IT主管
宁波乐科科软件有限公司
- 公司规模：50-150人
- 公司性质：外资(非欧美)
- 公司行业：计算机软件 计算机服务(系统、数据服务、维修)
职位信息
- 发布日期：2012-12-24
- 工作地点：上海
- 招聘人数：1
- 工作经验：二年以上
- 学历要求：本科
- 语言要求：英语熟练
- 职位类别：信息技术经理/主管 技术支持/维护经理
职位描述
作为一个IT主管，您的工作职责包括：
1,维护服务器群(Linux and Windows)
2,维护和改善电话基础设施
3,协调和处理收到的IT服务请求
4,预先计划服务器，网络，电话，基础设施的维护工作
5,实施和维护网络基础设施
6,将每周的情况汇报给巴西总部
7,对服务器群、网络、电话和物理性基础设施进行风险预测和实施备份方案
8,领导宁波地区的其他IT团队成员
应聘者在技术方面须具备以下条件：
- 本科以上学历
- 具备终端用户支持/呼叫中心/桌面支持/服务桌面的流程和软件方面的知识
- 具备ITIL方面的知识和技能 (之前有过这方面培训和证书者优先考虑)
- Linux (从有经验的到高级别)
- Windows台式机 (高级别)
- Windows服务器 (从有经验的到中间级别)
- 网络 (TCP/IP, LAN, WAN, VPN)
- 应用服务器 (Apache / Tomcat)
- 有电话/电信（传统的和基于IP的）方面的经验: 安装，支持和配置中央电话交换机和IP电话分机，包括任何制造商最好是NEC的软件（软件电话）
应聘者须同时具备以下条件：
- 具有很好的团队精神
- 乐于分享自己的知识
- 具备良好的沟通和谈判技能
- 做事积极主动，同时能感染同事
- 作为服务提供者，应具备客户关系管理方面的技巧
- 在压力和紧急情况下依然能够正常的工作
- 执行力和重视结果
- 能够基于业务需求划分优先级和划分更新优先级
- 能够“边做边学”并应用所学到的东西
- 很好的聆听者，能够支持和理解不同的观点
- 英语：具备良好的口语和书面沟通能力，能与国外总部的团队进行沟通
As an I/T Support, you will work in Ningbo and you responsibilities include:
1,Maintain the server farm (Linux and Windows)
2,Maintain and improve telephony infrastructure
3,Coordinate the I/T requests
4,Plan pre-emptive maintenance on servers, networks, telephony, infrastructure
5,Plan and maintain network infrastructure
6,Report status weekly to Brazil
7,Raise risks and create mitigation plan for server farm, network, telephony and physical infrastructure
8,Lead the other I/T team members in Ningbo
Job Technical Profile
- Education: Bachelor or equivalent in IT major areas
- Knowledge in processes and software for end-user support / Call Center / Help Desk / Service Desk
- Good ITIL knowledge and skills (former training and certificates are nice to have)
- Linux (experienced to advanced)
- Windows for desktops (advanced)
- Windows for servers (experienced[1] to intermediate)
- Networks (TCP/IP, LAN, WAN, VPN)
- Application servers (Apache / Tomcat)
- Experience with telephony/telecom (conventional and IP-based) is nice to have: installing, supporting, and configuring PABX centrals and IP telephones, including software (softphone) from any maker, preferably NEC.
Job Personal Profile
- Good team player
- Eager to share knowledge
- With good communication and negotiation skills
- Pro-active and able to mobilize people in different hierarch levels to get things done
- Skills for client relationship, acting as service provider
- Able to perform even under pressure and in critical situations
- Action and result oriented
- Able to prioritize and re-prioritize based on the business needs
- Able to "learn by doing" and apply what is learned
- Good listener, able to sympathize and understand different points of view.
