Reservations Agent - 预订员
中国金茂（集团）有限公司金茂君悦大酒店分公司
- 公司规模：500-1000人
- 公司性质：国企
- 公司行业：酒店/旅游 餐饮业
职位信息
- 发布日期：2013-01-09
- 工作地点：上海-浦东新区
- 招聘人数：若干
- 工作经验：一年以上
- 语言要求：英语熟练
- 职位类别：预定员
职位描述
- 1年以上相关工作经验
- 尊重客人需求，认真对待客人的提问或投诉，热衷于满足客人期望，时刻提供专业和高水平的服务质量
- 工作自觉主动、负责任
- 性格开朗，能从容应对压力
- 具有良好的团队合作精神，全力支持并协助他人工作
- 出色的沟通及表达能力
- 愿意接受轮班工作
- 英语熟练
- At least 1 year similar working experience
- Respects guest needs; takes great interest in satisfying them by taking their interests and complaints seriously; consistently delivers professional services with high quality work standards
- Acts on own initiative and takes responsibility for own work
- Have a bright and cheerful disposition，can contend with pressure
- Has team spirit, willing to provide assistance and helpful
- Has good communication & interpersonal skills
- Accepts to take shift work
- Proficiency in English
- 尊重客人需求，认真对待客人的提问或投诉，热衷于满足客人期望，时刻提供专业和高水平的服务质量
- 工作自觉主动、负责任
- 性格开朗，能从容应对压力
- 具有良好的团队合作精神，全力支持并协助他人工作
- 出色的沟通及表达能力
- 愿意接受轮班工作
- 英语熟练
- At least 1 year similar working experience
- Respects guest needs; takes great interest in satisfying them by taking their interests and complaints seriously; consistently delivers professional services with high quality work standards
- Acts on own initiative and takes responsibility for own work
- Have a bright and cheerful disposition，can contend with pressure
- Has team spirit, willing to provide assistance and helpful
- Has good communication & interpersonal skills
- Accepts to take shift work
- Proficiency in English
公司介绍
作为世界知名的酒店管理集团-凯悦国际集团在中国的旗舰酒店，上海金茂君悦大酒店为国际商务游客提供了一流的服务和齐全的酒店设施。
上海金茂君悦大酒店坐落于上海地标性建筑 - 金茂大厦的53至87层。 酒店地处浦东高速发展的商业金融区陆家嘴的中心。
酒店共有555间超大豪华客房，装修极具特色，现代艺术中融入了中国传统文化，均可欣赏申城美景，胜景叹为观止。嘉宾轩拥有八个楼层的行政套房，特别为商旅人士提供高规格的款待。入住嘉宾轩的客人可享受一系列的特别礼遇和优待，其中包括在可以观赏外滩风景的嘉宾轩酒廊享用早餐、晚间鸡尾酒、全天候供应的茶点，以及免费会议室。
11间风格鲜明的餐厅及酒吧供商务客人随意挑选。酒店有各种宴会和会议设施，包括能容纳1200人的大宴会厅、800人的嘉宾厅及10个多功能厅，均装备先进的艺术多媒体器材及音像设施。
我们致力于创造一个以客为尊的专业工作环境。
我们致力于营造“不是家，胜似家”的温馨氛围。
我们提供员工发展机会，使员工实现个人和职业目标；
上海金茂君悦大酒店，诚邀您的加入！
As Hyatt International’s flagship property in China, Grand Hyatt Shanghai caters to the international business traveller by offering a style of service and range of facilities second to none.
Crowning the prestigious 88-storey Jin Mao Tower Grand Hyatt Shanghai commences on the 53rd floor and rises to the 87th floor. Grand Hyatt Shanghai is located in the centre of Lujiazui, Pudong’s business and financial area.
Featuring contemporary art deco combined with traditional Chinese imagery, 555 guestrooms are spacious and all with stunning views of Shanghai.
Eight floors of accommodation at Grand Club, the hotel’s exclusive retreat for discerning business travelers, will offer a host of privileges and benefits, including private two-storey high Bund View Grand Club Lounge for complimentary continental breakfast, evening cocktails served with deluxe hors d’oeurves and coffee and tea in the comfort of their private two-storey high Bund View Grand Club Lounge. An executive Boardroom is available for Grand Club guests.
Grand Hyatt Shanghai offers the business traveller an extensive selection of restaurants and bars in which to enjoy and entertain.
The hotel’s extensive banquet and conference facilities include a Grand ballroom for 1,200 people, a Crystal Ballroom for 800 and eleven separate meeting rooms. State of the art multimedia and video conferencing are available.
We create a customer focused and professional workplace.
We establish a caring work environment, which is a comfortable home away from home.
We provide development opportunities that enable our people to achieve their personal and professional goals.
Grand Hyatt Shanghai, waiting for your joining.
