上海招聘

Key Responsibilities:

 

●       Work closely with coordinatior for the request, order, complaint and coordinate with internal team.

●       Support sales team with required documents, logistic information and other issues.

●       Regularly discuss and analyze sales forecast with customers to establish good communication and cooperation.

●       Follow up the problems in purchase order processing to meet customer requirement.

●       Follow up the customer complaints, properly handle the problems and deal with customer.

●       Handle internal daily routine works In ERP (Quotation, samples, Purchase order input, inventory check, maintenance, picking list,customer payment collection and financial reconciliation).

●       Ensure timely and qualified response to related internal and external inquiries.

●       Be available on the phone and mail during general business hours.

●       Maintains documentation and material in support and evidence of the above objects.

●       Be prepared to assist other members of the organization as required or requested.

 

Skills, Experience & Knowledge:

 

●       Bachelor degree or above with typically 1-2 years experience in customer service.

●       Fluency oral and written English skill.

●       Good communication skill.

●       Enthusiastic, passionate and responsible for work.

●       Ability to work under intense pressure  and complex environment.

●       With learning ability, executive ability, and understanding ability.

 

Key Competencies:

●       Customer focus

●       Time management

●       Positive 'can do' attitude towards problem solving

●       Listening

●       Informing

●       Strong team player, open minded

  

Neoperl集团是一家德国-瑞士联合企业，为水暖行业提供与饮用水相关的创新解决方案。我们的产品可以帮助客户塑造水形之美，恒定水流、调节流量，并且有效保护饮用水。
Neoperl是国际性的企业，在全球 17 个国家拥有1700多名员工。集团在德国的米尔海姆和瑞士的巴塞尔雷纳克均设有办公总部。研发中心位于米尔海姆。集团在欧洲、亚洲和美国共有十二大生产基地，它们与遍布世界主流市场的分销公司一并形成了广泛的物流基础。
我们向世界各地的水龙头生产商提供系列丰富多样的产品，包括：起泡器、流量调节器、止回阀、连接软管、沐浴软管、厨房抽出式软管、分水器等等。