上海 [切换城市] 上海招聘上海生物/制药/医疗器械招聘上海医疗器械维修人员招聘

Field Service Engineer

西合斯生命科学仪器商贸(上海)有限公司

  • 公司规模:少于50人
  • 公司性质:外资(欧美)
  • 公司行业:制药/生物工程  医疗设备/器械

职位信息

  • 发布日期:2012-08-11
  • 工作地点:上海-浦东新区
  • 招聘人数:1
  • 职位类别:医疗器械维修人员  

职位描述

Job Description
Do you like to help people? Do you like to investigate engineering issues? Do you feel comfortable working on prototypes with little documentation? Are you curious and like to learn new subjects? Do you like to travel? We are looking for a person to fill a Field Service Engineer role in our Service and Application department which will challenge all of your abilities.
Job Requirements
At minimum, you should be able to troubleshoot and repair electrical, electronic, mechanical, optical and fluidic lab devices that can be found in our XF product line. You will be interfacing with customer sites that will have different levels of understanding of the product and process. You will be teaming up with Seahorse Field Application Scientist (FAS), Manufacturing Engineers and R&D to solve issues or to collect data. You will be traveling to perform installations, preventative maintenance and repairs at customer sites. Sometimes these events will be out of your area of coverage and sometimes with little notice.
Most important is the ability to create a satisfactory experience for the customer.
Job Summary
Your primary role will be to support customers as they apply our 24 and 96 well based XF technologies to their drug discovery or research programs. This will require knowledge of both the technology and the associated biology. You will also support other instrument platforms that are under development through prototype and beta phases.
In addition, you will be asked to support introductory seminars, demonstrations and in-house trials of the technology at customer sites.
As part of a multidisciplinary team, you will provide a connection between our engineering, biology, sales, and support staff and our customers. Your oral presentation skills as well as your familiarity with the drug discovery lab equipment will be critical.
You will also participate in new product development opportunities by work with engineering, sales & marketing and assist in the investigation of opportunities for the development of customer contacts and collaborations.
Strong candidates will demonstrate their ability to troubleshoot to root cause, document all events accurately in a timely manner, contribute to manufacturing & software testing and make quick, verifiable solutions at customer sites. Heavy travel primarily to customer and collaboration sites in Asia. Occasional travel to the East Coast of the US and international travel will be required. Regular travel to support the Asia distributers will occur.
This position reports to the Manager of Field Service

Seahorse Bioscience (Shanghai) Co., Ltd.
Seahorse Bioscience is a young, fast growth biotech company based in the United States. We have opened a new office in the Zhang Jiang Hi-Tech Park in Shanghai to support our many customers in China, Japan, Korea, and Taiwan.The purpose of the Shanghai office is to support sales of Seahorse
instruments, train and help scientists, import and sell consumables, and
manage marketing of our products.
我公司是一家著名的生物检测和分析仪器公司。总部位于美国波斯顿。主要产品为细胞代谢分析仪,用于药物研究的先进检测。产品在欧美开始销售后,迅速进入了许多国际知名的医药公司、生物科技企业和大学研究机构,受到了极大欢迎。产品核心技术涵盖光、电、机、生化和纳米技术。我们诚邀精英加盟。我们提供全套福利和保险、以及个人职业发展的机会

公司介绍

Seahorse Bioscience is a young, fast growth biotech company based in the United States. Serving the life sciences industry since 2001, Seahorse Bioscience provides industry-leading analytical instruments, biomanufacturing systems and consumable labware products for biological research and drug discovery. Our customers include scientists at academic institutions, pharmaceutical and biotech organizations, as well as OEM manufacturers of assay kits and lab instruments suppliers around the world.We have opened a new office in the Zhangjiang Hi-Tech Park in Shanghai to support our many customers in China, Japan, Korea, and Taiwan.The purpose of the Shanghai office is to support sales of Seahorse instruments, train and help scientists, import and sell consumables, and manage marketing of our products.

Company Website: www.seahorsebio.com

联系方式

  • Email:jobscn@seahorsebio.com