- English: Advanced for spoken and written communication with offsite team in headquarters (Brazil)
1,维护服务器群(Linux and Windows)
2,维护和改善电话基础设施
3,协调和处理收到的IT服务请求
4,预先计划服务器，网络，电话，基础设施的维护工作
5,实施和维护网络基础设施
6,将每周的情况汇报给巴西总部
7,对服务器群、网络、电话和物理性基础设施进行风险预测和实施备份方案
8,领导宁波地区的其他IT团队成员
应聘者在技术方面须具备以下条件：
- 本科以上学历
- 具备终端用户支持/呼叫中心/桌面支持/服务桌面的流程和软件方面的知识
- 具备ITIL方面的知识和技能 (之前有过这方面培训和证书者优先考虑)
- Linux (从有经验的到高级别)
- Windows台式机 (高级别)
- Windows服务器 (从有经验的到中间级别)
- 网络 (TCP/IP, LAN, WAN, VPN)
- 应用服务器 (Apache / Tomcat)
- 有电话/电信（传统的和基于IP的）方面的经验: 安装，支持和配置中央电话交换机和IP电话分机，包括任何制造商最好是NEC的软件（软件电话）
应聘者须同时具备以下条件：
- 具有很好的团队精神
- 乐于分享自己的知识
- 具备良好的沟通和谈判技能
- 做事积极主动，同时能感染同事
- 作为服务提供者，应具备客户关系管理方面的技巧
- 在压力和紧急情况下依然能够正常的工作
- 执行力和重视结果
- 能够基于业务需求划分优先级和划分更新优先级
- 能够“边做边学”并应用所学到的东西
- 很好的聆听者，能够支持和理解不同的观点
- 英语：具备良好的口语和书面沟通能力，能与国外总部的团队进行沟通
As an I/T Support, you will work in Ningbo and you responsibilities include:
1,Maintain the server farm (Linux and Windows)
2,Maintain and improve telephony infrastructure
3,Coordinate the I/T requests
4,Plan pre-emptive maintenance on servers, networks, telephony, infrastructure
5,Plan and maintain network infrastructure
6,Report status weekly to Brazil
7,Raise risks and create mitigation plan for server farm, network, telephony and physical infrastructure
8,Lead the other I/T team members in Ningbo
Job Technical Profile
- Education: Bachelor or equivalent in IT major areas
- Knowledge in processes and software for end-user support / Call Center / Help Desk / Service Desk
- Good ITIL knowledge and skills (former training and certificates are nice to have)
- Linux (experienced to advanced)
- Windows for desktops (advanced)
- Windows for servers (experienced[1] to intermediate)
- Networks (TCP/IP, LAN, WAN, VPN)
- Application servers (Apache / Tomcat)
- Experience with telephony/telecom (conventional and IP-based) is nice to have: installing, supporting, and configuring PABX centrals and IP telephones, including software (softphone) from any maker, preferably NEC.
Job Personal Profile
- Good team player
- Eager to share knowledge
- With good communication and negotiation skills
- Pro-active and able to mobilize people in different hierarch levels to get things done
- Skills for client relationship, acting as service provider
- Able to perform even under pressure and in critical situations
- Action and result oriented
- Able to prioritize and re-prioritize based on the business needs
- Able to "learn by doing" and apply what is learned
- Good listener, able to sympathize and understand different points of view.
- English: Advanced for spoken and written communication with offsite team in headquarters (Brazil)
公司介绍
宁波乐科科软件有限公司是一家外资软件公司，由巴西Ci&T软件公司与日本乐科科株式会社共同投资。目前公司总部设在巴西，并同时在美国、英国、日本和中国拥有分公司。公司主要从事软件外包业务，在互联网开发上有强大的技术优势。我们的客户包括许多全球500强的企业，有Yahoo,Johnson and Johnson ,HONDA,Nestle,Coca Cola等。
目前中国宁波分公司发展迅速，工作环境人性化。公司为每位员工设定职业规划，提供完善的晋升制度和福利，并有机会出国工作。
目前中国宁波分公司发展迅速，工作环境人性化。公司为每位员工设定职业规划，提供完善的晋升制度和福利，并有机会出国工作。