上海招聘

Purposes/Key Objectives

• Focuses strongly on output of the technical service team: quality & quantity by supporting the targets set by the regional sales plan. Manages workload of the team members, clearly defining the roles and responsibilities of his/her team members
• Develops and manages a regional strategy for technical services through development of a regional plan. After approval, executes this plan by effective management of the interfaces of business, technical sales, and technical service.
• Contributes to a worldwide product development plan. Holds responsibility for new product market introductions within the region in close cooperation and coordination with peers in other regions.
• Co-develops market introduction packages from commercial experiences with our products, promotion material, technical papers.
• Is responsible for the development, storage and dissipation of technical service knowledge and tools together with peers in other regions.
• Manages the technical service and subject matter expert team of the region
• Guardian of Technical Excellence for CFT (standardized versus customized offerings; unit monitoring, catalyst performance test-run, troubleshooting, CFT startup activities, CFT loading supervision (own employees as well as 3rd parties).
• Ensures his team applies Challenger Selling techniques, tools and learnings to successfully have our value propositions accepted by our customers.  
• Develops and provides CFT training programs for technical service and sales.
• Develops dedicated and specialized knowledge in the fields of CFT: gasoline HDS, ULSD, diesel upgrading and dewaxing, diesel and VGO hydrocracking, and resid hydroprocessing.
• Steers and controls CFT customer service projects for the region.
• Supports Technical Sales in key accounts across sales teams at the technical level and the associated R&D centers.
• Is involved in defining product specifications and qualifications with R&D and production.
• Establishes and maintains personal technical leadership at industry meetings.

The Technical Service (TS) Manager activities consist of three major parts:

1.      Managing the Technical Service team

• Ensure that while transitioning to new commercial organization, tasks/responsibilities not being followed up are brought to management attention
• Explain and monitor the defined tasks and responsibilities to the team members
• Ensure workload is properly divided amongst team members
• Hold frequent discussions with employees to evaluate tasks and responsibilities in relation to workload and customer coverage in line with sales plan
• Validating technical proposals.
• In specific cases, assist in arranging testwork at the Albemarle laboratories prior to an inquiry.

2.      Supporting the Technical Sales team by:

• Introducing new products to the customer
• Giving recommendations to the customer on the application of our catalysts
• Drive process of team members making value propositions, coach and mentor his technical service team to apply challenger selling techniques like reframing, tailoring, constructive tension and commercial teaching
• Building up a good relation with key people within the customer organization.

3.      Coach Technical Service team in:

• Preparing Technical Proposal for all segments of CFT,
• Organizing catalyst performance test-run,
• Monitoring the CFT catalyst performance,
• Unit troubleshooting for CFT,
• Assist arranging analyses on spent catalysts, feedstocks and/or products, etc.
• CFT unit start up
• CFT loading supervision
• Get feedback on modeling tools used to the modeling team

Qualifications

Albemarle Corporation, headquartered in Charlotte, North Carolina, is a premier specialty chemicals company with leading positions in attractive end markets around the world. With a broad customer reach and diverse end markets, Albemarle develops, manufactures and markets technologically advanced and high value added products, including lithium and lithium compounds, bromine and derivatives and catalysts used in a wide range of applications including consumer electronics, flame retardants, metal processing, plastics, contemporary and alternative transportation vehicles, refining, pharmaceuticals, agriculture, construction and custom chemistry services.
Albemarle is focused on delivering differentiated, performance-based technologies that deliver innovative and sustainable solutions to its customers. The Company employs approximately 5,400 people and serves customers in approximately 100 countries.
Albemarle is a global supplier of specialty chemicals that benefit the world in which we all live. As a neighbor to the world, we also feel it is our responsibility to address diverse social and environmental issues, and we are committed to improving our ability to make a positive contribution to society at large.
In China, Albemarle has offices or plants in Beijing, Sichuan, Jiangxi , Dalian, Shandong, and Shanghai is the headquarter of Asia Pacific area. In Dalian, there is a shared service center.