Customer Service Specialist
开瑞振动机械(上海)有限公司
- 公司规模:少于50人
- 公司性质:外资(欧美)
- 公司行业:机械/设备/重工
职位信息
- 发布日期:2012-11-09
- 工作地点:上海-奉贤区
- 招聘人数:1
- 工作经验:二年以上
- 学历要求:本科
- 语言要求:英语熟练
普通话良好 - 职位类别:客服主管(非技术) 客服专员/助理(非技术)
职位描述
Job Summary:
To ensure both our internal and external customers are being provided with the highest level of customer services in responding to all customer requirement.
Responsibilities:
Equipment sales:
Provide accurate order entry into ERP system to ensure correct, efficient and speedy information flow process.
Parts and service sales:
Handle inquiry and prepare quotation.
Maintain and update quotation data files.
Parts and service contract draft issue and review.
Sales coordination and follow up:
Coordinate with related sales reps and other departments to ensure everything is in compliance with the committed production, delivery and shipment schedule.
Work closely with other departments and customer on payment chase, to ensure a high level of quality customer services.
Proper filing for internal document and/or working report.
Requirements:
Bachelor degree in English/Mechanical/International Trade/computer science
Must have minimum 1-3 years of mechanical or related field experiences
ERP system experience is required (SAP preferred)
Strong interpersonal and communication skills
Self-motivated and self-starter, good team player
Good command of English and MS office
To ensure both our internal and external customers are being provided with the highest level of customer services in responding to all customer requirement.
Responsibilities:
Equipment sales:
Provide accurate order entry into ERP system to ensure correct, efficient and speedy information flow process.
Parts and service sales:
Handle inquiry and prepare quotation.
Maintain and update quotation data files.
Parts and service contract draft issue and review.
Sales coordination and follow up:
Coordinate with related sales reps and other departments to ensure everything is in compliance with the committed production, delivery and shipment schedule.
Work closely with other departments and customer on payment chase, to ensure a high level of quality customer services.
Proper filing for internal document and/or working report.
Requirements:
Bachelor degree in English/Mechanical/International Trade/computer science
Must have minimum 1-3 years of mechanical or related field experiences
ERP system experience is required (SAP preferred)
Strong interpersonal and communication skills
Self-motivated and self-starter, good team player
Good command of English and MS office
公司介绍
开瑞集团总公司,开瑞振动机械有限公司,于1950年在美国肯塔基州成立。作为这个领域的开拓者,开瑞注重其产品的创新应用的研发。通过在其自己的实验室,不断密集的研发,开瑞在粒料输送及加工方面已经开发出自己***的专门技术。
Carrier Vibrating Equipment Inc., Carrier group head office (Louisville, KY USA), was founded in 1950 as Carrier Conveyor Company. Pioneering in this field, Carrier emphasized research and development of innovative applications with its products. Through continued intensive R & D in the plant's own laboratory, Carrier has developed an uncommon expertise in processing while moving bulk material.
我们在全球范围内竭诚为各行各业提供高质量的振动设备的工程,设计,生产,及服务。
We serve a variety of industries worldwide to provide engineering, design, manufacture and service of quality vibrating equipment.
作为国际知名企业,开瑞使其在全球的客户都获得满意。目前使用本公司产品的行业是化工,食品,制药,乳品,汽车,铸造,原生金属,钢铁,煤炭,玻璃,矿物,合成橡胶,木材,造纸,碎屑处理及烟草。
Internationally known, Carrier has satisfied customers located around the world. Industries currently using our products are Chemical, Food, Pharmaceutical, Dairy, Automotive, Foundry, Primary Metal, Steel, Coal, Glass, Mineral, Synthetics Rubber; Forest Products, Paper, Scrap, and Tobacco.
我们的专业是在振动输送机这块领域,结合其多功能的特点可在输送过程中对物料进行筛选,分离,干燥,冷却或执行其他各种功能。依托现有的应用技术,我们已经开发出多种多样的产品设计,通过低功耗要求,更少的移动配件,更高的安全范性能,最少的维修,改进的生产效率以及工作环境来达到更节省的操作成本。
Our specialty is in the area of vibrating conveyors with multifunctional features incorporated to screen, separate, dry, cool or perform various other functions while conveying. Our applied technology has led to versatile product designs resulting in more economical operating costs through low power requirements, few moving parts, wide margins of safety, minimum maintenance, and improved production rates and working environments.
我们引以为荣的是在回头客间的名誉,这也证明了我们对每一个用户,以及他们对设备质量和及时服务的需求都给予高度重视。
We are proud of our reputation among repeat customers, which attests to the excellent personal attention given to these users and their needs for quality equipment and prompt service.
