上海招聘

Job Objective

Enhance T&O overall competency through effective change and demand management to deliver transformational outcomes.

 

 

Principal Responsibilities

• Develop and lead change solutions and demand analysis focusing on successful transformation embedding into the organization.
• Build and sustain trusting relationships with various stakeholders by consistently delivering value add services.
• Facilitate stakeholders through decisions, consultation and influence, and resolve conflicts and disagreement if any.
• Promote a cultural mind-shift as a key success factor in achieving sustainable business outcomes.
• Use customer centric mindset and experience to help confirm change management solutions.
• Analyse demand management and reduce failure demands using data.
• Improve customer and employee experience by standardizing process end to end, reducing manual efforts and deliver staff satisfaction.
• Drive operational efficiency and improve scale through critical project/program delivery.

Education and Relevant Experience

• Minimum bachelor’s degrees and with good oral and written English and Chinese
• 10+ years working experience with at least 5 years of experience related to successful delivery of change management projects, preferably banking.
• Minimum 2 years project and team management experience.
• Strong program and project management skills with successful track record of delivering large projects and programmes in a complex organization.
• Exhibit effective oral and written communication, leadership, project management, and teamwork skills with an ability to interact effectively with different levels of management.
• Be able to cope and bring structure to ambiguous situations and problems, and adopt an agile and flexible approach to work.
• Have the ability to manage time and multiple commitments/projects simultaneously.

Functional / Technical Competencies

• Good analytical skills
• Good project management skills
• Proficient in MS Office, especially on Excel and PowerPoint

星展银行（中国）有限公司（星展中国）是亚洲领先的金融机构星展银行的子公司。星展银行前身为新加坡发展银行，于1993在北京设立驻华办事处，并于2007年5月成为在中国本土注册外资法人银行，是新加坡银行中的***家，也是外资银行中首批之一。自此，星展中国分支行网络和业务高速发展，目前共有12家分行和23家支行，员工人数有1900余人。星展中国的业务重点为企业银行以及财富管理。

    中国是星展银行的重点市场之一。星展中国的产品和服务获国内外媒体、官方机构广泛认可，获《亚洲银行与金融》杂志评为“2017年度中国***现金管理银行”、“2017年度中国***贸易融资银行”；获《环球金融》杂志评为“2016年中国***个人银行（外资）”、“2016年***跨境贸易结算银行（外资）”、“2016年***贸易融资银行（外资）”和“2016年***财资与现金管理银行（外资）”。

生于亚洲，长于亚洲！星展中国将更为进取的开拓中国市场业务，积极促进中国和亚洲经济的发展。因此，我们期待并诚意邀请各类优秀人才加入星展中国。如果你有信心，相信中国和亚洲的经济发展动力，愿意投身于银行业，那么请加入我们，共同迎接新市场的机遇和挑战！

dbs. living, breathing asia！星展银行，带动亚洲思维！