上海招聘

主要职责

Main Duties

行政

Administration

确保办公室行政工作流程的高效运行。

Ensures efficient office administration procedures.

确保所有培训记录在人事系统中的维护，归档以及更新。

Ensures that all training records are maintained, filed and updated in the HR System.

确保所有培训档案的使用的精确性和保密性。

Ensures Training documents are properly routed with strict accuracy and confidentiality.

根据要求维护并更新人工档案和计算机系统。

Maintains and updates manual and computerised filing system as required.

根据培训部经理/培训部副经理/培训主任的要求与当地劳动行政部门联系所有与工作相关的事宜。

Liaises with the local Labour authority for all related matters as assigned by the Training Manager/ Assistant Manager – Training/Training Officer.

协助并确保所有员工设施维护的标准化，比如：培训教室和员工阅览室。

Assists in ensuring all employee facilities are maintained within standards, i.e. Training Rooms and Library.

行政(续)

Administration (continued)

协助汇总部门运营手册、员工任务清单和任务分解的内容，并保证其准确性。

Assists in the compilation and accuracy of the Departmental Operations Manuals, Employee Task Lists and Task Breakdowns.

协助制定年度培训计划，确保培训目标完全符合酒店经营目标和员工的培训需求。

Assists in the preparation of the annual Training Plan, ensuring the objectives fully address the business objectives of the Hotel and the training needs of the employees.

协助培训经理收集所有培训课程的出勤记录表。

Assists the Assistant Manager – Training in compiling training attendance confirmation lists for all training courses.

严格遵守酒店的政策和程序。

Complies with hotel’s Policies & Procedures.

员工沟通

Employee Communications

协助员工奖励项目的协调工作。

Assists with the coordination of the employee recognition programmes.

协助完成以下员工沟通项目的编辑、执行和保持，如员工手册、每月人事活动计划，TFYF更新，员工布告栏和电视交流。

Assists in the compilation, implementation and upkeep of the following employee communications – Employee Handbook, Monthly HR Activity Schedule, TFYF Update, Employee Notice Boards, and Television Communication.

协助部门之间所有活动的协调工作，以及员工奖励等活动的协调工作。

Assists in coordinating of inter-departmental social activities and employee award presentations.

其他

Other Duties

根据人事计划协助进行员工意见调查。

Assists in conducting employee survey according to HR plan.

必要时，协助回答员工提出的有关人事和培训方面的相关问题。

Assists in answering inquiries from the employees on personnel and training issues respectively whenever possible.

其他(续)

Other Duties (continued)

协助准备每月部门培训员论坛及活动的场地。

Assists in the preparation of venue for the monthly Departmental Trainer forums and activities.

协助开展各种竞赛活动来提升凯悦的***实践。

Assists in various campaigns to promote Hyatt good practices.

按要求出席所有的会议并参与讨论。

Attends and contributes to all Meetings as required.

始终提供有礼貌、专业的服务。

Provides courteous and professional service at all times.

协助招聘工作；准备和发布空缺岗位信息；联系求职者以备面试；筛选合适的简历，安排约见面试；推荐合适的求职者给相关部门经理；对求职者进行背景调查，并进行归档。

Assists in recruitment activities, prepares and posts vacancy announcements, contacts applicants for screening interviews; screens applications and resumes; arranges interviews appointment and refers suitable candidates to Department Heads; checks and documents applicant references.

协助员工奖励项目的协调工作。

Assists with the coordination of the employee recognition programmes.

通过核查来保证员工设施的标准化，比如，员工更衣室、员工餐厅、员工宿舍及吸烟区。

Assists by checking to ensure all employee facilities are maintained within standards, ie. Employee Lockers, Employee Restaurant, Employee Dormitory and Employee smoking area.

根据安排出席酒店和部门的培训，以提高技能和知识。

Attends hotel training sessions as scheduled to improve skills and knowledge.

