上海招聘

1. Manage and supervise the outlet in accordance with Jumeirah Standards at all times.
时刻根据卓美亚标准，管理指导部门。

2. Lead by example and hands-on approach, role models according to Jumeirah service standards and culture.
通过举例和手把手的方式指导员工，根据卓美亚服务标准和文化，树立榜样。

3. Constant floor presence interacts, establish and maintain personal contacts with guests.
建立和维持良好的客户关系。

4. Personalized guest experience. Make “WOW” and “ART” the buzzword in the outlet.
提供给顾客个性化的服务，在餐厅中制造例如”WOW”和”ART”的流行词汇。

5. In cooperation with the Outlet Chef and outlet manager to ensure guest satisfaction with service and product. Drive a spirit of innovation and continuous improvement. Ensure customer feedback is received by senior management in a timely manner.
  协助餐厅经理和厨师长，提供给顾客满意的服务和食品。不断创新，持续改进，确保 高层能及时收到顾客反馈。

6. Meet or exceed quality targets as measured with guest comment cards and internal audit processes.
根据顾客的意见卡和内部审计程序，达到甚至超越质量指标。

7. Build up and maintain the customers’ database, which includes their eating habits, diet requirements and special requests.
建立和维护顾客数据库，它包括顾客的饮食习惯，饮食需求和特别需求。

8. Ensure speedy and complete recovery of any guests complaints. Make sure of the Glitch system for reporting such complaints.
确保及时处理顾客任何的投诉，确定在Glitch系统中做好记录，例如顾客的投诉。

9. Ensure cleanliness and hygiene standards are maintained at all times and that all equipment is kept in perfect working condition. Rectify any deficiency.
确保随时遵守清洁卫生标准，一切设备正常运行，如发现故障立即修复。

一个崭新的地标 - 上海卓美亚喜玛拉雅酒店

上海卓美亚喜玛拉雅酒店是一家将现代摩登风尚与中国艺术文化完美结合的豪华五星级酒店，位于上海浦东人文中心。地理位置优越，毗邻上海新国际博览中心；交通便利，临近城市地铁交通干线，步行即可到达磁悬浮地铁站，前往上海浦东国际机场仅需7分钟。两个豪华宴会厅可容纳1330 位客人，是举办各式商务会议，社交宴会，主题派对的品位首选。另外，喜玛拉雅中心可容纳1100 人的大观舞台、面积达5000 平方米的屋顶花园也将成为举办各式活动的理想之地。 卓美亚酒店及度假酒店（集团）代表了世界***奢华及创新，获得了无数国际级旅游业奖。成立于1997年，以通过打造一系列世界***奢华酒店及度假酒店而成为世界服务行业领导者为目标。
建筑设计师：日本著名建筑大师矶崎新先生（代表作品：西班牙巴塞罗那奥运会主场馆、美国洛杉矶现代美术馆）
室内设计师：英国kca国际设计公司 （代表作品：迪拜帆船酒店）

an exciting new landmark - jumeirah himalayas hotel shanghai

the jumeirah himalayas hotel is jumeirah group’s asia pacific debut. envisioned by the world renowned architect arata isozaki and designed by kca international, the interior designers of the luxurious bury al arab, everything about the himalayas hotel blends chinese tradition with contemporary vision. the landmark building that combines nature, humanism and architecture. it is like a unique piece of jade with feng shui elements and heavenly inscriptions that breaks forth from the ground.