上海 [切换城市] 上海招聘上海酒店/旅游招聘上海预定部主管招聘

Supervisor, Reservation 预订部主管

上海协信莎玛虹桥服务式公寓

  • 公司规模:10000人以上
  • 公司性质:民营公司
  • 公司行业:酒店/旅游

职位信息

  • 发布日期:2019-05-08
  • 工作地点:上海-闵行区
  • 招聘人数:若干人
  • 工作经验:无工作经验
  • 学历要求:招若干人
  • 语言要求:不限
  • 职位月薪:4.5-6千/月
  • 职位类别:预定部主管

职位描述

· In absence of Manager, conducts shift briefings to ensure hotel activities and operational requirements are known

经理不在时进行交接班汇报,确保员工明确酒店活动和运营要求

· Sell the ONYX products and services using up-selling and suggestive selling techniques

运用上游销售和提示性的销售技巧对ONYX的产品和服务进行销售

· Promote the Hotel’s products and services

提升酒店(以及ONYX总体)产品和服务

· Maintain a high level of product and service knowledge about all ONYX Hotels in your region

维持该区域ONYX酒店的高品质产品和服务

· Develop and maintain a regular pattern of sales calls

建立并维护销售电话固定模式

· Prepare and execute action plans which increase reservation sales and associated business

制定并实施行动计划,提高预订订单和相关业务

· Record and process reservations made by phone/fax/email

记录并处理电话订单/传真订单/电子邮件订单

· Accept wait list reservations

接受等待预订

· Process amendments to reservations such as extensions, early departures, etc

处理预订变更,如延长时间和提早离开等

· Manage “no show” reservations by investigation and recording of same

管理“应到未到”订单,对其进行调查和记录

· Record special billing arrangements for groups and conventions

为团队和会议的特殊订单安排进行记录

· Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval

针对所有订单要求的信用审核,与前厅部经理或财务经理联络

· Maintain knowledge of special rates/ offers/ promotions

时刻了解特殊房价/特价房/促销房的情况

· Monitor reservation levels and inform Managers of current and future occupancy rates

监控预订水平,告知经理目前和将来的出租率

· Prepare reports as requested (eg to travel agents, business houses etc)

根据要求准备报告(如:旅行社,商铺等)

· Prepare reservation sales reports

准备预订销售报告

职能类别: 预定部主管

公司介绍


上海协信莎玛虹桥服务式公寓坐落于迅速崛起的虹桥商务区,距离上海国家会展中心仅几分钟的车程距离;拥有完善的生活配套:临近的虹桥天街是大虹桥核心商务区体量最大的时尚娱乐购物中心;虹桥天地集萃购物、演艺、美食、办公与展示为一体的综合商业区;众多上海著名景点也落户于闵行区,如趣味纷呈的上海动物园和人文悠久的七宝古镇,都是感受另一番上海韵味的绝佳去处。入住于协信莎玛虹桥,您的生活比你想象中还要精彩。

出门即可抵达2号线、10线地铁站和17号线,与上海市中心仅是30分钟的距離。更方便的是,上海虹桥国际机场和虹桥火车站距离协信莎玛虹桥均在15分钟车程以内,整个中国和世界全都在公寓门口。

协信莎玛虹桥拥有132个单元,房型包括精致的开放式套房,以及优雅的一卧室和双卧室公寓,全面照顾到您入住期间的每一个细节,保证所有入住的客人都能够放心感受协信莎玛虹桥提供的完美惬意体验,是所有需要经常出差的商务旅客和外籍人士的理想居所。


莎玛服务式公寓品牌简介
Shama Serviced Apartment Introduction

无界限入住
Live without boundaries

亚洲领先品牌地位的奢华精品服务式住宅之一
One of Asia's leading brands of luxury boutique serviced apartments

扎根泰国的ONYX酒店集团在2010年全资收购莎玛,成为品牌的最强后盾,此收购行动为ONYX及莎玛在亚洲地区带来协同发展,提升了ONYX在服务式公寓市场的竞争力。
The Thailand-based hotel management company, ONYX Hospitality Group, fully acquired Shama in 2010. The acquisition has created synergy for both ONYX and Shama across Asia and supported the growth of ONYX's capabilities in the serviced apartment sector.

莎玛的品牌提供时尚、轻松和智能生活,同时住客可以通过莎玛社区生活和无界限项目来联系外界。我们的周到服务,确保客人真正的宾至如归。莎玛包含三个品牌级别:莎玛、莎玛Luxe和莎玛汇。目前在曼谷、杭州、香港以及上海经营多家服务式公寓。
Shama is the brand that offers stylish, effortless and smart living, and at the same time fast tracks tenants social lives through the Shama community and the no boundaries programme. Our thoughtful service ensures that guests truly feel at home. Comprising three brand tiers: Shama, Shama Luxe and Shama Lite; Shama currently operates serviced apartment projects in Bangkok, Hangzhou, Hong Kong, and Shanghai.
 



上海协信莎玛长风服务式公寓
shama changfeng, shanghai

酒店信息:
hotel information:
地址:中国上海市普陀区大渡河路388弄2号
Address:no. 2 lane 388 daduhe road, putuo district, shanghai, china
网站:www.shama.com.cn
Website:www.shama.com.cn
房间数量:362间
no.of rooms:362


:
地址:中国上海市闵行区申虹路929弄8号
address: no.8 lane929 shenhong road, minhang district,shanghai,china
网站:www.shama.com.cn
website:www.shama.com.cn
房间数量:132间
no.of rooms:132




联系方式

  • 公司地址:地址:中国上海市闵行区申虹路929弄8号