上海招聘

Job Description:

1. OP backend include 24/7 team, TKT team, Visa, Rail and QC (reporting & Control) Team.

2. Ensure each team to implement SOP and obey company policy and procedure strictly.

3. Responsible for handling backend complaints and strictly follow OP complaint procedure and log in feedback share folder.

4. Recruitment (involve new staff interview)/help new staff to work in new position with complete handover and give TC performance appraisal after probation.

5. Obey the work managed by line manager and coordinate the work closely with OP front desk, Concierge, Group team and BJ, GZ OP team.

6. Involved in the implementation of the new customers, pre-maintenance and new projects

7. Arrange team leader meeting and staff training frequently and log the meeting minutes and report the problems and improvement to line manager.

Requirements:

1. 7 years or above working experience in travel industry and 5 years working experience in TMC as well.

2. Operation manager or assistant operation manager role is a must in previous experience.

3. Qualification in business travel, such as IATA international certificate.

4. Call center, implant, ticketing and 24/7 urgent service background are preferred.

5. Strong implementation skill, good abilities for all of internal coordination, problem solving and management.

6. Implement and follow company policy and procedure with strictness as requests.

7. Fluent English skill with both verbal and written.

HRG中国（注册名称：上海锦江国际HRG商务旅行有限公司;前身为上海锦江国际BTI商务旅行有限公司）是中国首家外方控股的商务旅行合资企业。外方HRG是全球最大的商务管理跨国公司之一,在全世界100个国家拥有3000多个办事机构。中方锦江国际是全国最大的酒店/旅行社集团之一。HRG中国运用领先的现代旅行管理技术和技能，通过HRG在全球和锦江国际在全国的网络，为公司差旅活动在全球范围内提供全方位的服务。业务范围包括差旅活动安排、差旅信息管理和差旅活动整合。
请登录 www.hrgworldwide.com/cn 了解有关HRG公司的详情
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