上海招聘

Job Summary:

We are now looking for a Customer Project Manager to lead assigned customer projects securing that project goals are met; customer’s expectations are fulfilled and that the customer relation is handled in the best possible way within the scope of the contract.

 

Job Responsibilities:  

·       You will establish the project plan baseline: define project scope, secure the necessary resources and plans and monitor all activities

·       Drive project execution: track project activities, monitor and handle changes, conflicts and critical issues

·       Handle customer and partner engagement: manage customer relationship building confidence and trust, ensure project progress arranging meetings and customer events

·       Handle project finance: ensure financial system monitoring

·       Develop the business: participate to contract preparation and to pre-sales meeting

·       Develop the CPM discipline: simplify processes, methods and tools with creative ideas

 

Key Qualifications:

·       Bachelor’s degree in Telecommunication or Electronic Engineering, at least 3 years’ experience in Telecommunication area. Chinese is a must while proficiency with the English Language

·       Good knowledge of Radio network (2G, 3G, 4G), and familiar with 5G product portfolios/application scenarios. Business Understanding, familiar with 5G/IoT and Cloud industry chain and market status

·       Good Market and customer insight, high competence on business-oriented customer engagement and influence skill, familiar with sales process, occupational Health & Safety (OHS), security and compliance policy of Ericsson.

·       Good experience on project management on both HW/SW and service delivery, familiar with project management of iterative and agile development

·       Good scope management experience on large scale of project, familiar with change request process and management.

·       Good communication competence to setup and manage virtual team from different functions and areas. High collaboration sense to lead / supervise/ plan and organize resource to achieve project target and win customer satisfaction.

Additional Requirements:

·       PMI certifications - The CPM is expected to be certified on the job stage that she/he holds

·       Master on Ericsson PROPS-C process

·       Profound understanding on Ericsson Sales Process

·       Contract management 

·       3rd pp suppliers’ management experience

·       Basic concept to agile project management

·       Basic knowledge of develops

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