Content Entry & IT Support(职位编号:Content Entry & IT Support)
伊姆普瑞贸易(上海)有限公司
- 公司规模:少于50人
- 公司性质:外资(非欧美)
- 公司行业:计算机硬件 交通/运输/物流
职位信息
- 发布日期:2012-08-31
- 工作地点:上海-浦东新区
- 招聘人数:1
- 工作经验:一年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:网页设计/制作/美工 技术支持/维护经理
职位描述
由于公司人员扩展,需要一位网站编辑人员负责管理和维护公司网站及淘宝店/微博发布。
熟悉Adobe Photoshop操作,能满足3个国家网站的更新及维护。
能熟练运用Windows操作系统,网络管理,软/硬件及基本电脑问题的解决。
必须要有熟练的英语。
任职要求:
? 熟悉互联网行业相关的技术,浏览器,聊天工具,论坛等。
? 能熟练运用网络应用软件,网站内容管理系统。
? 基本HTML和Adobe Photoshop技能
? 熟练微软操作系统,办公应用软件,基本网络知识,电脑硬件,软硬件问题查找及解决
? 熟练的英文水平
最好有以下技能:
? 高级HTML,Classic ASP.Net ASP, Jquery, JS, CSS, 等其他语言
? 高级网络技能
? 高级微软产品知识,SQL, Server O/S
? 了解惠普备件知识
Due to our business growth, a web content support person is required. This job will involve adding and maintaining content on our China based websites including TaoBao/Weibo.
Basic Adobe Photoshop skills to allow editing of images to be used on our websites across all 3 countries.
Knowledge of Windows operating systems, basic networking, software/hardware, fault finding to support local China operations and staff.
Needs good English to allow also maintaining some content on our English language websites and to communicate with staff from AU/NZ.
Willingness to learn and develop skill set.
Skills Required
Good knowledge of internet and associated technologies, browsers, chat programs, forums etc
Using web applications and CMS systems
Basic HTML skills
Basic skills in Adobe Photoshop
Knowledge of Microsoft O/S, Office Apps, Basic Networking, PC hardware, fault finding
Good English skill to communication with AU/NZ staff.
Skills good to have
Advanced HTML, Classic ASP, .Net ASP, Jquery, JS, CSS, and any other web languages
Advanced networking
Advanced Microsoft product knowledge, SQL, Server O/S
Knowledge of HP spare parts would be an advance.
Content Entry & IT Support
Position Overview
IT Support is to provide IT Support to staff, website support to customers and to be a backup for the IT & Facility Manager. Reports to the IT & Facility Manager.
Essential Duties
Checking of E-Commerce sites on a daily basis for any issues
o Notify IT & Facility Manager of any errors within the sites
o Resolve any customer issues
Provide support for staff
o Advanced usage of office applications
o Assist in creating and editing documents
o Answer any advanced queries in regards to systems or applications
o Assist in getting better usage out of current technology
Assisting customers with website issues
o Requires being logged into HUD to receive IT WEB calls
Maintain and order internal use items
o Maintain stock of replacement toners
o Load zero dollar orders for internal use items
o Track and register new hardware in asset register
Maintain company documentation
o Translation of company English documentation into Chinese
Website content
o Maintain China website content
o Take and load photos of spares and accessories
o Ensure part descriptions for toner and inks are kept updated
o Research OEM websites for additional info.
General
Provide staff with assistance and support in using software and hardware including phone system. Provide staff with information and support to best use the technology while making sure they do this in a safe manner to prevent infection by computer viruses, malware and spyware. Assist IT & Facility Manager in diagnosing and rectifying any issues that may arise and suggest ways to prevent this happening in the future. Assist IT & Facility Manager in setting up new hardware such as PC’s, Laptops and Printers. Test and replace failed hardware as required. Assist customers in using our various websites and identify and resolve any issues they may have.
Other Skills/Abilities
· Keyboard skills
· Team Player
· Excellent written and verbal English skills
How to apply:
Clearly state the position you are applying for
Provide resume in English and Chinese
State expected wage before tax
Write clearly your current residential address and your original residence
公司介绍
EMPR Trading Shanghai Limited Company is a wholly owned subsidiary of EMPR Group Holdings Australia. EMPR Shanghai is an authorised Master Parts Reseller (MPR) that supplies genuine HP computer parts, accessories and consumables to all sectors throughout China including government, corporate and home users.
Bringing solutions to our clients is our passion and we are dedicated to providing personalised service and quality products.
EMPR Australia Pty Ltd was recognised in 2010 as being the Top Performing Master Parts Reseller for Genuine HP Replacement Parts within the entire Asia Pacific Region.
EMPR Shanghai uses the latest business systems to provide high quality services to our customers. EMPR Shanghai has integrated SAP Business One into our business structure and we use e-commerce portal solutions to allow customer’s online order flexibility. EMPR Shanghai operates its own Call Centre and has direct links with HP’s Replacement Parts IVR system in Australia and New Zealand.
Our office and warehouse building are located at the Southern end of the South Jin Qiao Processing Area in Pudong, near Hella, Nippon and Sony companies. Transportation is convenient to use the No.2 subway line to Chuan Sha Town and public transport to our office from the No. 2 Subway line is readily available.