上海 [切换城市] 上海招聘上海客服及技术支持招聘上海售前/售后技术支持工程师招聘

售后服务工程师

上海威柯空调设备有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:机械/设备/重工

职位信息

  • 发布日期:2012-11-09
  • 工作地点:上海-闵行区
  • 招聘人数:1
  • 工作经验:五年以上
  • 学历要求:本科
  • 语言要求:英语良好
  • 职位类别:售前/售后技术支持工程师  

职位描述

岗位职责:

1.诊断修复客户空调设备设施系统故障,处理突发事件,确保设备设施按时按质运行,维护客户工作生产环境达到标准安全生产工作模式。

2.抵达和离开工作现场前通知客户。经常联系客户,了解运作问题。确保客户了解项目服务原理和显著问题,推荐系统改进方案。

3.提供客户系统操作培训,协调公司、客户和供应商之间的关系。

4.管理、协调并培训服务商,提升服务商的整体服务质量和水平。包括培训经验较少的维修技术员,提升他们不同角色的工作能力,

5.完成工作文档,如完工证明、客户培训表、培训证明和购货清单。


6.积极参加培训,不断提升自我技术水平。


7.按标准工作流程规范操作,保证施工安全。


8.协助销售团队做好现场勘查和产品装配期间的协调和准备工作。


9.公司安排的其他工作。


任职要求:


1. 制冷、机械、电子或暖通相关专业大专或本科以上学历,具备一定的英文读写能力。


2. 两年以上相关现场维修服务经验,具备相关专业资格(如电工证、制冷证、焊工证等)优先。

3. 吃苦耐劳,对技术工作充满热情,学习能力及动手能力强。

4. 拥有一线问题诊断和解决能力。


5. 工作积极主动,良好的沟通技能和适应能力,良好的团队合作能力。

公司介绍

Welcome to VTS

VTS Group is a leading supplier of air handling units and heating equipment.
We offer innovative products at competitive price, giving customers the guarantee of a quick return on investment. Due to continuous cooperation with leading architectural offices, functionality of VTS products reflects the actual market demand, and their quality meets the expectations of the most demanding users. VTS dialogue with architects lets you confidently outline the direction of industry development, be a step further in an innovative approch to HVAC sector. VTS is a reliable company. Its best recommendations are many years of experience and the confidence of thousands of customers around the world.

What makes us different?

VTS is an international, dynamically developing company. Its basis is a team of Employees - professionals, who thanks to their passion, ambition and hard work build a strong and stable organization. To potential employees, we offer an interesting, challenging work in a modern global corporation, giving extensive opportunities for professional development.
It is a company for those, who want to constantly develop, for whom nothing is impossible, for whom there are no good things, but just the best ones. At VTS we do not reconstruct - we create, we set directions of action, we are always one step ahead, making the competition blush with shame. We are looking for flexible people, who feel good in a very dynamic environment. This dynamics, which is the foundation of our business, allows us to climb the heights, to be in places that others only dream about. We never stop. Despite the fact that we are the best, we want to be even better.

Why is it worth joining us?

In addition to the opportunity to spread your wings, learn about the world, contribute to creating the power of the company, we offer you:
- you can work with the best HVAC experts;
- you have an opportunity to travel the whole world. We have branches in 40 countries;
- we work in one of the most modern office building;
- we offer you a package of internal training, so that you know what's going on;
- we look after your health, offering you package of private medical care;
......and about sound mind in a sound body, co-funding of the sport-card.

We bet on the best ones, so joining our company, you will have to prove that you match our team - that you are an expert or have the potential to become an expert. That work is a continuing challenge for you, that you do not rest on your laurels, and constantly develop. Because thanks to you, your experience and ideas, the company is developing.
In no other company, you'll learn as much as at VTS. 2 years of working for us is like 10 years of working for another company. In addition, every day you can see the international spirit - one day you have luch with a colleague from China, another day you have a video conference with a colleague from the United States, and the third day you sned an e-mail to employees in Dubai.
VTS is not only an employer, it is a showpiece of professionalism, responsibility and work culture. It is a guarantee of professional development and investment in people, who in return bring involvement, hard work and loyalty.

To join us

- see who we are looking for.
- send the application documents(including the clause concerning the personal data processing).
- wait for our response(we will call, if you meet the requirements for the position).
- come to us for delicious coffee......
- ...maybe we will invite you for another coffee.
- smile, take a deep breath and start your work full of challenges!

联系方式

  • Email:hr@vtsgroup.com
  • 公司地址:上班地址:上海市浦东新区新场镇坦仁路58弄28号