上海招聘

1.通过邮件和在线洽谈等方式解决客户疑难问题；

2.熟悉掌握公司产品，及时处理客户售前售后问题；

3.定期跟踪客户的订单和包裹的追踪；

4.提升客户服务体验和满意度，赢得回头客并转化客户；

5.完成上级领导交代的其他任务；

 

任职要求：

- 全日制本科及以上学历，熟练使用英语；

-  热爱电子商务，对互联网和电子商务发展趋势有敏锐的洞察力、创新意识及良好的分析判断能力

-工作认真积极，责任心强，吃苦耐劳，较强的沟通能力和理解能力，处事灵活，协调能力佳，有良好的团队合作精神。

上海叶道科技有限公司是一家国际领先的跨境电商品牌推广平台，目前公司正面向国际买家运营一个时尚电商网站SocialEras，将国内领先的DTC电商理念移植到海外市场，实现由供应链老板到品牌筑梦人的转变，搭建大牌供应商到终端客户的便捷路径。
公司成立初期即切入跨境电商出海领域，深耕中国供应链优势 & 海外网红影响力经济,目前已经完成了B轮融资，拿到包括零一创投、梅花创投、安弗兰、DCM中国，SIG等国内外一线投资基金。截止到2018年，叶道科技已经拥有一支具有具有国际化职业和教育背景的精英团队，在美国、上海、杭州、深圳拥有200多位来自MIT、清华、纽约大学的高材生，之前分别在电商、互联网金融、时尚领域工作多年。
如果你对互联网情有独钟，如果你有着“极客”风范，如果你对时尚有着独到的见解，就请加入我们这个年轻富有创造力的团队吧~ 叶道所有成员诚挚邀请您一齐玩转互联网颠覆式创新！

Shanghai Yedao Technology Co., Ltd. is a leading cross-border e-commerce brand promotion platform that connects quality Chinese suppliers directly to global consumers. This connection between suppliers and consumers makes Yedao much more than a supplier agent as they continue to exert their strength as brand marketers as well.
Yedao Technology has been a leader in cross-border e-commerce since the early days of this competitive and innovative market thanks to deep insights of China’s supply chain advantages and the overseas KOL market economy. To date, Yedao Technology has completed its B round of financing, obtaining funds from top investors like Zero-Silver Ventures, Plum Ventures, Anfran, DCM China, SIG and many more. More than 200 employees based in Shanghai, Hangzhou, Shenzhen and the United States make up the Yedao Technology team, with backgrounds from MIT, Tsinghua University, NYU and top-tier expertise in the fields of fashion, internet finance and business.
Are you a fashion-forward e-commerce expert? If so, consider joining this fun, inclusive and above all, innovative team at Yedao!