预订员文员/预定主管
上海兴荣酒店管理有限公司
- 公司规模:150-500人
- 公司性质:民营公司
- 公司行业:酒店/旅游
职位信息
- 发布日期:2019-05-26
- 工作地点:上海-浦东新区
- 招聘人数:2人
- 工作经验:无工作经验
- 学历要求:招2人
- 语言要求:不限
- 职位月薪:3.8-4.8千/月
- 职位类别:预定部主管 预定员
职位描述
1. Receives, processes, and confirms guest room reservation made by/for clients either by phone, fax, in person, or through the Internet.
接受、处理和确认所有通过电话、传真、因特网或其他订房渠道发来的订房需求。
2. Prepares and files reservation slips according to established procedures, ensuring that all pertinent information have been recorded; periodically inspects to ensure that additional details, changes and messages for guests have been noted.
根据操作规程,对预订单进行整理和归档。确保所有相关资料记录在案。定期检查以保证客人的额外资料、信息更改和消息的记录的正确性。
3. Maintains file of no-show and cancellation report; tallies FIT bookings received during the day.
维护整理未抵店客人的报告,预订取消报告,记录当日的散客订房数量。
4. Provides confirmation letter for all requested reservations received .
对于所有的订房提供确认信。
5. Attends to inquiries, complaints and requests regarding reservations.
处理有关订房的咨询、投诉和需求。
公司介绍
温德姆国际酒店集团,是世界上***的酒店管理集团,在66个国家拥有7,100多家酒店和700,000间客房,旗下拥有包括温德姆在内的十余个品牌。目前,它在中国共有各种品牌酒店184家,其中温德姆酒店及度假村品牌是集团内高端和豪华品牌,管理五星级酒店。
诚邀有志之仕加入!
Located along bustling Pudong Avenue, only minutes away from the financial hub of Shanghai, the Shanghai New International Expo Centre and with easy access to modern expressways leading to both domestic and international airports make the Wyndham Grand Plaza Royale Shanghai the perfect destination for business and pleasure. Standing at an impressive 140 metres high and towering over the famous Yangpu Bridge, the world's fourth largest cable-stayed bridge, the hotel boasts 350 degree views of modern and old Shanghai.
联系方式
- 公司地址:地址:span浦东大道2288号