Customer Support Engineer
德尔福科技-内燃机系统与部件业务部-上海研发中心
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:汽车
职位信息
- 发布日期:2019-06-19
- 工作地点:上海-浦东新区
- 招聘人数:1人
- 工作经验:无工作经验
- 学历要求:本科
- 职位月薪:1-1.5万/月
- 职位类别:售前/售后技术支持工程师 故障分析工程师
职位描述
Qualifications:
·
Carry out failure diagnosis on-site and giving suggestion to maintain
diesel system. Issue failure analysis report. Recording failure issue.
·
Taking the lead for cross functional team to support all customer field
issues after production (difficult failure cases).
·
Hotline technical support including dealer's visit to investigate issues
or customer complains related with Diesel EMS system.
·
Assist /organize cross functional meetings to push for the resolution of
any field quality issues or customer complains.
·
Giving training for OEM &OES. Including preparation training
material and distribute, sharing lesson learned.
relating tools to improve failure resolution.
Responsibilities:
·
University degree in Automotive Engineering
and related field 3 years working experience in automotive engineering or in
automotive related products (Diesel CR preferred).
·
Knowledge and working experience on engine
EMS system is required.
·
On-hands knowledge on engine or CR system is
preferred.
·
Effective analytic skills for problem solving
and decision making.
·
Good communication skills and high level of
interpersonal skills to work effectively with others.
·
Computer knowledge (MS Office software is
requirement).
·
Able to communicate in English both verbal
and written
·
travel is required when needed
·
Initiative and customer oriented.
license is preferred.
职能类别: 售前/售后技术支持工程师 故障分析工程师
公司介绍
德尔福科技是全球领先的汽车系统供应商,专注于通过内燃技术、软件和控制、以及电气化来为汽车提供更加先进的推进系统。
联系方式
- 公司地址:地址:span外高桥保税区德林路118号