上海招聘

PROJECT QUALITY DIRECTOR

Leads the Project Quality function for a Global Line of Business (LOB) to drive improvement cross-functionally for products, software, services and solutions to enhance the customer experience.

Reports to the CS&Q Vice-President of the LOB; collaborates with the Schneider Quality network and other functional leadership; advocates for the customer and leads a multi-cultural global team.

Primary role is to lead and develop an effective global team of engineering professionals to identify, analyze and permanently resolve product, software, services and solutions issues that negatively affect the customer while exemplifying a high degree of leadership and integrity.

Interact openly and communicate effectively with corporate executives and leaders in all company functions internally and externally with customers, end-users, partners, distribution channels, suppliers and vendors.

Recognize when to take a position in alignment with customer loyalty and business perspectives. The position is very critical in our pursuit to only sale products which are safe, reliable and meet or exceed customer expectations

ESSENTIAL FUNCTIONS:

Leadership: Provide global leadership for quality initiatives, quality process and leads by example. Accountable for a global team of engineers to gather, analyze and prioritize customer experience feedback for integration into Offer Creation Process (OCP).

Ensure that lessons learnt from field experience are incorporated in the new designs and drive the continual improvement of offer quality

Ensure the new offer development from concept to manufacture follows PMP (Project Management Procedure), in conjunction with Program Manager and Project Technical Lead. Validate the Critical deliverables are met on Project Management Process (PMP) projects to develop risk mitigation plan in collaboration with engineering, manufacturing and other internal and external resources as necessary. Perform as a quality gate keeper, challenge and has a veto right at stage gate reviews

Ensure proper project risk analysis and mitigation plan are implemented: Mission Profile,  AFMEA / DFMEA / PFMEA (Application/Design/process Failure Modes and Effects Analysis), FTA (Fault Tree Analysis), WCA (Worst Case Analysis), PPEP(Part Product Evaluation Plan) and ECOs (Engineering Change Orders) activities along with the program team. Ensure execution of PMP & PEP steps impacting Customer Experience.

Work collaboratively with the Quality Network to improve business process that impacts Offer Quality.

Set Strategy and Standards: develop & implement global LOB Project Quality strategy and direction, set standards and metrics for field quality and customer satisfaction for new released Offers, products, software, services and solutions.

Set team objectives for Continuous Improvement speed, permanence, and productivity.

Accountable for ability of the team to gather, analyze and prioritize customer experience feedback for integration in to New Product Development cycles.

Resource Management: Responsible for the planning of global Project Quality resources; allocate resources to quality and projects according to skill, career interests and availability.

Provide continually maturing resources to the Project Quality function by assessing team performance, providing feedback, conducting Performance Evaluations, providing training opportunities.

May need to work with external resources and functions beyond the technical areas to provide effective results.

QUALIFICATIONS

EDUCATION and EXPERIENCE:

BS in a technical discipline, MS or MBA preferred with 10-year experience managing a global team. 5-year experience managing quality process and projects; 5-year experience in electronics manufacturing company

KNOWLEDGE AND SKILLS:

Highly analytic; ability lead a global team as well as to lead through influence with a global mindset; demonstrated ability for effective decision making in a dynamic environment; ability to interact at the customer and executive levels; multicultural skills

Customer centric, Open to difference, Ready to question status quo, Passionate, Straightforward and Effective. Able to thrive in a dynamic and fast-paced environment.

Demonstrated capability to handle multiple tasks and assignments simultaneously; Excellent team player and enjoys working with cross-functional team on common goals

Strong English written and verbal communication skills, another language is a plus.

Project Management Process (PMP); Product Evolution and New Product Development Processes;

Field Failure Rate (FFR) / KPI's; Technical Expert assessment (TEX), Return for Technical Repair (RTR) procedures; Critical Issue Process; Offer Safety process

Knowledge in Quality and Statistical tools and techniques: SPC (statistical process Control); Cause – Effect diagram (Fishbone or Ishikawa diagram), 5 why's; Pareto analysis; 5W2H (Who, What, When, Where, Why, How, How much), Brainstorming; Affinity diagram. Problem solving methods to avoid recurrence (8D); DOE; Preferably experienced in effectively driving Design for Quality and Reliability activities like- DFMEA, FTA, MTBF prediction, Design margin check, Useful Life Analysis etc.

现今世界，能源问题已成为制约经济高速发展和环境保护的核心因素，施耐德电气一直致力于改善客户在电力领域的绩效和日常生活水平。作为能源优化领域的世界领先企业，施耐德电气集团业务包括5大市场：能源和基础设施、工业、数据中心和网络、楼宇以及住宅等领域提供产品和服务。

凭借其独特的产品系列，施耐德电气开发了全系列的集成化、智能型和通讯型的解决方案，使供电更安全、可靠，全面实现自动化，节能增效作用更加明显，建筑物内的舒适度和通信也获得了有效的管理。
依靠全球超过100,000名员工的参与，施耐德电气将帮助人类最充分地利用他们的能源。

数字施耐德电气
■2007年销售额达到170亿欧元
■在106个国家拥有超过105,000名员工
■通过销售合作伙伴，解决方案行销于190个国家
■在25个国家有超过7000 名研发人员
■有200多个贴近客户的工业基地

对客户业绩的贡献
施耐德电气在创新、质量和效率方面有着宏伟的战略，同时积极开展合作和并购业务以拓宽自己的产业阵容。施耐德电气在使电力应用更为安全和便捷的同时，以更全面、有效的解决方案系列服务于市场需求，并开发定制增值服务。
优秀的员工是这一战略的根基，他们构成了一支热衷开拓、锐意进取的团队。我们还提供所有级别的在岗培训，能够根据技术和客户需求的变化来拓展和调整员工的技能。

全球领导者的专业实力，本地合作伙伴式的服务
目前，施耐德电气在100多个国家开展业务，我们的产品和服务遍布世界各地，符合各国的标准和规范。

我们每年将销售额的5%投入研发。遍布世界的6,500名研发团队成员一直致力于为用户提供更多的价值。智能电力技术已在施耐德电气成为现实，而我们还在不断地创新，以优化其应用，其中已经包括嵌入式智能、无线网络、VDI解决方案以及因特网控制和监测。

由于我们的生态设计、生态生产和生态增效流程，我们有91%的生产和物流基地获得了ISO 14001认证。我们的解决方案可以满足最苛刻的安全性、可靠性、能效及环境要求。我们帮助客户以更少的能源和原材料消耗来实现更大量、更有效的生产。我们还提供设备全寿命期技术支持。

我们的目标
利用以下条件，成为全方位解决方案和服务的领先提供商：
■我们对客户应用的深入了解。
■市场上最为全面的产品、软件和服务阵容，而且可以最简便地进行组合以形成有效的体系结构。
■专注于客户满意度、创新和承诺的企业文化。