvement of the infrastructure architecture and design. Perform infrastructure asset (hardware, software and related infrastructure technology) assessments to determine their applicability and value for the enterprise. Ensure execution of firm enterprise and IT policies across the Greater China infrastructure team. Facilitate collaboration with application architects, infrastructure and IT security engineers, systems administrators, and other technology specialists in project and strategy implementation. Influence and assist with the design, when appropriate, of new alternatives. Ensure 24x7x365 support of systems. Align with global counterparts in order to achieve standardized operations and leverage subject matter expertise.

Set administrative management priorities across the team based on business requirements. Direct day-to-day operations, providing expertise and encouraging teamwork, to achieve high performance standards and meet targets. Secure knowledge level of workforce is up to standard. Adhere to and promote relevant infrastructure policies and procedures.

Exercise financial authority within established limits and control departmental/project budget expenditure in the region. Provide L4 manager with information related to department performance including cost allocation (input for service bundles). Plan and develop department annual/project budget and control expenditures aligned with it. Manage the financial operational performance. Manage costs allocation process integrity and completeness.

Plan staffing in accordance with knowledge and experience needs. Conduct appraisals for all internal direct reports and external service contractors to the position. Proactively coach and mentor less senior staff.

Maintain regular contact with the regional IT L4 managers and relevant regional peers to ensure services are aligned to their needs. Ensure involvement of right stakeholders for major incidents communications and resolution on root cause fixes. Ensure involvement of right stakeholders in pro-active communications regarding scheduled maintenance efforst, planned upgrades and system outages. Align horizontally about the feasibility of the service levels to provide SME input to the stakeholders. Recognize and acknowledge complaints and concerns.

Analyze recurring incidents and performance of existing systems, processes, people and ensure corrective actions are taken. Continuously look for opportunities to make the functions' processes more efficient.

关于SABIC
沙特基础工业公司(SABIC)是全球领先的多元化化工企业，在聚乙烯、聚丙烯及其他高端热塑性塑料产品、乙二醇、甲醇和化肥制造领域均处于全球领先地位。

2013年，SABIC的净利润达253亿里亚尔（67亿美元），销售收入总计为1890亿里亚尔（504亿美元）。截止至2013年底，SABIC的总资产达到3391亿里亚尔（904亿美元）。

SABIC的业务部门包括：基础化学品部、高性能化学品部、聚合体部、创新塑料部、化肥及金属品部门, 业务遍及全世界45多个国家，拥有4万名员工， 并在沙特阿拉伯、美洲、欧洲和亚太地区设有制造基地。SABIC科研资源丰富，全球共有19个技术与创新中心，分别位于沙特阿拉伯、美国、荷兰、西班牙、日本、印度、中国和韩国。

SABIC创立于1976年，总部位于利雅得。沙特阿拉伯政府拥有该公司70％的股份，其余30％由沙特阿拉伯以及海湾合作委员会其他成员国家的私人投资者所有。
 
关于SABIC大中华区
自上世纪80年代进入中国，中国已成为沙特基础工业公司（SABIC）亚洲企业增长战略和持续投资的关键动力与核心。目前，SABIC已在大中华区设立18个办事处并拥有1300名员工，分别位于北京、上海、成都、重庆、大连、广州、杭州、青岛、深圳、苏州、厦门、天津、香港及台北。

SABIC在上海、广州（南沙）和重庆（于2014年建成投产）拥有三个工程塑料共混生产基地，同时SABIC和中国石油化工集团公司在天津合资共建了中沙（天津）石化有限公司（SSTPC）。

2013年底，体现顶尖技术水平的SABIC上海研发中心正式落成启用，其初期投资达1亿美元。研发中心致力于开发下一代创新技术，并为其在中国和该地区出现紧急问题的客户提供解决方案。


更新至2014年10月1日


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