上海招聘

Senior International Supply Chain & Procurement Project Manager – MENAI(Middle East North Africa India)

Main Purpose :

• To deliver a COGS for the MENAI business which ensures that the store business model returns in line with our New Market Entry strategy and target store model
• To support the delivery of the MENAI marketing calendar to ensure that we deliver the Global Innovation Calendar in line with the 70/30 global/local operating ratio
• To deliver the International Supply Chain Strategy, including some procurement and management of products within MENAI
• To ensure that MENAI market requirements are fully represented in supply decisions to deliver product and promotional launches into market on time.
• To manage the End to End SC Process on behalf of the Franchise Partners – including Comms and COGs impact 
• To manage International Supply Chain Projects from conception through to operational handover. Projects will range in diversity and complexity including New Market Entries, 3PL Tender management, new Regional Distribution Centre implementation, new product introduction and management of country specific product requirements, minimum order quantities and supply lead times.
• To act as the in-market point of contact for the central procurement team
• Work cross functionally with internal and external stakeholders of all levels, both UK and International, to ensure they are engaged in the relevant change projects as and when required.
• To support the project governance structure by providing data about projects in a timely and coordinated manner.
• Effectively work with 3rd parties (Logistics Providers/Suppliers/Consultants/Software Providers) to ensure the successful delivery of projects.
• To effectively communicate, influence and challenge colleagues at all levels across the UK and international business. 

Main Stakeholders :

• Franchise Partners - MENAI
• Regional Marketing Teams – food, beverage, other
• Global Innovation Teams
• MENAI Hub Team - ops
• Buying, Commercial & Finance
• Information Systems (IS)
• Whitbread Logistics
• Regional and Global 3rd Party Logistics providers
• Global 3rd Party Software providers

Scale & Authority :

Financial   

• Project Budgets

People

• No direct reports
• Matrix Project Teams, up to 10 project reports

Main Responsibility

1. Support the change agenda through effectively managing dedicated International Supply Chain & Procurement projects from conception through to successful conclusion

• Ensure project milestones are met
• Ensure project savings/efficiencies are achieved as per the plan
• Raise any concerns/problems/issues in a timely and coordinated manner

• Conduct stakeholder mapping exercise
• Ensure relationships are built with influential stakeholders in relevant business areas
• Maintain regular touch points with key stakeholders
• Effectively manage contentious decision points through the strength of stakeholder relationships 

• Be the key point of contact in market on country specific requirements for new product launches and supply chain changes
• Undertake local sourcing activity alongside the central procurement team
• Ensure launch timescales and MOQ requirements are fully considered in all project plans

Product availability improves, products are  launches on time, country specific requirements are fully understood and  products are sourced locally to meet country specific needs or where products  from other markets are not suitable

• Project Charters
• Risk Maps
• Decision logs
• Dependencies
• Budget/Capital requests
• Benefits tracker

The Senior Project Manager is  fully aware of what their project is trying to achieve, what decisions  have/haven’t been made, who the project impacts and what the costs/benefits  will be.  All Project Management  documents are completed and updated on a regular basis

• Information is provided in a timely manner to the Head of International Supply Chain for the Programme Steering Group as and when required
• Cross functional Project level working groups to be set up as required

All relevant business areas are consulted in key decisions, and all relevant parties have the opportunity to feed in to projects at the relevant points in the process

6. Performance Management documentation needs completing, and the Senior Project Manager needs to play an active role in the team

• Attend regular 1-2-1’s
• Attend Team Meetings (Periodically)
• Complete performance management documentation
• Attend 6 monthly performance reviews

The Senior Project Manager is  aware of their expected contribution to the business and how they are  performing against it.  They also play an  active part in the broader team through attending and contributing in the  relevant meetings and touch points

• Keep up-to-date with competitor developments through industry press/store visits/3rd parties
• Keep up-to-date with latest Supply Chain developments through industry press/sources/3rd parties and conference attendance

• Ensure that any project hypothesis is backed up with the relevant data where possible
• Ensure all team members have the relevant skills to manipulate/analyse large data sets to support the Project Management Process
• Ensure that any conclusions driven by data are signed off by the relevant owners, e.g. Finance, Commercial           

• Ensure that all communications to the wider business are fit for purpose and are suitable for the intended audience
• Ensure that all communications are consistent in their structure, look and feel to ensure continuity across the wider Programme 

Communications need to be effective and to the  point.  All communications written by the  team will be suitable for their target audience, and will be presented in a  clear and consistent format.        

