上海 [切换城市] 上海招聘上海酒店/旅游招聘上海预定员招聘

Reservations Agent/预订文员

上海新诸绿地铂骊酒店管理有限公司

  • 公司规模:500-1000人
  • 公司性质:国企
  • 公司行业:酒店/旅游

职位信息

  • 发布日期:2021-01-02
  • 工作地点:上海-青浦区
  • 工作经验:招若干人
  • 学历要求:01-02发布
  • 语言要求:不限
  • 职位月薪:3-4.5千/月
  • 职位类别:预订员

职位描述

Key Responsibilities
主要职责
? Sell the Hotels Group products and services using up-selling and suggestive selling techniques
通过促销和建议销售技巧销售酒店产品及服务
? Promote the Hotel’s (and ICHG generally) products and services
推广酒店(及集团)的产品及服务
? Maintain a high level of product and service knowledge about all ICHG Hotels in your region
通晓区域酒店内产品和服务的知识
? Develop and maintain a regular pattern of sales calls
发展和维持定期销售拜访
? Record and process reservations made by phone/fax/email
记录并落实电话/传真/邮件的预定
? Accept wait list reservations
接受预定等待
? Process amendments to reservations such as extensions, early departures, etc
跟进落实预定的更改包括分机,早退房等
? Manage “no show” reservations by investigation and recording of same
管理“未入住”预定,展开调查并记录
? Record special billing arrangements for groups and conventions
记录团队及会议团体的特别账单事宜
? Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval
针对所有的预定所需信用批准联系前厅经理或财务经理
? Maintain knowledge of special rates/ offers/ promotions
了解特殊房价/优惠/推广知识
? Monitor reservation levels and inform Managers of current and future occupancy rates
监督预定级别并通知经理相关现行以及未来的住房率
? Prepare reports as requested (eg to travel agents, business houses etc)
准备要求的报告(例如:旅行社、商行)
? Prepare reservation sales reports
准备预订销售报告

职能类别:预订员

公司介绍

上海大虹桥核心地区的大型综合体酒店群---上海虹桥绿地世界中心酒店群由已正式开业的上海虹桥绿地铂骊酒店、上海虹桥绿地铂瑞公寓以及上海虹桥绿地铂瑞酒店组成。酒店群位于虹桥枢纽的核心地段,其毗邻上海国家会展中心,距离上海虹桥火车站约2公里、距离上海虹桥国际机场约2.5公里、距离地铁站仅800米。
 
Primus Hotel Shanghai Hongqiao, together with Primus Residence Shanghai Hongqiao and The QUBE Hotel Shanghai Hongqiao, constitutes a part of the large-size complex hotel group, i.e. Greenland World Center Hotels. Adjacent to National Exhibition and Convention Center Shanghai, the hotel is only 2 kilometers to Shanghai Hongqiao Railway Station, 2.5 kilometers to Shanghai Hongqiao International Airport and 800 meters walking distance to metro station.


上海虹桥绿地铂瑞酒店是上海虹桥绿地世界中心酒店群中的个性奢华品牌酒店。酒店拥有393间豪华现代的客房;个性鲜明的餐饮服务融合全日餐厅、行政酒廊、意大利及中餐厅;水疗中心、健身房等完善的娱乐设施平衡您的工作与生活。酒店拥有超过1,200平方米的无柱大宴会厅和11个会议室,满足多种宴会和会议需求。酒店于2017年11月13日正式开业。

Primus Hotel Shanghai Hongqiao is an ideal luxury hotel of Greenland World Center Hotels. The hotel provides 393 stylish rooms and various choices on food & beverage that blends All Day Dining, Executive Lounge, Italian and Chinese Restaurant. Well-appointed Gym, SPA and entertainment facilities give you a great balance after work. The 1,200 m2pillar-less grand ballroom and 11 function rooms are able to meet different business and banquet needs. The hotel is opened on 13th November 2017.

上海虹桥绿地铂瑞公寓是上海绿地虹桥世界中心酒店群中的高端酒店式公寓。公寓拥有158间客房,包括面积多达40平方米的单身公寓及面积多达170平方米的三居室等多种房型。此外,该公寓还配有住客独享的健身设施和会议室以平衡客人的生活及工作需求。公寓于2017年6月正式开业。

Primus Residence Shanghai Hongqiao is an upscale service apartment of Greenland World Center Hotels. The apartment features 158 apartments, including one bedroom apartment that up to 40m2, and three bedroom apartment that up to 170 m2. It also features private gym and function rooms to meet various requirements for the customers. The residence has already opened on June 2017.

定位为上海虹桥绿地世界中心酒店群高端商务的品牌酒店 – 上海虹桥绿地铂骊酒店专为寻求出行便捷、居住舒适的商务人士量身定制。酒店拥有287间客房、面积约278平方米的多功能厅,以及4个面积从69至150平方米不等的会议室,上海虹桥绿地铂骊酒店是举办各类商务活动的绝佳选择。酒店于2017年4月15日正式开门迎客。

As an upscale brand hotel of Greenland World Center Hotels, The QUBE Hotel Shanghai Hongqiao is designed for business travelers who looking for easy access and comfortable stay. The hotel features 287 well designed rooms that offering uncomplicated comfort and the latest technology. POYA all-day dining restaurant offering world class level dining experience, 278 m2 function room and 4 meeting rooms which range from 69 m2 to 150 m2 are perfect choice for business travelers. The hotel has been opened on April 15th 2017.

关于绿地国际酒店管理集团
About Greenland International Hotels Group

绿地国际酒店管理集团系世界500强企业绿地集团全资子公司,是全面负责酒店业务板块经营、管理和发展的综合性产业集团。凭借雄厚的资本实力和开放包容的国际化视野,绿地控股集团先后与多家国外知名酒店管理集团缔结战略合作关系。绿地国际酒店管理集团正式成立后,全面负责集团酒店业务运营,并于2012年推出自主酒店品牌“铂瑞-Primus”、“铂骊-The QUBE”, 2016年推出“Q”品牌。

作为国内***酒店物业持有商和管理运营商之一,绿地国际酒店管理集团目前在全球范围内经营和在建超过79家酒店,项目遍布全球7国54城,拥有各类客房20,000余间,预计开业和正在施工项目总值超200亿人民币并将在2020年前在全球范围内拥有超过150家酒店。

Greenland International Hotels Group (GIHG) is a wholly owned subsidiary of Greenland Group---one of the Global Fortune 500 companies and a comprehensive industrial group. With a solid capital background, vision of internationalization that GIHG has established strategic partnerships with many international hotel management companies since founded and launched its owned brand, the Primus, the QUBE in 2012 and Q brand in 2016.

As one of China’s largest hotel property investors and operators, GIHG owns hotel assets of more than RMB20 billion, with 20,000 rooms in 79 hotels and projects in pipelines across 7 countries and 54 cities. With own-branded hotels as its core business, GIHG is transforming itself into a world-renowned hotel management company and will achieve a portfolio of more than 150 hotels worldwide by the end of 2020.

联系方式

  • 公司地址:地址:span诸光路1588弄