有意者可将简历投至本酒店招聘信箱或邮寄至以下地址，或可于每周三10:00~12:00 14:00~16:00直接前往酒店人力资源部面试。（国定假日除外，直接前来应聘者请务必携带本人身份证及个人1寸相片一张） 请浏览网址www.employeeprivacy.hyatt.com查看《环球凯悦员工隐私权政策》。通过提交简历，您确认已阅读《环球凯悦员工隐私权政策》，并同意我们根据《环球凯悦员工隐私权政策》使用您提交给我们的个人信息。特别是，您同意我们能够将您的个人信息交由我们人力资源部经理及员工在美国及世界其他辖区内审阅及参考。
联系方式：021-50471234转人力资源部招聘
为帮助您在其他凯悦酒店找到合适的职位，请点击以下链接，访问凯悦职业发展网页http://www.hyatt.jobs，建立您的个人账户，以获悉更多的职位信息。
It order to assist you to explore other opportunities in other Hyatt hotels, please visit our Hyatt career page as below address:
http://www.hyatt.jobs
上海金茂君悦大酒店坐落于上海地标性建筑 - 金茂大厦的53至87层。 酒店地处浦东高速发展的商业金融区陆家嘴的中心。
酒店共有555间超大豪华客房，装修极具特色，现代艺术中融入了中国传统文化，均可欣赏申城美景，胜景叹为观止。嘉宾轩拥有八个楼层的行政套房，特别为商旅人士提供高规格的款待。入住嘉宾轩的客人可享受一系列的特别礼遇和优待，其中包括在可以观赏外滩风景的嘉宾轩酒廊享用早餐、晚间鸡尾酒、全天候供应的茶点，以及免费会议室。
11间风格鲜明的餐厅及酒吧供商务客人随意挑选。酒店有各种宴会和会议设施，包括能容纳1200人的大宴会厅、800人的嘉宾厅及10个多功能厅，均装备先进的艺术多媒体器材及音像设施。
我们致力于创造一个以客为尊的专业工作环境。
我们致力于营造“不是家，胜似家”的温馨氛围。
我们提供员工发展机会，使员工实现个人和职业目标；
上海金茂君悦大酒店，诚邀您的加入！
As Hyatt International’s flagship property in China, Grand Hyatt Shanghai caters to the international business traveller by offering a style of service and range of facilities second to none.
Crowning the prestigious 88-storey Jin Mao Tower Grand Hyatt Shanghai commences on the 53rd floor and rises to the 87th floor. Grand Hyatt Shanghai is located in the centre of Lujiazui, Pudong’s business and financial area.
Featuring contemporary art deco combined with traditional Chinese imagery, 555 guestrooms are spacious and all with stunning views of Shanghai.
Eight floors of accommodation at Grand Club, the hotel’s exclusive retreat for discerning business travelers, will offer a host of privileges and benefits, including private two-storey high Bund View Grand Club Lounge for complimentary continental breakfast, evening cocktails served with deluxe hors d’oeurves and coffee and tea in the comfort of their private two-storey high Bund View Grand Club Lounge. An executive Boardroom is available for Grand Club guests.
Grand Hyatt Shanghai offers the business traveller an extensive selection of restaurants and bars in which to enjoy and entertain.
The hotel’s extensive banquet and conference facilities include a Grand ballroom for 1,200 people, a Crystal Ballroom for 800 and eleven separate meeting rooms. State of the art multimedia and video conferencing are available.
We create a customer focused and professional workplace.
We establish a caring work environment, which is a comfortable home away from home.
We provide development opportunities that enable our people to achieve their personal and professional goals.
Grand Hyatt Shanghai, waiting for your joining.
有意者可将简历投至本酒店招聘信箱或邮寄至以下地址，或可于每周三10:00~12:00 14:00~16:00直接前往酒店人力资源部面试。（国定假日除外，直接前来应聘者请务必携带本人身份证及个人1寸相片一张） 请浏览网址www.employeeprivacy.hyatt.com查看《环球凯悦员工隐私权政策》。通过提交简历，您确认已阅读《环球凯悦员工隐私权政策》，并同意我们根据《环球凯悦员工隐私权政策》使用您提交给我们的个人信息。特别是，您同意我们能够将您的个人信息交由我们人力资源部经理及员工在美国及世界其他辖区内审阅及参考。
联系方式：021-50471234转人力资源部招聘
为帮助您在其他凯悦酒店找到合适的职位，请点击以下链接，访问凯悦职业发展网页http://www.hyatt.jobs，建立您的个人账户，以获悉更多的职位信息。
It order to assist you to explore other opportunities in other Hyatt hotels, please visit our Hyatt career page as below address:
http://www.hyatt.jobs
联系方式
- 公司地址：上班地址：上海市浦东世纪大道88号, 金茂大厦