上海招聘

售后客服
岗位职责：
1.通过电话和在线文字的方式服务客户；
2.受理客户的问题和抱怨，并为客户解决，同时提供优质的体验；
3.记录客户咨询的问题和提供的解决方案；
4.完成上级布置的其他工作。
岗位要求：
1.大专及以上学历，1年左右客服工作经验，应届毕业生优秀者亦可；
2.年龄21-28岁，男女不限；
3.普通话标准，无口音，吐字清晰，喜欢与人沟通交流，思路清晰；
4.学习能力强，能在较短的时间内，学习并掌握公司的新业务内容；
5.配合度高，适应早晚轮班。
工作时间：
早班：9:00-18:30，晚班：12:00-21:00，做五休二（排班）
薪酬福利：
1、薪资结构：基本薪资（3500元）+职级薪资（500-2500+绩效奖金
2、平均工资：目前车险售后客服员工平均工资4K-6K；
3、五险一金，每日下午茶，节日福利，丰富团建活动等，应有尽有。

Samsung, one of South Korea's famous companies, is the name of SamSung group, the largest enterprise group in South Korea, which includes 44 subsidiaries and a number of other corporate bodies. Samsung has grown to be one of the most respected enterprises in the world. It has 429 point 230 thousand employees in 68 countries all over the world, and business involves electronic and financial services. Many fields, such as machinery, chemistry and so on. Founded in 1938, Samsung Group mainly exported dried fish, vegetables and fruits from the Korean Peninsula.
Gradually expanded to sugar, pharmaceutical, textile and other manufacturing industries, and established as a family business. Flags
Samsung Electronics
Samsung Electronics (2)
The company includes: Samsung Electronics, Samsung SDI, Samsung SDS, Samsung electric motor, Samsung Corelle, Samsung network, Samsung fire, Samsung Securities, Samsung products, Samsung heavy industry, Samsung Engineering, Samsung aviation and Samsung Life and so on. The three subsidiaries are selected by Fortune magazine. It is the top 500 enterprise in the world. Samsung Electronics is the largest subsidiary, the second largest mobile phone manufacturer in the world, and the largest electronic company in the world. In 2009, Samsung Electronics occupies the fortieth place among the top 500 enterprises in the world. The world's most respected enterprises ranked fiftieth, Samsung's brand value ranked nineteenth, compared with 2008, another 2 progress. In 2011, the market value of global enterprises amounted to $150 billion.