1985年,开瑞从Penn Virginia 并购了Vibranetics,以进一步扩充我们的产品线。振动喂料机、振动卸料斗、螺旋给料机是广为熟知的Vibranetics生产线,现在由开瑞Vibranetics分部在市场上销售。 In 1985, Carrier acquired Vibranetics from Penn Virginia Corporation to further expand our product lines. Vibrating feeders, bin and storage pile dischargers and screw feeders are well established Vibranetics? product lines, presently being marketed by the Vibranetics Division of Carrier.
开瑞振动机械(上海)有限公司也是美国开瑞公司的全资子公司,在中国上海设有生产工厂并服务于整个亚洲市场。开瑞欧洲公司位于比利时,服务于欧洲和北非市场。此外,开瑞在印度,日本,瑞典都有授权商为全球的客户服务,同时在韩国驻有正式代表。
Carrier Vibrating Equipment (Shanghai) Co., Ltd, also a wholly-owned subsidiary of Carrier USA, operates a manufacturing facility in Shanghai China and provides service throughout the Asian market. Carrier Europe SCA, located in Belgium, services the European and North Africa markets. Additionally, Carrier has licensees in India, Japan and Sweden who capably serve users worldwide, as well as formal representation in Korea and Taiwan.
公司网址:*******************************
Carrier Vibrating Equipment Inc., Carrier group head office (Louisville, KY USA), was founded in 1950 as Carrier Conveyor Company. Pioneering in this field, Carrier emphasized research and development of innovative applications with its products. Through continued intensive R & D in the plant's own laboratory, Carrier has developed an uncommon expertise in processing while moving bulk material.
我们在全球范围内竭诚为各行各业提供高质量的振动设备的工程,设计,生产,及服务。
We serve a variety of industries worldwide to provide engineering, design, manufacture and service of quality vibrating equipment.
作为国际知名企业,开瑞使其在全球的客户都获得满意。目前使用本公司产品的行业是化工,食品,制药,乳品,汽车,铸造,原生金属,钢铁,煤炭,玻璃,矿物,合成橡胶,木材,造纸,碎屑处理及烟草。
Internationally known, Carrier has satisfied customers located around the world. Industries currently using our products are Chemical, Food, Pharmaceutical, Dairy, Automotive, Foundry, Primary Metal, Steel, Coal, Glass, Mineral, Synthetics Rubber; Forest Products, Paper, Scrap, and Tobacco.
我们的专业是在振动输送机这块领域,结合其多功能的特点可在输送过程中对物料进行筛选,分离,干燥,冷却或执行其他各种功能。依托现有的应用技术,我们已经开发出多种多样的产品设计,通过低功耗要求,更少的移动配件,更高的安全范性能,最少的维修,改进的生产效率以及工作环境来达到更节省的操作成本。
Our specialty is in the area of vibrating conveyors with multifunctional features incorporated to screen, separate, dry, cool or perform various other functions while conveying. Our applied technology has led to versatile product designs resulting in more economical operating costs through low power requirements, few moving parts, wide margins of safety, minimum maintenance, and improved production rates and working environments.
我们引以为荣的是在回头客间的名誉,这也证明了我们对每一个用户,以及他们对设备质量和及时服务的需求都给予高度重视。
We are proud of our reputation among repeat customers, which attests to the excellent personal attention given to these users and their needs for quality equipment and prompt service.
1985年,开瑞从Penn Virginia 并购了Vibranetics,以进一步扩充我们的产品线。振动喂料机、振动卸料斗、螺旋给料机是广为熟知的Vibranetics生产线,现在由开瑞Vibranetics分部在市场上销售。 In 1985, Carrier acquired Vibranetics from Penn Virginia Corporation to further expand our product lines. Vibrating feeders, bin and storage pile dischargers and screw feeders are well established Vibranetics? product lines, presently being marketed by the Vibranetics Division of Carrier.
开瑞振动机械(上海)有限公司也是美国开瑞公司的全资子公司,在中国上海设有生产工厂并服务于整个亚洲市场。开瑞欧洲公司位于比利时,服务于欧洲和北非市场。此外,开瑞在印度,日本,瑞典都有授权商为全球的客户服务,同时在韩国驻有正式代表。
Carrier Vibrating Equipment (Shanghai) Co., Ltd, also a wholly-owned subsidiary of Carrier USA, operates a manufacturing facility in Shanghai China and provides service throughout the Asian market. Carrier Europe SCA, located in Belgium, services the European and North Africa markets. Additionally, Carrier has licensees in India, Japan and Sweden who capably serve users worldwide, as well as formal representation in Korea and Taiwan.
公司网址:*******************************
联系方式
- 公司网站:*******************************1.
- 公司地址:上海市奉贤区奉城镇神州路88号1号楼