• COGs in line with Store business model for new markets
• On time product launch and product availability in markets
• Marketing Calendar delivered in line with 70/30 ratio
• Savings versus budget (for dedicated Projects)
• Performance improvements versus budget (for dedicated Projects)
• Franchise Partner Satisfaction
• PDP Feedback
• Your Say

Knowledge                                 

Essential :

• International Supply Chain Operations – particularly an understanding of MENAI or SEA regional tarriffs
• International Supply Chain Project Management
• International Trade & Customs
• Supply Chain Optimisation
• Project Management principles
• Procurement process

Desirable :

• Retail operations
• Food Service Logistics

Skills                        

Essential :

• Data analytics and Data interpretation (Excel/Access)
• Relationship Management particularly with different cultures – MENAI and SEA relevance
• Supplier Management
• Franchise Management (Operating in a Franchise business)
• Written communication skills (Word/Powerpoint)
• Negotiation skills

Desirable :

• Lean/Six Sigma
• Advanced Excel/Access/Powerpoint
• ERP and WMS/TMS knowledge

Experience                        

Essential :

• Supplier Management
• Relationship Management
• Project Management and Implementation

            

Desirable :

• Experience of working with International Consultants
• Experience of working in Food Service in an international environment
• Experience of working with Suppliers/3rd Parties on Change Projects which are cross border or region

                                                    

COSTA COFFEE的故事起源于1971年，当时两名意大利兄弟Sergio和Bruno来到伦敦，他们渴望让美味的咖啡成为伦敦人日常生活的一部分。1981年，COSTA兄弟在伦敦的沃克斯豪尔桥路开设了***家咖啡店。从这里开始，COSTA COFFEE足迹遍布伦敦、英国乃至全球。目前，COSTA COFFEE在全球32个市场拥有3800多家门店，8000多台自助咖啡机，并在英国有3000多家酒店餐饮渠道合作伙伴。
咖世家咖啡在中国的足迹始于2006年上海的***家门店。如今，在中国，咖世家咖啡共有超过500家门店和几千名全职及非全职员工，共同致力于带给中国市场最棒的咖啡体验。2019年，咖世家咖啡加入了可口可乐的大家庭，我们期待着在未来能够让更多的消费者有更多的机会体验到来自咖世家的优质咖啡。
在咖世家咖啡，我们是这样一个真诚而温暖的团队，拥有对咖啡执着的热情，渴望为我们的顾客、社区和伙伴创造美好的体验，充满信任的环境使我们志向远大、敢为先行，与公司共成长。在快速发展的经济环境下，我们鼓励大胆的变革和勇敢的合作, 将新的想法付诸实践!
欢迎加入咖世家咖啡, 开启非凡职业之旅！

The Costa Coffee story began back in 1971, when two Italian brothers – Sergio and Bruno – arrived in London with a burning desire to make great tasting coffee a part of everyday life. In 1981 they opened the first coffee shop in the heart of London, from here the Costa family continued to expand across London, the UK and eventually the globe. There are now over 3,800 Costa Coffee shops in 32 markets, 8,000 express machines worldwide and over 3,000 Proud to serve partnerships in the UK.
Costa Coffee started its footprint in China in 2006 when the first Costa store was opened in Shanghai. Now there are over 500 Costa stores across China with several thousand Costa employees and partners dedicating to inspiring China to love great coffee. As Costa Coffee joined the big Coca-Cola family in 2019, we expect to grow into a coffee company serving great quality coffee to more people and more often.
At Costa, you’re part of a genuine and warm team that shares a passion for our coffee, and a desire to deliver great experiences to our customers, our communities and to our people. An environment of trust enables us to be bold in our aspiration and courageous in our actions to grow ourselves and our business. We‘re always asking how we can do better in our fast-paced and growing business and empowered to bring forward new ideas blended with a courageous collaborative spirit and bold transformative action.
Welcome to Join COSTA COFFEE & Start an Exceptional Adventure!