上海 [切换城市] 上海招聘上海客服及技术支持招聘上海售前/售后技术支持工程师招聘

Presales engineer-PBX

北京艾提科信网络技术有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:计算机服务(系统、数据服务、维修)

职位信息

  • 发布日期:2013-04-26
  • 工作地点:北京
  • 招聘人数:1
  • 工作经验:二年以上
  • 学历要求:大专
  • 职位类别:售前/售后技术支持工程师  

职位描述

工作职责
New products
– Complete reading and understanding of the product technical documentation.
– Able to make and check basic configurations.
– Comparisons with current ITR products or other product in the industry.
New & current ITR products
– Integration in between them all, creating of testing environment, etc.
– Testing and evaluation of new solutions/systems.
– Provide internal training (to TS & PS engineers) for basic installation & configurations of the product/system.
– attending min one implementation of the product/system, could act as leading engineer and/or consultant.
Professional service
– Creating, updating and optimizing Voice PS Solutions templates (Quotations and Proposal), including but not limited to topologies, sample solutions, etc.
– Creating, updating and optimizing Voice PS Solutions, including related data and client/server software/hardware./
PS & Quality Assurance
– Troubleshooting for client’s and ITR’s systems.
– Technical validation for Voice PS Solutions, including related data and client/server software/hardware.
Quality Assurance
– For Voice Solutions while in implementations stage.
General
– Using commercial sense for all parts of the job at all times.

基本要求
- More than 2years in voice system ( PBX ) project implementation and management experiences on site
- More than 1year experience in pre-sale support、business consultant and design. Excellent communication and coordination is to prefer.
- Good writing solution and presentation skills.
- Should be a good problem solver and has a sense of service.
- Strong analyze and conclude capability.
- Can understand business and write the solution quickly.
- Good English skills( spoken and writing especially)
- 大专以上,通信、电子工程、计算机、自动化及相关科系毕业
- Familiar with current popular voice products ( PBX )
- Data communication knowledge is to prefer

公司介绍

A part of the IT Group(ITG), IT Resources(ITR) (**********) is China's leading foreign-managed IT systems integrator, supplying a wide range of hardware, software and service solutions for the needs of multinationals in China. The IT Group also includes IT Broadband Network company(ITBN), which provides Internet access, VPN and corporate connectivity services.

联系方式

  • Email:hr-sh@itr.cn
  • 公司地址:北京市海淀区大钟寺东路9号京仪科技大厦B座426室