上海招聘

Please send your English resume when you apply for the position. 请在申请该职位时发送您的英文版简历。

After you have finished applying for the position on 51job, please also apply for it on the website below:

您在前程无忧网上申请完该职位后，请点击以下网址也申请一遍：

https://career2.successfactors.eu/sfcareer/jobreqcareer?jobId=73645&company=GENOPT&username= 

A. Investigating complaints on all products sold by GrandVision, with focus on frames and sunglasses.

B. Ensuring complaints investigations are adequately documented and escalated.

C. Ensuring global procedures for complaints handling are followed during complaints investigations.

D. Performing hands-on tests on products.

E. Ensuring post-market product quality.

F. Ensuring QARA KPIs are achieved.

G. Supporting the QARA team when and where required, for example in performing glazeability tests.

H. Follow up with supplier (SCAR)

The role is based in Shanghai, China. However, international travel may be required.

任职资格：

Key skills, knowledge and experience

    

The ideal candidate shall:

    

• Be able to interpret regulations.
• Have previous experience in a similar role in a regulated industry (preferably medical device or pharmaceutical).
• Be willing to take on board new challenges with enthusiasm and professionality.
• Be fully proficient in English and Chinese, particularly written, and Microsoft Office.
• Knowledge of EU 2017/745, 93/42/EEC, ISO 9001, ISO 13485 and 21 CFR 820 is preferred, but not essential.

Required qualifications/level of education

• The ideal candidate should have experience in eye-care products (mostly contact lenses and frames/sunglasses).

• An academic degree in a related discipline, or an internationally recognized qualification as an optician is required.

Core competencies/ Personal attributes

• Strong but fair and data-driven personality.
• Ability to prioritize workload.
• Willingness to work hands-on with procedures and records.
• Ability to distill information and take agreed decisions when dealing with conflicting stakeholders.

• Strong planning, problem analysis and resolution, and organizational skills.

• Detect deviations from intended workflows and processes, with exceptional attention to details.

• Learn quickly and effectively, approaching new challenges by taking initiative.

• Scope, manage and prioritize multiple small projects simultaneously.

• Effectively present information to others, including senior management of GrandVision and its subsidiaries.

• Communicate clearly with all areas of the business and maintain inter and intra departmental relationships.

• Team-oriented with strong leadership and interpersonal skills.

• Able to effectively adapt to change (environment, requirements, roles, objectives).

• Demonstrated leadership and change management ability.

GrandVision为欧洲HAL投资集团下属机构，成立于1996年 。在全球运营超过5,000间店铺，为欧洲最大眼镜连锁零售集团 ，业务范围覆盖47个国家（国际零售集团排名第15）。

GrandVision在全球有超过20,000名员工 ，年销售额超过40亿美元 。作为一个国际领先的眼镜零售商，经营着多元化的品牌。GrandVision总部坐落于荷兰阿姆斯特丹的史基浦机场——一个理想的国际港口，支持一个快速扩张的国际化集团的有效管理。

光唯尚眼镜商贸（中国）有限公司是GrandVision在中国成立的全资公司。现因业务发展需要，诚聘各类优秀人才加盟公司。

公司将提供具有竞争力的薪资及优厚的福利待遇，以及广阔的职业发展空间。

公司主页：https://www.grandvision.com/