上海招聘

Role Summary/Purpose

The Field Service Engineer provides on-site interpretation of data, technical instructions, communication to internal organizations regarding status of engine programs, events, trends, customer issues and climate. In addition, the Field Service Engineer demonstrates leadership in communicating business goals/programs/processes for an area or business segment.

Essential Responsibilities

• Lead the execution of analysis or evaluation of assigned projects using sound engineering principles and adhering to business standards, practices, procedures, and product / program requirements.

• Recommend approaches to meet the technical and program requirements.

• Formulate and implement plans to achieve technical requirements, scheduling, and contract commitments.

• Develop action plans to anticipate and respond to problems.

• Provide technical leadership to other personnel and assigned teams.

• Assure proper documentation of technical data generated for the assigned projects and/or tasks consistent with Field Services policies and procedures.

• Serve as Operations Center, GE on-site or mobile representative to an assigned customer(s).

• Monitor and communicate project status, business issues, and significant developments.

• Lead or participate in organizational efforts in assigned projects and/or tasks.

• Participate as a presenter or reviewer in technical and program reviews.

• Work with the Project Management, Customer Service, Sales, and/or Regional Field Services teams to achieve complete customer satisfaction in the operations of their projects and units.

• Lead root cause analysis of field and reliability issues using the six-sigma process.

• Analyze the failure and availability statistics of the local installed fleet; use this analysis to assist customer with improving reliability and reducing cost of ownership with assigned products.

• Has the experience or expertise to solve problems.

• Able to develop and execute objectives for self and others.

Qualifications/Requirements

• Bachelors degree in Engineering is preferred.

• Strong oral and written communication skills.

• Strong interpersonal and leadership skills.

• Proven analytical and quality improvement ability.

• Demonstrated proficiency in repair troubleshooting, shop operations, and testing of assigned programs/hardware.

• Ability to make formal presentations to all audiences.

• Able to work with all levels of maintenance, engineering, and management.

• Project management is preferred.

• Demonstrated ability to lead and influence customer and peers.

• Fluent in English and Mandarin.

About Us

GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.com

GE是世界领先的民用、公务和通用飞机喷气及涡桨发动机、部件和集成系统制造商。在全世界范围内，每2秒钟就有一台由GE飞机发动机提供动力的飞机起飞。在中国，GE致力于与中国航空业携手腾飞。GE公司与法国斯奈克玛（赛峰集团）平股合资的CFM国际公司研发的LEAP-1C发动机，被中国商用飞机有限公司选为中国开发的C919大飞机的动力, GE公司的CF34-10A还是中国ARJ21支线飞机的发动机，GE和中航工业集团成立的合资企业昂际航电被选为C919大飞机项目提供新一代航空电子系统。