上海招聘

Remarks: This is a temporary position for 8 months.

Work Location: Gaoqiao, Pudong, Shanghai (with Shuttle Bus provided)
Reporting to: Senior Manager, Sales
People Management Responsibility: No
Travel Required: No
Shift Required: No

OBJECTIVES:
To efficiently manage the order fulfilment processes and handle customers' inquiries / complaints in accordance with established operation policies / procedures and practices and provide full support and partnering with Sales Team in their function to plan, direct and control the sales and marketing activities in order to secure and enhance business opportunity.

RESPONSIBILITIES:

1. To cooperate closely with sales team to achieve sales target
2. To prepare all documentation and statistics related to Sales and maintain proper filing
3. To maintain SAP & MRP in BAPS as management tool and ensure correct data input
4. To provide best possible service to customers and promote the establishment of long term customer relationship to ensure a sound profitable future customers base
5. To cooperate closely with other departments of the company to ensure efficient operations and timely delivery of quality products
6. To support sales manager and sales team build up market information data bases, and summit routine market reports
7. To collect, document and consolidate customers' problems complaints according to defined procedures / system, coordinate with relevant personnel such as sales, logistics, warehouse, finance and production etc to solve problems and to ensure all necessary corrective & preventive actions are taken in accordance with serving standards. Update and alert Department Manager any unmet customer need timely
8. To support Sales Team on inventory & Credit Administration, ensure goods are available for timely sales and distribution and to regular check and monitor customers' credit status
9. To ensure that all operations (also at customer premises) are carried out in accordance with internal quality systems (TS16949), BASF and local government SHE regulations. Report any areas of concern immediately to Department Manager & EHS Manager

REQUIREMENTS:

1. College degree and above, major in business, chemical or mechanical
2. At least 1 year working experiences preferably in Logistics and Customer Service & order processing area
3. Knowledge in PC software application and use of SAP is essential
4. Strong coordination and communication skills
5. Good command of English, in speaking and in written.
6. Competencies required: Striving for Achievement, Customer Focus, Communication and Interprersonal Understanding, Teamworking, Influencing and Impact, Working Management, etc.

巴斯夫聚氨酯特种产品（中国）有限公司是一家新成立的公司，致力于研发和生产巴斯夫聚氨酯的特种产品，包含热塑性聚氨酯和聚氨酯组合料的生产工厂以及服务于亚太区的研发中心。

巴斯夫是全球领先的化工公司——The Chemical Company。公司的产品范围包括从原油和天然气、化学品、塑料、特性化学品、农用产品到精细化学品。作为值得信赖的合作伙伴，巴斯夫帮助各行各业的客户取得更大成功。通过提供高价值产品和智能解决方案， 巴斯夫在应对全球面临的问题中扮演重要角色，如气候保护、能源效率、营养以及交通运输与移动通讯领域等。2008年，巴斯夫全球员工近97,000名，销售额超过620亿欧元。若想获得更多关于巴斯夫的信息，请访问: www.basf.com。

巴斯夫与大中华市场的渊源可以追溯到1885年，从那时起巴斯夫就是中国的忠实合作伙伴。它是中国化工领域最大的外国投资商之一，2008年，公司在大中华区员工人数接近6,300名，拥有19个巴斯夫全资子公司和10个巴斯夫合资公司。在大中华区的销售额约为42亿欧元。欲了解更多信息，请登陆www.greater-china.basf.com。


联 系 人： 人力资源部
联系地址： 上海市西藏中路18号
邮政编码： 200001
咨询信箱： hr-china@basf.com (此信箱不接受职位申请，敬请登陆www.greater-china.basf.com/careers进行在线申请。)
公司主页： http://www.basf.com / http://www.greater-china.basf.com