上海 [切换城市] 上海招聘上海客服及技术支持招聘上海售前/售后技术支持工程师招聘

Customer Support Engineer

德尔福科技-内燃机系统与部件业务部-上海研发中心

  • 公司规模:1000-5000人
  • 公司性质:外资(欧美)
  • 公司行业:汽车

职位信息

  • 发布日期:2019-06-19
  • 工作地点:上海-浦东新区
  • 招聘人数:1人
  • 工作经验:无工作经验
  • 学历要求:本科
  • 职位月薪:1-1.5万/月
  • 职位类别:售前/售后技术支持工程师  故障分析工程师

职位描述

Qualifications:


·
Carry out failure diagnosis on-site and giving suggestion to maintain
diesel system. Issue failure analysis report. Recording failure issue.

·
Taking the lead for cross functional team to support all customer field
issues after production (difficult failure cases).

·
Hotline technical support including dealer's visit to investigate issues
or customer complains related with Diesel EMS system.

·
Assist /organize cross functional meetings to push for the resolution of
any field quality issues or customer complains.

·
Giving training for OEM &OES. Including preparation training
material and distribute, sharing lesson learned.

Prepare
relating tools to improve failure resolution.


Responsibilities:


·
University degree in Automotive Engineering
and related field 3 years working experience in automotive engineering or in
automotive related products (Diesel CR preferred).

·
Knowledge and working experience on engine
EMS system is required.

·
On-hands knowledge on engine or CR system is
preferred.

·
Effective analytic skills for problem solving
and decision making.

·
Good communication skills and high level of
interpersonal skills to work effectively with others.

·
Computer knowledge (MS Office software is
requirement).

·
Able to communicate in English both verbal
and written

·
travel is required when needed

·
Initiative and customer oriented.

Driver
license is preferred.


公司介绍

世界五百强

德尔福科技是全球领先的汽车系统供应商,专注于通过内燃技术、软件和控制、以及电气化来为汽车提供更加先进的推进系统。

联系方式

  • 公司地址:地址:span外高桥保税区德林路118号