上海招聘

Description

 

• Work closely with development, infrastructure teams and the business to ensure that the team is meeting the business’ requirement;

• Manage and resolve issues that arise and ensure daily process completion to service level agreements;

• Communicate issues and status updates with all stakeholders effectively;

• Maintain application availability to business users globally;

• Ensure the stability of applications by seeking ways proactively for improving stability;

• Drive initiatives for capacity planning, resiliency/failover plans and monitoring enhancements;

• Perform Change Management and deployment activities in production environment;

• Provide ideas and conduct efficiency and effectiveness improvements in support processes;

• Perform Incident and Problem management including prioritization, cause analysis and escalation to appropriate groups;

• Liaise with users, business sponsors and other application development (AD) groups;

• Provide support to AD teams to ensure that changes can be placed into production and supported;

• Create and maintain a knowledge base to promote knowledge transfer within the team; and

• Participate in special project initiatives, as required.

 

Qualifications

• Ability to work as part of a truly global team.

• First class technical and business training from well-established team.

• Gain experience in liaising with Trading/Sales & Middle Office Counterparts.

• Opportunity to work with new and cutting edge technologies such as OHS/Kibana, and well as expanding skillset in established technologies such as TIBCO EMS/Oracle/Unix/Linux/Gemfire to name a few

• Ability to work as part of a truly global team.

• First class technical and business training from well-established team.

• Gain experience in liaising with Trading/Sales & Middle Office Counterparts.

• Opportunity to work with new and cutting edge technologies such as OHS/Kibana, and well as expanding skillset in established technologies such as TIBCO EMS/Oracle/Unix/Linux/Gemfire to name a few

• Ability to work as part of a truly global team.

• First class technical and business training from well-established team.

• Gain experience in liaising with Trading/Sales & Middle Office Counterparts.

• Opportunity to work with new and cutting edge technologies such as OHS/Kibana, and well as expanding skillset in established technologies such as TIBCO EMS/Oracle/Unix/Linux/Gemfire to name a few

• Working knowledge of Oracle SQL. (Able to build ad hoc SQL queries)

• Working knowledge of UNIX (Solaris/Linux). (Able to navigate the system and know the core administration functions)

• Basic Business knowledge/ understanding of financial markets and products.

• Experience with Messaging Technologies (TIBCO EMS a plus)

• Experience with real-time monitoring systems such as ITRS Netagent

• Knowledge/ experience of problem

• Strong analytical skills & attention to detail

• IT (spreadsheet/analytical/modeling skills)

• Positive attitude and keen to learn.

• Good communication and interpersonal skills.

• Ability to work under stress and time constraints

花旗是全球领先的金融服务公司，在全球超过160个国家和市场拥有两亿客户帐户。花旗集团为个人、公司、政府和机构客户提供广泛的金融产品和服务，包括个人银行及信贷、公司银行与投资银行、证券经纪、交易服务和财富管理。请关注花旗微信公众号 – 花旗职程，以便查阅更多最新信息

花旗金融信息服务（中国）有限公司（原名“花旗软件技术服务（中国）有限公司”，以下简称“花旗金融信息”），是花旗集团在华建立的全资子公司，成立于2002年8月，迄今在中国的发展已经超过了十个年头。作为中国首批从事离岸金融IT和金融运营服务的企业之一，花旗金融信息致力于为全球60多个国家及地区的花旗业务部门提供服务。2012年3月，根据花旗在中国发展的长远战略和目前全球资源整合的规划，同时为配合中国的信息服务外包产业的规划，公司吸收合并了花旗设立在中国的两家非银行子公司——花旗数据处理（上海）有限公司和花旗管理咨询（上海）有限公司。

合并后的花旗金融信息业务范围从成立之初的软件技术开发、测试与支持，稳步扩展至包括后台运营服务、数据处理在内的完整金融后台服务功能。目前公司总部设在上海浦东新区张江高科技园区，同时在大连、广州设有分公司。2014年3月，为了更好体现所提供的金融相关的运营服务和技术开发服务，公司正式从“花旗软件技术服务（中国）有限公司”更名为花旗金融信息服务（中国）有限公司。花旗金融信息不仅是花旗全球运营科技部的重要的一份子，也已成为中国金融IT及金融运营服务行业的领先者。
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