用礼貌、高效的方式来满足员工的要求, 如果没有立即解决的方式，则进行汇报，并及时进行的跟进。

Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing feedback for a prompt follow up.

了解与员工和企业有关的法律规定。熟悉并严格遵守员工手册中的规章制度，以及和酒店政策相关的消防、卫生、健康和安全的制度。

Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to Rules & Regulations established in the Employee Handbook and the Hotel’s policies concerning fire, hygiene and health & safety.

其他(续)

Other Duties (continued)

保持高标准的个人形象和仪容仪表。

Ensures high standards of personal presentation & grooming.

准备录用信；协助完成新员工的入职工作。

Prepares letters of offer; assists in new employee orientation.

与客人和同事保持良好工作关系。

Maintains positive guest and colleague interactions with good working relationships.

始终对个人行为负责，并且积极展现酒店管理层和上海外滩华尔道夫酒店的形象。

Exercises responsible behaviour at all times and positively representing the Hotel and Hyatt International.

协助并积极参加所有人力资源部的活动。

Assists and participate in all Human Resources activities.

严格确保办公室资料机密性。

Ensures and practices the outmost protection of office’s confidentiality.

随着行业、公司和酒店的变化，适应因人力资源的职能变化而带来的职能变化。

Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.

参加必要的培训和例会。

Attends training sessions and meetings as and when required.

完成其他合理分配的职责和任务。

Carries out any other reasonable duties and responsibilities as assigned.

华尔道夫酒店系列是希尔顿全球的奢侈品牌。每家华尔道夫皆秉承华尔道夫酒店所独有的品牌传承，极具意义的历史地标建筑、原创艺术的内部装饰、享誉至尊的产品与无与伦比的服务，完美的融为一体。每一家华尔道夫酒店皆被视为“绝佳之精品”。
上海外滩华尔道夫酒店一共由 260间客房和套房组成。 酒店的许多客房都能俯瞰迷人的外滩风光，同时也被其他的历史名胜美景所环抱，为客人提供外滩江畔经典而又非同寻常的体验。历史建筑楼华尔道夫会所，坐落于外滩二号，即1910年代著名英国绅士俱乐部—上海总会的旧址。穿过宽阔明朗的中庭，是拔地而起的华尔道夫酒店，同样面向外滩，位于繁华的四川中路。
 WALDORF ASTORIA is Hilton worldwide's luxury brand of landmark hotels, with each one as singular and timeless as the brand’s namesake. From classic elegance to modern grandeur, Waldorf Astoria Hotels & Resorts each represent worldly sophistication and unparalleled guest service ，each hotel & resort offers the exquisite accommodations and signature accoutrements that define refinement and sophistication.
Each one is ‘The Greatest of Them All’.
The 260-room Waldorf Astoria Shanghai on the Bund comprises two connecting buildings. The Waldorf Astoria Club (heritage building), which previously housed the renowned Shanghai Club (famed as an exclusive Gentlemen’s Club in the 1920s), is located at No. 2 on the Bund. Across an immaculate courtyard is a new-build contemporary tower located parallel to the Bund, on Sichuan Road.
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交通信息Transportation Information
地铁路线Railway Route
地铁2号线：南京东路站点，下车后3号出口步行约15分钟即可到达。
Line-2: Please get off at Nanjing East Road Station though Exit-Three, then about 15 minutes walking distance to hotel.
地铁10号线：豫园站点，下车后1号出口步行约10分钟即可到达。
Line-10: Please get off at Yu Yuan Station though Exit-one, then about 10 minutes walking distance to hotel.
酒店人力资源部办公室地址Hotel HR Department Office Address
上海市黄浦区中山东一路2号地下2层
-2F, No. 2 Zhongshan Dong Yi Road, Huang Pu District, Shanghai 200002, P.R.C
求职请携带近期彩色1寸照片，身份证、相关学历或岗位资质证明原件及复印件
Please bring a photo (2.5X3.5cm) in color, ID card, a copy of your certificates and other qualifications.