Customer Service
上海惠亚电子有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:通信/电信/网络设备 机械/设备/重工
职位信息
- 发布日期:2012-11-09
- 工作地点:上海-嘉定区
- 招聘人数:1
- 工作经验:二年以上
- 学历要求:本科
- 语言要求:英语精通
其它良好 - 职位类别:客服专员/助理(非技术)
职位描述
Main Responsibility:
Daily operation of Customer orders&forecast processing ,ensure no delay in responding to customer request/inquiry
Cross-functional coordination to ensure smooth order processing
Price quotations administration
Follow up shipment, A/R tracking and credit limit control
Handling RMA/RO returns and solve customer complaints
Maintain data and documents for reporting & business analysis
On time delivery performance review
Conduct annual customer satisfaction survey and continuously improve customer satisfaction
Communicate with other related departments to provide best service to customers in their needs
Requirements:
University degree
2-3 year's customer service experience, manufacturing plant experience will be preferred
Good knowledge of order management and MRP system
Fluency in both spoken and written English(Above CET6)
Problem solving capability
Familiar with Microsoft Office Applications
Open minded and good communication skills
Team work conscious
Daily operation of Customer orders&forecast processing ,ensure no delay in responding to customer request/inquiry
Cross-functional coordination to ensure smooth order processing
Price quotations administration
Follow up shipment, A/R tracking and credit limit control
Handling RMA/RO returns and solve customer complaints
Maintain data and documents for reporting & business analysis
On time delivery performance review
Conduct annual customer satisfaction survey and continuously improve customer satisfaction
Communicate with other related departments to provide best service to customers in their needs
Requirements:
University degree
2-3 year's customer service experience, manufacturing plant experience will be preferred
Good knowledge of order management and MRP system
Fluency in both spoken and written English(Above CET6)
Problem solving capability
Familiar with Microsoft Office Applications
Open minded and good communication skills
Team work conscious
公司介绍
Visasystems(上海惠亚电子有限公司)is a worldwide independent provider of electronics manufacturing services. Our capabilities cover a wide spectrum of services ranging from design, production and assembly of electronic devices to testing and after sale support with a primary focus on the telecommunication and electronics manufacturing services market.
上海惠亚电子有限公司是一家全球性的独立电子制造服务供应商。我们的实力涵盖了包括设计制造和装配测试电子设备以及主要集中在电信和电子制造服务市场的售后支持在内的广泛服务领域。
Viasystems operates 34 manufacturing facilities located in the United States, Canada, Mexico, the United Kingdom, Ireland, the Netherlands, France, Italy and China. These facilities are strategically located to take advantage of the low-cost manufacturing environments and to better serve the needs of customers.
惠亚集团管理着分布在美国,加拿大,墨西哥,英国,爱尔兰,荷兰,法国,意大利和中国34家制造企业。这些制造企业的战略性分布是为了获得低成本的制造环境以更好地服务客户的需求。
Interested candidates please send in four weeks English and Chinese resume with expected salary recent photo, ID copy and all your Dipoma and Certificate to us with applied position marked on envelop or e-mail to us with word attached file.
上海惠亚电子有限公司是一家全球性的独立电子制造服务供应商。我们的实力涵盖了包括设计制造和装配测试电子设备以及主要集中在电信和电子制造服务市场的售后支持在内的广泛服务领域。
Viasystems operates 34 manufacturing facilities located in the United States, Canada, Mexico, the United Kingdom, Ireland, the Netherlands, France, Italy and China. These facilities are strategically located to take advantage of the low-cost manufacturing environments and to better serve the needs of customers.
惠亚集团管理着分布在美国,加拿大,墨西哥,英国,爱尔兰,荷兰,法国,意大利和中国34家制造企业。这些制造企业的战略性分布是为了获得低成本的制造环境以更好地服务客户的需求。
Interested candidates please send in four weeks English and Chinese resume with expected salary recent photo, ID copy and all your Dipoma and Certificate to us with applied position marked on envelop or e-mail to us with word attached file.
联系方式
- 公司地址:上海市嘉定区南翔镇西开发区惠亚路188号
- 邮政编码:201802
- 联系人:HR